WEBVTT

1
00:00:00.000 --> 00:00:04.560
And if you cannot quiet your emotions, there's no way that you're going to be able to move to the next level.

2
00:00:04.560 --> 00:00:09.280
And so it does require this sort of deadening of your emotional reactions.

3
00:00:11.760 --> 00:00:14.000
The wealthiest people in the world see business as a game.

4
00:00:14.000 --> 00:00:17.360
This podcast, the game, is my attempt at documenting the lessons I've learned on my way to

5
00:00:17.360 --> 00:00:21.360
building acquisition.com into a billion dollar portfolio. My hope is that you use the lessons to

6
00:00:21.360 --> 00:00:24.240
grab your business and maybe someday soon partner with us to get two hundred million dollars in

7
00:00:24.240 --> 00:00:34.240
beyond. I hope you share and enjoy. One of the funds quotes that I love about businesses,

8
00:00:34.880 --> 00:00:39.680
business is simply mathematical decisions made within the context of human psychology,

9
00:00:39.680 --> 00:00:44.720
which essentially means that you need to do arithmetic and division in algebra in order to make

10
00:00:44.720 --> 00:00:50.320
business decisions and then overlay that on the people that they're going to affect, right?

11
00:00:50.320 --> 00:00:54.240
And so one of the fun things is that if you look at really, really high up CEOs,

12
00:00:54.240 --> 00:00:58.800
like you look at Elon Musk or you look at Mark Zuckerberg and you listen or Warren Buffett and you

13
00:00:58.800 --> 00:01:06.320
listen to them speak, right? They sound like computers, like Bill Gates. They sound like robots.

14
00:01:06.320 --> 00:01:10.960
They sound devoid of any human emotion. And I think that there's the nature and nurture part of it,

15
00:01:10.960 --> 00:01:16.480
which is that there's some people who are CEOs who are, I don't want to say like sociopaths,

16
00:01:16.480 --> 00:01:20.720
but like basically who have a little bit less human affect than others and they're able to make

17
00:01:20.720 --> 00:01:25.360
mathematical decisions despite some of the emotions that may be around them which actually make

18
00:01:25.360 --> 00:01:30.160
better business sense even though they may be difficult. The thing is is that once you get up to

19
00:01:30.160 --> 00:01:34.000
that level, let Billionaire said, I said I'm not there, but I'm just saying if you observe the people

20
00:01:34.000 --> 00:01:40.400
who are there, it's a very common trend. And I think this is my, you know, position is that

21
00:01:40.400 --> 00:01:45.120
the reason that they're able to achieve that is because they're able to make decisions devoid

22
00:01:45.120 --> 00:01:50.800
of human emotion. And so the human, within the context of human psychology, the second part of

23
00:01:50.800 --> 00:01:55.280
that sentence, a lot of times comes into play when you're talking about sales and marketing and

24
00:01:55.280 --> 00:02:01.360
positioning because all of that is soft skills. But when it comes to the business model monetization

25
00:02:01.360 --> 00:02:07.520
and then in some instances, making the difficult decisions around personnel, a lot of times your

26
00:02:07.520 --> 00:02:12.080
emotions are really only things that are going to get in your way. There are a lot of decisions

27
00:02:12.080 --> 00:02:16.880
right now that you may or may not be making because you have emotional charge around them.

28
00:02:16.880 --> 00:02:23.200
So you may have a firing decision or a hiring display. Somebody who you know is not best for that

29
00:02:23.200 --> 00:02:30.160
position. And it is up to you as the business owner to be able to make the decision without the

30
00:02:30.160 --> 00:02:36.240
emotion. And so what happens is, and this is something that I've noticed is that I become less

31
00:02:36.240 --> 00:02:41.600
and less reactive as we have gone higher and higher and higher up in business because

32
00:02:41.600 --> 00:02:45.920
you have to be. And if you aren't, then you won't keep moving up. And so it's like if you see

33
00:02:45.920 --> 00:02:49.200
these people all the way up here, and some part of you might say, like, I don't know if I want to

34
00:02:49.200 --> 00:02:54.640
be that. And that's fair. But in order to get all the way up here, you basically in some ways

35
00:02:54.640 --> 00:03:02.080
have to become like a robot and be able to show up neutral in all situations so that you can't get

36
00:03:02.080 --> 00:03:06.960
hotheaded so that you can show up consistently to your team and make decisions that they can have

37
00:03:06.960 --> 00:03:12.240
faith in that they are logical that they are based on math. They are based on reason and not based

38
00:03:12.240 --> 00:03:17.920
on like swings of emotion of feeling like we're doing great. Oh no, we suck because the reality is

39
00:03:17.920 --> 00:03:22.240
that usually it's in the middle. But like one of the lessons that I've learned has been that nothing

40
00:03:22.240 --> 00:03:26.960
is ever is good as you think it's going to be or as bad as you think it's going to be. The only

41
00:03:26.960 --> 00:03:31.040
things that are above those things are things that you don't think about. So the only things that

42
00:03:31.040 --> 00:03:35.760
will be worse than you ever imagined are things that you didn't expect to come. Anything that like

43
00:03:35.760 --> 00:03:39.280
nothing is going to be better than you imagined, except for things that you didn't expect to have

44
00:03:39.280 --> 00:03:43.200
happened, right? I did not expect Jim wants to take off the way that it did because the original

45
00:03:43.200 --> 00:03:47.440
model that we had was not the model that we switched to. I did not have a huge anticipation for

46
00:03:47.440 --> 00:03:51.360
because I was actually getting out of the business when I made that decision to switch into a

47
00:03:51.360 --> 00:03:55.360
done with you model instead of a done for you model. And that's when everything took off. And so

48
00:03:55.360 --> 00:03:59.840
it's the things that we don't expect oftentimes that do the things that are beyond that. And the

49
00:03:59.840 --> 00:04:03.840
reason I'm saying this is because we have so much emotion that's charged around the future,

50
00:04:03.840 --> 00:04:09.600
charged around our anxieties or our hopes. And a lot of times that impairs our ability to function

51
00:04:09.600 --> 00:04:14.720
today. And a lot of times whether it's good or bad, how you show up to the team in a positive

52
00:04:14.720 --> 00:04:18.960
way or negative way. Like if you're somebody who's like really cold or really hot, like if you're

53
00:04:18.960 --> 00:04:23.440
like I always want to be positive, like that also is not good because it just shows that you're not

54
00:04:23.440 --> 00:04:29.760
stable. And so the goal, and what I observe with people who are doing much better than me is

55
00:04:29.760 --> 00:04:33.600
that I talk about this all the time that it's quiet. They keep their surroundings quiet. They

56
00:04:33.600 --> 00:04:38.960
always show up the same. That's why consistency is so key so that you have these routines in

57
00:04:38.960 --> 00:04:45.280
place that you can show up the same every single day independent of the circumstances around you

58
00:04:45.280 --> 00:04:50.160
so that you can make the decisions using the same frameworks and using logic and not feelings.

59
00:04:50.160 --> 00:04:55.920
And so one of the goals that Lail always has is as a leader and she puts this post it on her

60
00:04:55.920 --> 00:05:02.880
on her computer is be neutral. And so it's the reason it's so hard is that the middle path

61
00:05:02.880 --> 00:05:07.520
is so difficult, right? It's the dichotomy of leadership. Like you want to be really high,

62
00:05:07.520 --> 00:05:12.000
when it's high, you want to be really low on its low and archbunners by nature tend to be more

63
00:05:12.000 --> 00:05:17.200
emotional. That's what creates the creative spark that creates the desire to innovate. It's what

64
00:05:17.200 --> 00:05:22.160
is the initial thing that allows you to get that emotion going to take the risk to leave your job

65
00:05:22.240 --> 00:05:26.720
to start the business to do all these things. And then the moment you start it, you have to be the

66
00:05:26.720 --> 00:05:32.400
opposite of who you are in order to succeed. And so it's very counter intuitive that you're like,

67
00:05:32.400 --> 00:05:38.400
wait, I have to be devoid of emotion. And so what happens is you have to start these things with

68
00:05:38.400 --> 00:05:44.400
practice. It's like, well, how do I do that? How do I make emotions without feelings? And the best

69
00:05:44.400 --> 00:05:48.400
way, at least in my experience is to always break you down the math, right? Is to break you down

70
00:05:48.400 --> 00:05:54.800
the math and put as many decisions as I can through data and actually extrapolate out what this

71
00:05:54.800 --> 00:06:00.400
decision means, day wise. And so a lot of times, if you're looking at, okay, how much it will it cost

72
00:06:00.400 --> 00:06:06.880
me to keep someone in a position that they are not suited for? And then I start breaking down,

73
00:06:06.880 --> 00:06:11.440
okay, well, I have the cost that I'm actually paying, then that's the hard cost, right? And then I

74
00:06:11.440 --> 00:06:15.840
have the soft cost of the job that they're actually not doing. So it's like, there's money that's

75
00:06:15.840 --> 00:06:20.480
going out for them, right? And then there's the value that they're not added, which is actually

76
00:06:20.480 --> 00:06:25.200
a double-dearn. And then if there's someone who is in leadership, then it's all of the downstream

77
00:06:25.200 --> 00:06:30.240
effects of the decreased effectiveness of the entire team. And then you have the hard cost for

78
00:06:30.240 --> 00:06:35.440
those members. And so you can see how these things extrapolate out. And so breaking it down to

79
00:06:35.440 --> 00:06:40.480
the numbers like that sometimes can give you the confidence to make the decisions that sometimes

80
00:06:40.480 --> 00:06:47.360
are difficult to make. And I think that what happens over time is that you just get used to it.

81
00:07:10.560 --> 00:07:15.520
And so your skin gets thicker. And a lot of times, if you look at some of these interviews,

82
00:07:15.520 --> 00:07:20.560
like I was referencing, if you watch these CEOs, the super high-level entrepreneurs,

83
00:07:21.280 --> 00:07:28.560
they're very deliberate with how they speak and what they say because they've done it so many

84
00:07:28.560 --> 00:07:35.360
times, it becomes second nature. And it's difficult to develop that type of thick skin without

85
00:07:35.360 --> 00:07:41.840
going through the fire pit in the gauntlet of having, you know, employees that you loved

86
00:07:41.840 --> 00:07:46.640
start trying to sue you. And having it, but I'm saying that these things happen to you. And

87
00:07:46.640 --> 00:07:52.400
Elon Musk was on a podcast the other day. He's like, he has like 25 lawsuits ongoing at any time.

88
00:07:52.400 --> 00:07:58.320
Like people suing him because the car didn't drive them to work every day. Like ridiculous things

89
00:07:58.320 --> 00:08:04.080
because he's elevated to that position. And if you cannot quiet your emotions, there's no way

90
00:08:04.080 --> 00:08:08.080
that you're going to be able to move to the next level. And so it does require this sort of

91
00:08:08.080 --> 00:08:13.360
deadening of your emotional reactions. And so it's, that's my current chapter that I'm all

92
00:08:13.360 --> 00:08:18.720
right now of this little entrepreneurship journey is looking at all the things that create a

93
00:08:18.720 --> 00:08:23.840
motion in my life, both positive and negative, and seeing how it affects me and how I show up on

94
00:08:23.840 --> 00:08:28.400
a daily basis. And then more importantly, how it affects the decisions that I make what

95
00:08:28.880 --> 00:08:35.520
cleared. And so my, my urgent to you is right now, there probably are some decisions that you

96
00:08:35.520 --> 00:08:39.440
are not making because they're emotionally charged. And what you need to do is look at it within

97
00:08:39.440 --> 00:08:45.600
the context of math and say, does this make sense and do it like, and you have to make the hard

98
00:08:45.600 --> 00:08:50.320
choice. And a lot of times the hard choice is not the popular. It's not the one that makes you

99
00:08:50.320 --> 00:08:55.040
everyone's best friend. But the thing is, is that it will either be you who makes the hard choice

100
00:08:55.840 --> 00:09:00.560
to in the moment today, or the hard choice that we made for you by the marketplace because

101
00:09:00.560 --> 00:09:05.760
your business will not work. And so it's, it's a constant like, I feel like life a lot of times,

102
00:09:05.760 --> 00:09:11.360
man, this is being broad statement. But life a lot of times is sacrificing your short-term comfort

103
00:09:11.360 --> 00:09:16.720
for your long-term benefit. And so when it comes to fitness, sacrificing your short-term comfort

104
00:09:16.720 --> 00:09:21.360
of eating what you want to eat for your long-term benefit, sleeve for sacrificing your short-term

105
00:09:21.360 --> 00:09:24.480
benefit of like, well, I want to watch one more episode. I want to stay a little bit later. I

106
00:09:24.480 --> 00:09:28.960
want to, I want to waste time on my phone rather than going to sleep, right? But the long-term

107
00:09:28.960 --> 00:09:33.760
benefit is clear. I want to keep this person on because maybe they'll turn around, but they probably

108
00:09:33.760 --> 00:09:37.120
won't. You already know that. If you had to bet on it, you probably wouldn't bet on, right?

109
00:09:37.120 --> 00:09:40.080
I'm just using that as an example. There's a million other things that you have to do,

110
00:09:40.080 --> 00:09:43.680
same thing with clients. If you have a client who was just consistently grinning your attention,

111
00:09:44.480 --> 00:09:49.280
just get them out. You know what I mean? But it's hard. And the reason it's hard is the reason

112
00:09:49.760 --> 00:09:56.080
is why most people don't succeed. That's it. So like, the advanced people don't do anything

113
00:09:56.080 --> 00:10:00.160
advanced. They just never don't do the basics. And so like, this is something that I'm continuing

114
00:10:00.160 --> 00:10:04.560
to go back to, at least in the season that we're in, not for the right way. It's consistently

115
00:10:04.560 --> 00:10:09.680
revisiting the basics of like, how can I do the basics better? Rather than how can I find

116
00:10:09.680 --> 00:10:14.160
advanced things? And I think that a lot of us, you know, and I say this a lot, but like,

117
00:10:14.800 --> 00:10:18.640
we need to be reminded more than we need to be taught. Like, if you've ever, like,

118
00:10:19.200 --> 00:10:24.640
Bruce Lee said, I don't fear a man who's done a thousand kicks one time, but the managed

119
00:10:24.640 --> 00:10:29.680
number one kick a thousand times, right? Like, we get better by doing the same things over and over again.

120
00:10:29.680 --> 00:10:35.920
And that's like, and it's boring. And that's what makes it hard. And that's why most people don't

121
00:10:35.920 --> 00:10:40.400
succeed is that they want something that's fun and exciting because that's what entrepreneurs want.

122
00:10:40.400 --> 00:10:47.280
But business requires consistency. And the business requires you to be everything that you weren't

123
00:10:47.280 --> 00:10:53.680
born to be. And that is why most people don't make it. So just food for thought, if you have

124
00:10:54.480 --> 00:10:59.840
some things that you need to do, just do them. Take out, take the math out, look at it from

125
00:10:59.840 --> 00:11:04.240
pure numbers and make the decision as though it were someone else's company. And then you'll be

126
00:11:04.240 --> 00:11:09.920
surprised how easy and how clear some of those decisions can be. One other context or frame that I

127
00:11:09.920 --> 00:11:15.440
like to make some decisions on is if I were significantly smarter than myself, what would I tell

128
00:11:15.440 --> 00:11:21.200
myself to do? And, or if I were the smartest man in the world, what would that guy do? And if you

129
00:11:21.200 --> 00:11:25.680
think about things, I know it's silly, but a lot of times you think that guy would be a supergenious

130
00:11:25.680 --> 00:11:30.160
and he would look at it purely like this, dollars and cents. And then you'd be amazed at the quality

131
00:11:30.160 --> 00:11:40.880
of the decisions that come out of that type of thought process.
