WEBVTT 1 00:00:00.000 --> 00:00:05.960 I cannot tell you, the amount of times we're biting my lip and not talking smack has made 2 00:00:05.960 --> 00:00:11.920 me a lot of money because of deals that I was able to make with people that were one 3 00:00:11.920 --> 00:00:17.120 degree connected from someone I did not like. 4 00:00:17.120 --> 00:00:19.440 The wealthiest people in the world see business as a game. 5 00:00:19.440 --> 00:00:22.880 This podcast, the game, is my attempt at documenting the lessons I've learned on my way to building 6 00:00:22.880 --> 00:00:25.480 acquisition.com into a billion dollar portfolio. 7 00:00:25.480 --> 00:00:28.280 My hope is that you use the lessons to grow your business and maybe someday soon partner 8 00:00:28.280 --> 00:00:29.960 with us to get to a hundred million dollars in beyond. 9 00:00:29.960 --> 00:00:33.560 I hope you share and enjoy. 10 00:00:33.560 --> 00:00:36.800 I'm making this because it was on my mind and it's like, you know what, might as well just 11 00:00:36.800 --> 00:00:38.560 get it out rather than keep it in. 12 00:00:38.560 --> 00:00:40.840 So grace and business. 13 00:00:40.840 --> 00:00:46.360 So over the last four years, I'm going to talk about a couple things that I think will 14 00:00:46.360 --> 00:00:48.360 be useful for you. 15 00:00:48.360 --> 00:00:53.760 There have been a lot of people that have talked shit about me. 16 00:00:53.760 --> 00:00:58.520 There have been a lot of people who've taken public stances against me. 17 00:00:58.520 --> 00:01:03.920 And a lot of those people, I have helped a tremendous amount and have beautiful testimonial 18 00:01:03.920 --> 00:01:10.320 videos to support them in tears about, you know, save their business later coming out 19 00:01:10.320 --> 00:01:11.320 and saying those things. 20 00:01:11.320 --> 00:01:18.160 So one of the lessons that I've learned is to have grace and business and not just because 21 00:01:18.160 --> 00:01:19.320 of the whole human element. 22 00:01:19.320 --> 00:01:24.000 We're going to put that on pause for a second, but just for business reasons. 23 00:01:24.000 --> 00:01:28.080 Because one thing that I've learned is that burning bridges makes you no more money. 24 00:01:28.080 --> 00:01:30.680 You cannot make any money from a bridge that's burnt. 25 00:01:30.680 --> 00:01:36.520 You can make a money from a bridge that's been respectfully, you know, walked away from. 26 00:01:36.520 --> 00:01:42.040 And there's even ways to say that you disagree with someone without burning the bridge. 27 00:01:42.040 --> 00:01:45.320 And be like, I totally understand what they have going on there. 28 00:01:45.320 --> 00:01:49.120 We do things differently, but I can appreciate that everyone has their own way. 29 00:01:49.120 --> 00:01:53.880 That's how if someone asks me about a different method or system, I'll typically respond. 30 00:01:53.880 --> 00:01:56.640 And you guys have seen me take apart different things that I don't agree with. 31 00:01:56.640 --> 00:02:00.000 And I'm like, and here's why that I don't think it makes sense, you know, math, just 32 00:02:00.000 --> 00:02:03.640 math wise, you know, independent of the person is just trying to separate the idea or the 33 00:02:03.640 --> 00:02:07.800 concept from the person when you're making remarks. 34 00:02:07.800 --> 00:02:11.280 Because here's what happens when you fast forward. 35 00:02:11.280 --> 00:02:16.320 I've had multiple of these people who have been publicly against me, right, talking lots 36 00:02:16.320 --> 00:02:17.320 of shit. 37 00:02:17.320 --> 00:02:23.800 Now, come ask if they can try and resell my products, right? 38 00:02:23.800 --> 00:02:25.240 What do you think, right? 39 00:02:25.240 --> 00:02:27.320 Like what, what happens now? 40 00:02:27.320 --> 00:02:31.160 Like, like, what kind of position do you put yourself in? 41 00:02:31.160 --> 00:02:34.920 Now, if you approach, you know, those types of relationships that you have in your life, 42 00:02:34.920 --> 00:02:39.080 like, with grace, I'm not saying you're going to agree with everyone, you know what I mean? 43 00:02:39.080 --> 00:02:41.720 You're not, of course you're not, you're human, right? 44 00:02:41.720 --> 00:02:46.360 But the way that you do things matters just as much, if not more than what you actually do, 45 00:02:46.360 --> 00:02:47.360 right? 46 00:02:47.360 --> 00:02:49.880 Like, two people can just stop doing business with the business. 47 00:02:49.880 --> 00:02:53.080 But one person can make such a huge fuss about it that the person who owns that business 48 00:02:53.080 --> 00:02:56.000 never wants to see their face again, right? 49 00:02:56.000 --> 00:02:59.360 But no one might know that depending on how that person carries themselves. 50 00:02:59.360 --> 00:03:01.880 And she, I was going to give you an example. 51 00:03:01.880 --> 00:03:04.200 So let me flip the tables for a moment. 52 00:03:04.200 --> 00:03:06.160 Let's say you walk into a restaurant, right? 53 00:03:06.160 --> 00:03:13.000 You walk into a restaurant and the hostess has a scowl on her face. 54 00:03:13.000 --> 00:03:16.320 She's not looking, you know, she's like, doesn't look like she's having a good day. 55 00:03:16.320 --> 00:03:18.040 She's like, hi. 56 00:03:18.040 --> 00:03:19.040 Do you want a table? 57 00:03:19.040 --> 00:03:23.600 And you're like, yeah, it was just hoping to be seated if, and then she doesn't even look 58 00:03:23.600 --> 00:03:24.600 or say anything. 59 00:03:24.600 --> 00:03:25.600 It just walks away. 60 00:03:25.600 --> 00:03:30.160 And you're like, is she getting us a table or do we need to sit down? 61 00:03:30.160 --> 00:03:35.240 And then she comes back and says, and then grabs two menus and just says this way. 62 00:03:35.240 --> 00:03:37.760 And you're like, oh, okay, got it. 63 00:03:37.760 --> 00:03:38.920 All right. 64 00:03:38.920 --> 00:03:41.960 And you sit down all of a sudden your entire experience has been totally shifted by this 65 00:03:41.960 --> 00:03:43.960 first person, right? 66 00:03:43.960 --> 00:03:47.280 And now, you know, you leave and you're like, ah, the food is okay. 67 00:03:47.280 --> 00:03:52.680 Staff is really crappy here, like, you know, to start a review. 68 00:03:52.680 --> 00:03:58.600 Now let's replace the word front hostess, right, at that restaurant, with your front desk 69 00:03:58.600 --> 00:04:02.880 girl or your trader at your gym. 70 00:04:02.880 --> 00:04:06.160 Up to that point, you're like, yeah, you know what, that business probably didn't, you 71 00:04:06.160 --> 00:04:08.760 know, that business, that business sucked. 72 00:04:08.760 --> 00:04:13.880 Now, we all have businesses and we all have employees who don't follow the fucking script 73 00:04:14.440 --> 00:04:15.440 right? 74 00:04:15.440 --> 00:04:20.800 You're like, smile, like, say hi, pretend like you want to be a year, right? 75 00:04:20.800 --> 00:04:23.320 And sometimes you use a business owner right there. 76 00:04:23.320 --> 00:04:30.120 And so sometimes your business wrongs people because the employees that you have are 77 00:04:30.120 --> 00:04:36.400 human and they will make mistakes and you are human and you will make mistakes too because 78 00:04:36.400 --> 00:04:41.960 all businesses are imperfect because they're based on humans who are also imperfect. 79 00:04:41.960 --> 00:04:45.560 So quick guys, if you can think about how you found this podcast, somebody probably 80 00:04:45.560 --> 00:04:49.400 tweeted it, told you about it, shared it on Instagram or something like that. 81 00:04:49.400 --> 00:04:51.840 The only way this grows is through word of mouth. 82 00:04:51.840 --> 00:04:55.080 And so I don't run ads, I don't do sponsorships, I don't sell anything. 83 00:04:55.080 --> 00:04:58.520 My only ask is that you continue to pay it forward, do you ever show to you or however 84 00:04:58.520 --> 00:05:01.400 you found out about this podcast that you do the exact same thing. 85 00:05:01.400 --> 00:05:05.120 So if it was a review, if it was a post, if you do that, it would mean the world to me 86 00:05:05.120 --> 00:05:09.320 and you'll throw some good karma out there for another entrepreneur. 87 00:05:09.320 --> 00:05:14.920 And so I always like to have that perspective when doing business with anyone in general 88 00:05:14.920 --> 00:05:19.960 because if I am wronged or I feel like the service that I received was poor, I think 89 00:05:19.960 --> 00:05:24.600 to myself, I wonder if the owner of this business had this intention for me. 90 00:05:24.600 --> 00:05:26.360 My guess is probably not. 91 00:05:26.360 --> 00:05:30.280 So the strategy was not to be a malicious business and trying to ruin people's day. 92 00:05:30.280 --> 00:05:34.840 The strategy was probably to do a good job, it was just poorly executed. 93 00:05:34.840 --> 00:05:39.800 And I think if you can approach situations that you might have this initial desire to 94 00:05:39.800 --> 00:05:44.440 lash out and say negative things, and you remember that it's a human that like you're 95 00:05:44.440 --> 00:05:48.760 dealing with and a business is comprised of humans who feed families and have kids and 96 00:05:48.760 --> 00:05:52.520 have boyfriends that break up with them and have family issues and also and wake up and 97 00:05:52.520 --> 00:05:54.320 have bad days, right? 98 00:05:54.320 --> 00:05:59.040 I think it will give you more patience and I think it will allow you to have more grace. 99 00:05:59.040 --> 00:06:04.480 And I've tried to approach a lot of things in our business career and I cannot tell you 100 00:06:04.480 --> 00:06:09.960 the amount of times we're biting my lip and not talking smack has made me a lot of 101 00:06:09.960 --> 00:06:16.000 money because of deals that I was able to make with people that were one degree connected 102 00:06:16.000 --> 00:06:18.240 from someone I did not like, right? 103 00:06:18.240 --> 00:06:24.000 Now if I had smashed this person, right, publicly, they would tell the person that I wanted 104 00:06:24.000 --> 00:06:27.880 to make the deal with that I was a douche and then that would have been it. 105 00:06:27.880 --> 00:06:33.320 And so I can just say that being a dick does not make you more money. 106 00:06:33.320 --> 00:06:39.200 And so it is the economical choice to have grace and business in general because those 107 00:06:39.200 --> 00:06:44.320 people may come back to you or you may come back to them and need something from them 108 00:06:44.320 --> 00:06:49.080 in the future and if you burn that bridge, you cannot walk across it again. 109 00:06:49.080 --> 00:06:53.120 So just something that I thought I would share for me, it's kind of funny being on the 110 00:06:53.120 --> 00:06:54.280 other side of it. 111 00:06:54.280 --> 00:06:57.200 But just for anybody who's in those world, like, when you get in that kind of negative 112 00:06:57.200 --> 00:07:00.840 space, just keep it to yourself, you know what I mean? 113 00:07:00.840 --> 00:07:05.640 Just like just taking in a think, did this person mean to do this, right? 114 00:07:05.640 --> 00:07:10.320 Was this experience that I had the intention of the owner, right? 115 00:07:10.320 --> 00:07:14.000 And I think when you can do that and approach that with everyone's business, now obviously 116 00:07:14.000 --> 00:07:15.000 use it. 117 00:07:15.000 --> 00:07:17.160 This is what you always want to correct that because no one's going to give you grace, 118 00:07:17.160 --> 00:07:18.160 right? 119 00:07:18.160 --> 00:07:21.360 You're going to expect that everyone's going to treat you horribly and make first impressions. 120 00:07:21.360 --> 00:07:25.760 But still, if we can be a little bit more patient and have a little bit more perspective 121 00:07:25.760 --> 00:07:29.920 than the average person, and we should because we're business owners for God's sake, you 122 00:07:29.920 --> 00:07:30.920 know what I mean? 123 00:07:30.920 --> 00:07:34.720 Like, you see, waitresses always tip really well to people who ever, like waitresses like 124 00:07:34.720 --> 00:07:37.840 I was in, I was in, uh, shit, what is it, food services? 125 00:07:37.840 --> 00:07:38.840 There's a word for it. 126 00:07:38.840 --> 00:07:41.720 Like I always tip all. 127 00:07:41.720 --> 00:07:43.160 We're business owners. 128 00:07:43.160 --> 00:07:45.240 We should tip well in business, right? 129 00:07:45.240 --> 00:07:48.800 By treating other business owners well because every other business going on from the same 130 00:07:48.800 --> 00:07:50.720 shit you are, right? 131 00:07:50.720 --> 00:07:54.480 Like employees deal with doing stupid stuff, you know what I mean? 132 00:07:54.480 --> 00:07:58.720 Not following instructions, like filing ridiculous claims, you know what I mean? 133 00:07:59.040 --> 00:08:03.240 All the stuff that we have to deal with on a regular basis, clients being crazy, right? 134 00:08:03.240 --> 00:08:04.760 We all do with it. 135 00:08:04.760 --> 00:08:12.560 And so I guess all of this to say is that like you have the option one way will make you 136 00:08:12.560 --> 00:08:18.720 more money and will, and will probably retain your reputation and the other way will only 137 00:08:18.720 --> 00:08:21.640 cast you as a person who has negative things to say. 138 00:08:21.640 --> 00:08:26.360 And all that people ever remember and you guys have probably heard this is no one remembers 139 00:08:26.360 --> 00:08:30.680 what the negative person says or even who they're saying it about. 140 00:08:30.680 --> 00:08:34.440 But they just remember that what they are saying was negative. 141 00:08:34.440 --> 00:08:37.560 And so then you become associated with the negativity. 142 00:08:37.560 --> 00:08:40.960 So just figured out share is on my mind. 143 00:08:40.960 --> 00:08:46.800 I hope I hope someone doesn't talk shit about someone else or one of you goes into a restaurant 144 00:08:46.800 --> 00:08:51.920 and then leaves a review that's a five star of you that's nice or leaves a five star 145 00:08:51.920 --> 00:08:56.320 of you that says, Hey, to the owner, this was really messed up. 146 00:08:56.320 --> 00:08:57.320 Please feel free. 147 00:08:57.320 --> 00:09:00.720 Like respond to me and then I'll delete this rather than leaving you a one star. 148 00:09:00.720 --> 00:09:03.920 Like, you know, probably doing something like that might actually make a business owner's 149 00:09:03.920 --> 00:09:04.920 day. 150 00:09:04.920 --> 00:09:06.040 Imagine a business owner do that to you. 151 00:09:06.040 --> 00:09:07.720 You probably pretty, pretty pumped about it. 152 00:09:07.720 --> 00:09:10.320 So anyways, I hope that's a little something. 153 00:09:10.320 --> 00:09:11.320 It was all my mind. 154 00:09:11.320 --> 00:09:14.160 I figured I'd share it before I went to bed because it was just it was brewing. 155 00:09:14.160 --> 00:09:15.680 So don't burn bridges. 156 00:09:15.680 --> 00:09:16.680 Do the right thing.