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There are probably a hundred things that you have on those notes and each of them you're like,

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this could give me 5% more, this could give me 10% more, this could give me whatever.

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If I know them and have a 20% guaranteed cost, that whether it works or not I'm going to have

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this happen, it changes what things I'm willing to take up that on.

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So how's this morning? Good? Yes? Tactical? Okay, good. That is the objective.

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And hopefully it puts a little more context on what I was talking about yesterday,

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which is, all right, there's probably a hundred questions you could have potentially asked,

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but ideally or hopefully you asked the questions that you think could get you the highest return.

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And that's fundamentally why we laid out that way. To frame this Q&amp;A, I want to go over a couple

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small things and then we'll kind of dive into it. So one of the big ones is everyone here probably

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has a lot of notes from this morning and yesterday. And when you get back in your car or you go to

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on the plane, you're going to above your laptop, you're going to above your notes and you're probably

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open up some sort of fresh document and be like, okay, what am I actually going to do, right?

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Because you have all these ideas and kind of the objective for me when I think about how to

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prioritize within a business, aka strategy, it's making sure that we get those one to three things

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that we're going to change correct. And I want to introduce a little bit of a concept that's

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taking me too long to understand and it's really, really hard, which is this. There's a lot of things

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that you can do to grow the business. You have a lot of ideas that you're coming off from. And so let's

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imagine that this line represents your current revenue level. Whenever you make a change in the

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business, my estimation is that we see about a 20% decrease in revenue as a result of a change,

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especially if it's a minute you'll change, we're changing a sales process, we're changing

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a customer service process, something that involves humans, we're changing something that they're doing.

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We'll typically see a 20% decrease guaranteed simply because of the cost of change.

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But once I kind of like realize this, it changed what things I decided to choose to change to

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begin with, meaning there are probably 100 things that you have on those notes and each of them

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you're like this could give me 5% more, this give me 10% more, this give me whatever. If I know

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them and have a 20% guaranteed cost that whether it works or not, I'm going to have this happen,

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it changes what things I'm willing to take up that on. And so for me, my kind of minimum

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litmus test for this is I need to see at least a 20% bump or believe I can see a 20% bump from

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any implementation that I'm going to run or I'm not going to take the guaranteed 20% loss.

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And so part of this comes into something called ice, which is kind of an investor terminology,

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but basically of impact, confidence, how likely, like how big of a difference is it going to make?

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How likely is that to happen? And then you've got ease, which is basically the value equation

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without speed. And so if we're looking at any of the implementation that you're thinking about

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about putting in the business, I'd be like, okay, how big of an impact do I think this could have?

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How likely do I think this is to occur? And then how fast and how easy do I think I can make it happen?

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And so typically we'll organize it in that way and you'll probably figure out pretty quickly,

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if I were to implement two things at once, what do you think would happen? And so you'd have two

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negative 20% decreases. And so the end result of basically taking this ideology to its natural

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extreme means that you basically can't change that many things in the business and expect this

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to grow. And so that end result for me has been, and I'm going to be crude on purpose,

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is that some shit stays fucked. And so there's a lot of things that I would love to do to improve

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this experience for everyone here. I've got a list like many pages long, but every time I do

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implement a change, it negatively impacts the next group because it was a change. Now the

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next one after that, it starts to recover and come back up because the team learns whatever

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that process was, they get better at it. And then maybe the one after that, it goes even higher.

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And that's great. And so what happens is like, I've gotten addicted to not changing things because

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people tend to, because the flip side is if you change nothing, so let's say you have no change

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that occurs, you'll have something usually that's in like a two to three percent increase

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that happens pretty much no matter what. Because people just get better at their jobs.

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Sales guys just get a little bit more comfortable, customer service guys get into a rhythm.

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Like it just works. And it just works a little bit better because most people like to make

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their jobs easier. And so they tend to just do it a little bit better. So it's a specialization

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specialization of labor is all about. And so I would encourage you that when you have this list

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that you're going to have for, you know, you're one, two, and three that you're going to go home with.

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Think about ice when you're putting that together. And to make sure that you're going to make

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your biggest swing worth it. If you have a change that can get two extra business,

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then yeah, take the 20% tip. No question. Right. But there are some changes that just aren't

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good enough to be even worth the guaranteed cost. Does that make sense? This took me a really

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long time to understand. And it's almost like, I would say like a step brother to the focus on the

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macro scale of business model focus. Let's not start a second business, which probably a third of

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you have. But even within the business, it's staying focused on keeping the main thing the

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and the hard part is is it's hard because the thing that's often limiting you in the business

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are hard problems. New things are easy problems because you can always just whip something up and

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promote it and make money. But the hard problem is like, okay, I can't scale past this current level

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because I need to recruit like three really niche employees. Well, you're going to have to do it

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either way. And so you might as well just confront the hard that's in front of you. And so being able

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to spell that out to myself and be like, this is the hard. The hard is the not knowing how to do

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this thing. And I have to figure it out and not knowing where to find these people. But I'm going

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to have to figure it out. And so it's like taking all that energy where you're like, I don't know how

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to do this. So I'm just going to do the thing I know how to do, which is I say this and I see like

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all the smiles like in like nods in the audience right now. But you have to keep fighting that muscle

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because in a lot of ways, it's almost like an addiction for entrepreneurship. It's like we like

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to do new things. And also like addiction, you just have to fight it every day. This is just because

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a lot of you guys are going to be implementing some of the things that you walk away from here.

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I just want to make sure number one that the few things that you choose to do that they're

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absolutely worth it. And that many of the things on that list, I'd rather you just forget about

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because after you do the first three things, all the all the pieces on the border going to change,

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you're going to have new resources, new problems. And number, you know, five four five six seven eight

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might not be like, once you do one through three, number four might not be number one. You'll have

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another thing that'll be number one that you didn't even think about, which is why I'm not super

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obsessed with very long term planet. So I thought this might be a good primer before we get into

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this as a good way of thinking through this. And this is like, I wish I could transfer this to you

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because this is probably from a skill perspective. One of the things that has made me the most money

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is basically just saying, I'm not going to do new things. And if I'm going to do it,

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it better be worth it because I'm going to pay a price immediately with my team being confused,

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feeling whiplash saying, what is this thing? I didn't feel like it was communicated well,

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it doesn't matter how well you communicate, it's not communicated well enough because they don't

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just immediately know it. Okay, cool. Let's do Q&amp;As. All right. So you had a hundred and something

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thousand. You want to get to a million food or issues hiring 150 150. Excuse me.

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You want to get to a million? Yeah. And your biggest issue is hiring. Yeah. What do you sell?

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I sell content. So content. Yeah. So we do videos like marketing materials for real estate agents

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looking to market their personal brands and properties. Okay. So personal branding for them.

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Correct. Okay. Got it. So what stops you from doing a lot more of that?

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So I'm a young entrepreneur and I basically based my own brand off of being a young entrepreneur.

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My and now you're just going to be a middle young like I.

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So my business partner, I just know what you're dealing with because like when I came up,

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I started making a lot of money like 26 27 and they're like, Alex is so young and now I'm just like

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36 and no one really gives a fuck. Yeah. Sorry. Keep going. The only problem is like clients find out

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my real age and I use my I technically use my age as a leverage to what I sell. So social media,

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I grew up with social media. So you know, I know social media better than six-year-old agents do.

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Okay. So my constraint, what's the issue? Just the pitches wrong? No. People don't trust

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necessarily older people in my business. We based our brand off of being young. So you're

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not young. Yes. But when I hire someone like a new shooter or a director of operations who's

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25 and above, they don't necessarily look. Yeah. They don't necessarily.

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I want to say too is boomers. Yeah. Boomers.

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So what are you saying though? It's more of a trust issue with clientele. They don't

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like totally in your head, man. Really? Yeah. 100%. You care. No one else cares. You even think

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they're old. I don't think they're old. I don't think you're bringing it up.

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So like no one cares. Did you guys care that Jacob Hopkins is 22? At the same time,

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we have people who are in their late 30s and 40s. People just care about how good you are.

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So like people will care about your age for the two seconds before you open your mouth.

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And then as soon as you open your mouth, that's like the absolute thinnest surface level

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of judgment that someone will make. In general, younger people will know less than older people.

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In general. Yeah. But there are also Mark Zuckerberg who's a billionaire at 21.

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So there's obviously people who know more at a younger age. So you just have to demonstrate

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expertise. Okay. Kind of follow up with another question. So on a scaling aspect, we have a lot

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of realtors asking us in different areas like Texas, California to produce the work out there.

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Because our content is kind of one of one. It's different and it's providing a lot of value.

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I'm looking at it as more of like a 1099 contracting videographers and teaching them in that

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state or region to shoot that kind of property. But I'm also looking at it as kind of like a franchise.

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What would you do in that situation? For a franchise to be something that you'd really want,

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it's simply going to have some sort of like franchising is just a model for raising money.

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And you dilute selling the most expensive version of it, which is that you're going to give all

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of the upside away, except for a small royalty and you're going to do a huge amount of the work.

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And so in your business, you don't require really any capital to expand.

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Right. So we wouldn't franchise. So that doesn't make sense. If you wanted to have

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revenue retention for these people who are in different markets, I could see two different ways

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that you could do it or really three. So one is they fly to you and then you just you do like

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one day of recording and you get 90 days or six months worth of content for them. And I think

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that would be a very strong value profit. You could probably charge 25 grand for that. That's number one.

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The other way is that you could fly out. You could fly somebody out to do that. It's a second

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version, also still charging a lot of money. The third way is you can, I guess, find people basically

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run ads locally to find videographers to go capture the footage and then do what edits centrally.

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We would we have a team in house to edit. It's been we're so like the shots like learning the

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correct shots. Yeah, for us to edit centrally they capture locally. Right. So I think I would just

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consider hiring those people on behalf of the client and then just charging an upcharge on the

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rate that you're like if you you know pay them four thousand dollars a month you charge five

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and but they're paying you five you pay the person for and then that way you'll have built-in

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revenue retention because it's much harder to have fire an employee than it is to fire a vendor.

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Real quick guys, I have a special special gift for you for being loyal listeners of the podcast.

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Layla and I spent probably an entire quarter putting together our scaling roadmap. It's breaking

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scaling into 10 stages and across all eight functions of the business. So you've got marketing,

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you've got sales, you've got product, you got customer success, you've got IT, you've got recruiting,

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you've got HR, you've got finance and we show the problems that emerged at every level of scale

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and how to graduate to the next level. It's all free and you can get it personalized to you

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since about 30-ish pages for each of the stages. Once you answer the questions it will tell you exactly

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where you're at and what you need to do to grow. It's about 14 hours of stuff but it's narrowed down

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so that you only have to watch the part that's relevant to you which will probably be about 90 minutes.

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And so if that's at all interesting you can go to acquisition.com forward slash road map,

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ROAD map, road map.

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But you would just basically fractionally own a lot of these relationships.

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So look at it more as like a vendor. And as soon as someone says they're going to cancel,

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oh that's great. I'd such a waiting list in your area. I'm just going to have that guy

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show your competitor. This is so helpful. That works out great.

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My name is Justice. I'm a short form content creator in the product review space. So right now I'm

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doing about 120 million views a month, just short form. But 75% of my revenue comes from brand

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sponsorships. Okay. But I'm going to review products. Yeah. Okay. So you are UGC.

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You're going to see them free. I'm not faceless as well. So like not really a personal brand type of

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thing. Okay. Cool. I'm realizing the current business model isn't as like scalable and

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sustainable long term just for me. What would be a good road map for someone like me who's a

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gliserable. It's just I think like a little part of it's like unfulfilling and a lot of it is

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like I'm a pleasure right there because I think this is really viable. Yeah. Fairway. I hear that

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sentence all the time. I have this business. It's working. I don't think it's scalable. I should

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do a different business. If we reframe this as I'm doing her business, it's working. And now it's

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hard. And so I'd like to do something easy. Can you tell me something easy? That's that's what I

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hear. And so I'm bringing this up because it kind of hits to kind of what I was talking about

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earlier. Like you have to confront the problem. But like the other side of that problem. So the way

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that I that a way that I talk about this to our founders within the portfolio is like let's say

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that I'll just give a simple example. Let's say that we have to I'll look back to your question.

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Let's say that we have you know a key hire that when this key hire comes in, we could add,

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you know, five million. Ooh nice green. There we go. Five million dollars in profit of the business.

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All right. So it'd be a really I say five five million top line two million dollars in profit

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for the business. But this is somebody where you have to pay, you know, 500k a year to unlock this.

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Okay. So this is me a pretty specialized role that we're looking for. Now a founder might say,

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hey, can we just like figure out a way to not have this role? No, I think it's a worthwhile question

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pursue. But sometimes you just need the role, right? And so this two million dollars, let's say at

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a seven X enterprise valuation is going to be an increase in 14 million dollars in enterprise

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value, which if you own the business goes straight to your net worth tax rate. And so if I say

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back to the founder, hey, do you think you could find this one person for 14 million dollars?

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All of a sudden it feels better. You're like, you know, 14 million, I can find it. Right. And so I

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tried to think about like, what is this going to unlock in the business? What does it create to

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enterprise value? And then I try and put a ticket to kind of the hard that I'm trying to go through.

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Like we had a different portfolio company where we had to put in this, I talked about the

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yesterday, we had to put in this tech tech component to it. And I was like, well, currently the

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company's probably value like 80. If we can get this fully integrated, we could be valued in the

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200s. It's like, man, but building a whole developer team, we'd have to recruit a head engineer,

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we'd have to vote, you know, bring all these other people. And I was like, yeah, I mean, we'll also

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get paid $150 million to do it. So, you know, worth it. So it's like, it's hard and worth it.

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So anyways, please continue. So it's not scalable. Yeah, I appreciate that. Sometimes I've

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struggling to figure out like what to optimize for because just like chasing views as a content

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creator isn't always like the best thing to do, especially because I don't have a product to sell.

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And since I review 50 products a month, if I make one product, there's only so many times I can

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post a video about it, right? So there's so many products. Yeah. I mean, are you saying like,

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why do I review so many products? No, I understand why you release so many products, but there's so

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many more products to review. Basically, why is this not scalable? Why can't you review 500 products

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I can. I think that's a possibility. It would be like figuring out if the business model is going

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to be served towards brands because that is the driver of the business at 75% of the revenue.

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Or if I'm approaching it from the wrong way, and I'm just like, I should just double down on like

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long form YouTube, because 70% posted a long form YouTube video. But you get paid on these short

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form, yeah, if they probably repurposes ads. Yeah, they run ads behind it. So they usually are

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paying for like the usage rates behind that. So it is a possibility. And then another thing is

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just me getting in my head about creating a bunch of knees, who is just doing the same thing,

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because it's basically like a formula, because I'm not a tight. You do a lot of facial stuff. Yeah,

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that makes sense. Yeah, I mean, yeah, it's just like I do 50, and I do majority faceless.

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Why can't we do 500? I mean, do you run good margins? Yeah, 80% margins. Right. Yeah, let's do more

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of that. Two more. Yeah. Sweet. Oh, thank you. This is a good talk. Simple threads for location.

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A small thread. Sorry, small threads for locations, three or new. What is the old one yet for 16 years?

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Yeah. Yes. And the one of the big issues that we don't have enough data and we have a

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have a better CRM so we can track. And you're you were right last night. I went home and dug into the

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data I do have just by raising my revenue to five million instead of three million and getting

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rid of the data challenge. It makes my company worth six million dollars. Amazing. So that would

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make more money. Yeah, that's my need to. So my question is, last year, I dabbled in organic content.

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These are like crypto. I was like, here we go. All right. And had some success. I had videos that

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got like two and a half million views. But you know, brought me people that weren't necessarily

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in my market. Uh-huh. Which I'm okay with because the ultimate goal is to have stores everywhere.

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So it could be okay. But my current thought is time wise because I, you know, I like working,

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but I work a lot. I work like 90 hours a week is if I were to kind of go down this

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a little more time and energy into organic content creation to then use it to do paid local ads.

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What should I be making content about? That's where I got stuck. So I was doing like two kinds

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of content, like kind of like thrift content, which is it really? Instead of thinking about what type

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of content? Think about what will be valuable for the person that I'm trying to attract. Okay.

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So think about all the problems that moms have, specifically the moms that you were talking to. So

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maybe single child or single sex child, whatever moms and the nice things that they have lots of

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problems. And so you just make your content around that and then you just try and tie in the product.

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Okay. And then run targeted local. You post as many of those you can. The ones that take off,

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you take those, make them into ads. Yeah. And if you don't want to even put a CTA in the organic,

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you can just make the organic content when you have the winner. You take that one and then stitch

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on five seconds of the CTA at the end and then run that as the ad. Yeah, super easy. It's a really

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good strategy for anybody. Like if you, if you're like trying to get it, like if you're right now

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are predominantly paid and you want to start doing a little bit more content, I do think it's a good

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idea in general just because you'll get more conversions on a lead nurture perspective because

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people get on the phone. They're like, what is this person or who's this person? Then they'll look

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at your account and they're like, okay, they're alive. And so, but basically it's just, I just see

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this free testing. So you just get you post as many times you want. You can just see relative to

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the other other other pieces that you have. These ones outperformed. Great. Now I'll make these

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into ads. So just provide value. Here's other, like here's three ways that you can, you know,

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save on repairs for, you know, kids torn clothes or here's how you get stains out of these things.

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Or if you're, if you're the type of person who like sees this and is like, I'm never going to do

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that. Awesome. Come to simple threats. Like, I keep saying simple. Sorry. Small threats. We got

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you covered. Okay. That helped. All right. That helps. Okay. Easy. All right. Hey, I start Alex.

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My name is John Paul. So I sell healthcare listing services for doctors. I guess I work with

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PI attorneys, personal injury attorneys. And so what I'm trying to figure out, like I'm trying

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to figure out my bottlenecks in the business. I think one of the biggest ones is that along

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work with personal injury attorneys. So my clients, my paying clients are physicians, like

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healthcare providers. Okay. Okay. And then the reason why they hire us is because we're trying to

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get leads from personal injury lawyers. Uh-huh. For like car accidents, slip and fall. So if someone

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puts in falls, then they need to get repaired. As we hear as a repairman. Yeah. Kind of things. I

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don't repair it. Yeah. But I lost the bill of repairman. Got it. So my, the hardest thing is

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trying to figure out how the PI lawyers are sending referrals to the doctors.

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And a lot of the physicians that I work with only want to know how many referrals they're getting

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versus, you know, like trying to brand them and doing like, you know, the full spill of marketing.

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Yeah. They just want to know, hey, how many leads am I going to, or how many, you know,

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referrals are really ever making it get? Yeah. A lot of these referrals are worth a lot of money.

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It's not like, yeah. All right. So that's where I'm at. I don't know. Like we're expanding into

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Arizona and Texas. And I'm planning on hiring somebody there in each state. Is this a, is this

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a problem to solve? Or is this just like overhead? There's a problem solve. Okay. So I'm,

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what I'm thinking, is it limiting your ability to grow? Yes. Why? Because I a lot of the physicians

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expect a certain amount of leads per month. And so it's obviously it's hard because accidents

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don't just happen in the same city, right? Over and over. What a driverless car has come. And then

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it's like, no accidents happen. And now we're going to do, right? Yeah. Okay. Okay. Okay. So let me

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just, let me pause your record. So I think, so part of this is probably how it's being framed

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with the positions. Right. So one is you could just reframe it based on revenue, like basically

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revenue volume. So it'd be like, cool. We're going to usually send you around $20,000 worth of

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revenue volume. Sometimes it's going to be from two or three cases. Sometimes it's going to be from,

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you know, five or six, it'll depend. Obviously, we can't make sure that everyone's going to be paralyzed.

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I'm sorry. Haha. Haha. Right. But I think if you just reframe, instead of lead counts of revenue

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volume, which is ultimately care about anyways, like leads translate to revenue. And if you're saying

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that there's some variability there, I think that the lead number will no longer matter nearly as

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much based on how you're just framing it. And in terms of the whole branding and all the other

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stuff, I think that's a different business. And so I either you would start that as an additional

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service that you charge separately for based on its own value proposition, or my preferred method

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don't do that and just continue to do the main thing that's working. Got it. Cool. My name is Mike.

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My wife and I are here. We started a company with your content, super graded, super grateful,

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man. We exited for over 20 million. Amazing. Appreciate it. All right. He's right. What you've got

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your your books are worth the weight and gold, bro. Same thing. Anyhow, we're we're at a crossroads

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because we're we're building a new company based on our passion project. We started a company

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that taught do it yourself first. How to remodel their kitchen bathroom using epoxie over old

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countertops to make them look like natural Sloan. So with that idea, we found that, you know, we

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we really hit home with the DIYers, but a lot of our people that saw our you we built over 1.5

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million YouTube subscribers. And a lot of them didn't want to do it themselves, but we couldn't

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serve those customers. And so there's a shortage of contractors in the US. So we're really going

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to reach out to to young people that maybe don't want to go to college or old people or old people

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or or mentally who's your early year olds. So we're we're really we're going to we're building a

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trade school right now. We're going to teach these these people how to do the trade, how to

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I've already proven the lead gen so that I can give them all the leads they can handle because

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that's really the harder part of the business for them to learn. My question is we can either

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charge up front for this school cost about 20 grand for us to train somebody or we could we could

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we have a big following we could attract the people to apply, train them on our dime, maybe lock

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them in with you know if you leave before two years or whatever. But would and then we own the

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businesses with in all these different areas or should we should we they would own it we supply

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leads and cut the liability. That's really the crossroads we're at. Yeah. There's a lot of different

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models from the position that you're in right now, which is probably why you feel the heartburn.

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The first thought that I had was just like and instead of or like maybe I want them to pay $20,000

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to make sure that they're legit and I'm going to get a percentage of all the business that I send

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them. My my concern with that is if you look at a franchisee which we're not going franchise but

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if you look at that avatar, they're probably not the hustler who's as hungry as the kid with nothing

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who want that that's just that's my passion. I want to help the kid that has nothing. Okay well

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I can't finance it you know we could finance it and help him earn it back but well without the

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kid who has nothing you can just make all the content free right which you do now. Yeah so that

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kid already has been helped from you. If he wants more help from you you can pay and he can save up

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his shackles. So if instead of $20 if you want to make it five or you want to make it 10 and you can

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offer you know nice financing terms you could do that. I will just tell you that there's I get

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where your heart's coming from. It's it's it's very tough to go free and deliver a lot to people

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expecting that they're going to do something. They typically will need to have some skin in the game.

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If you're going to put skin in the game you're going to want them to put skin in the game.

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Still own it charged for the school. Yeah I think you could play with the price.

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Okay great. Mrs. Michael yes. Yeah it's otherwise you're just going to have a bunch of free

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b-seekers who are going to come and then you're also like the enforceability of the back-end contract

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and then repaying you is probably going to be a little bit nightmare. I would prop like if it were me

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I would control the sales and then hand them the deals so that I could collect the payment and

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then distribute payment to them rather than expecting them to pay me for the leads. Yeah got it.

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So I was like I'd rather just basically build a centralized phone team that could close the

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close the the deals or whatever and then you know send the deal to the person. Got it.

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And if they're coming from your content and they already have trust you probably like it makes

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sense that they would buy from you. You'd be like cool one of our licensed contractors would go out

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there. License contractors go through to your training that you know they're vetted by us and also

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just like think of it like Harvard you pay to go you don't get guaranteed a graduation.

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So it's like I would just let them know it's like we will not graduate you if you're not good.

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Right. So yeah or we kick you out just like a school. Like real schools have standards and you

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pay and you might not graduate like normal school. So just do the same thing.

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Just your kid won't be screwed up when they leave my school. Was that your kid just won't be

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screwed up when they leave my school there. Thank you. Oh yeah you're back. My name is Max.

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I sell tech and operations consulting to law firms. We started about six months ago and

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we went on price clients and we have other ones that are 36 to 80K and they have a 300 to 600K

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packages and we need to figure out which one has the highest LTV to crack ratio and which one

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you can convert most easily. So what is the issue? That's correct. Essentially well first of all

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I have no idea what I'm doing. Okay start about six months ago. First step. Thank you. Second thing

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I think we just have a fulfillment issue and so my question is at what point do we consider

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productizing the service from what I understand it's kind of what you've done with Jim launch.

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Yeah. At what point would it be worth doing doing that if it all? You said you wanted to sell

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this eventually right? Yeah. Yeah I wouldn't do that. Okay. Yeah. So you have the same issue

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that justice has which is like I have this hard thing in front of me. Can you tell me there's an

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easy way? The easy way will create a business that's significantly harder to sell and so then

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you'll be at that point and be like how can I sell this business? I'll be like you can go back

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in time and not do this. Right. So like basically you're in a high you're in a high skill service

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business. It's a professional services business. Most professional services businesses are supply

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constraint. It is easy to sell high end professional services if you are good at what you do.

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It is hard to find other people who are good. This is the trade. But if you build a firm like that

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you build a very valuable company. And another just on a side note that again I don't know what I'm

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doing. I got I got a 500k in investment coming in soon. Why? It's been my boss just number one.

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Are you taking investment? I don't. So we haven't finalized this yet. But I'm considering whether to do

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it or not. No. No. You don't see any point. Why do you need money? You don't run a capital expensive

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business. Like what are you going to use the money for? I guess to hire great people.

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But the business model should be able to hire great people. Like you're not a tech like they're

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it's it's it's very rare that you need to bring on outside capital far rarer than most people

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expect. If you want to build a platform you want to build school yeah you got to do that because

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you need to get in zillions and zillions of users you have to build this exceptional product before

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you monetize. So yeah someone's going to front the money on the bet that it's going to be worth a lot

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more later. Your business makes money today on work it does today. And if anything you can sell

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the work before you can have the person. And so like you you you have a negative cash flow cycle.

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You have no you don't have to like front inventory for months ahead of time. You don't have to do

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any of that. So you have a service business. So we just need to make the business make money.

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You're already profitable. I'm assuming. Right. So you don't need the 500 red. You have deals that

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are worth 500 red. Right. Yep. From what you told me. Yeah. So why would like why would I give a

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chunk of the way the company to have somebody who's permanently going to be involved in my business

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for the cost of one deal. It's like just sell another deal. Gotcha. Work a little extra on your own

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time. And then not don't take that guy's money and just have the money. Okay. You're right.

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Then and you you absolutely think then it shouldn't be you know because I feel like I'm creating

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extra problem that otherwise wouldn't have to have being the the whole high skill talent thing.

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If I just went down the productized route. You think it's really you say products I was talking

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about the 36 to 80 K price point. Yes. That's fine. I'm okay with that. But again it's going to

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go back to what I originally said, which is we just have to look at the LTV2CAC between those

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that's the different amateurs. If the LTV2CAC is literally the example is just saying if you have

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a hundred thousand dollar thing that cost me 30 and I make 70 or something that costs 10,000 dollars

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that costs a hundred. I'd rather just sell six more of the 10 key things provided. I have the

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ability to sell that. So it's like I want to find something that has really good revenue

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attention really good gross margins. If I have that then I can just sell the shit out of it.

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And then I'd rather just sell five times more of that than try to come up with the you know high

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touch one that's going to like is a more immediate ticket today. But it's going to quickly I'm going

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to quickly get constrained. So I'm basically pushing out my constraint based on what problem I'd

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rather sell today. So the question back to you is do you think you can't so what are the gross

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00:30:34.160 --> 00:30:39.920
margins on let's say the average on the 36 to 80 K is 50,000. That's done fine. Yeah. Okay. So let's

374
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say 50 K is the average price. What's the gross margin on that? Not too sure. Okay. Yeah. We're

375
00:30:44.480 --> 00:30:52.880
quite early on. So yes half of that. Okay. And then with the 200 K thing that you do was the

376
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gross margin on that 50%. That's gross margin. So you're running thin net margins because that

377
00:30:58.640 --> 00:31:03.200
means you're starting at 50 and you got to pay everything else. Yeah. I mean at the moment we

378
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we are getting this fulfilled by really expensive highly certified guide. It's been in the outside

379
00:31:08.640 --> 00:31:12.960
of the business. Yes. You're basically white label selling his stuff. We do what we can on the inside

380
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but we we accepted quite a few projects. Okay. Then the follow question is can you more easily sell

381
00:31:20.160 --> 00:31:26.720
four times as many of the low touches the high touch. Yes. Then do that one. If your gross margins

382
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the same and you can sell more than four times as many on that one, then do that one. Basically

383
00:31:30.480 --> 00:31:33.920
we're just looking at number of units sold times gross margin. The one that makes the most money.

384
00:31:34.480 --> 00:31:38.000
Got you. So I think it always just comes back to the point of the the LTV. Yeah.

385
00:31:38.000 --> 00:31:43.360
Yeah. Okay. Thanks so much. Hey, but so Alex. What's up? My name is Wu. First of all, thank you.

386
00:31:43.360 --> 00:31:49.120
You helped me turn my senior design project into the day. It's Wu without the who. So yeah.

387
00:31:49.120 --> 00:31:53.520
No, that works right. Thank you. You helped me turn my senior design project at college

388
00:31:53.520 --> 00:31:58.240
into my business. Last year, it's my second year in business. Last year we did 150. Amazing.

389
00:31:58.240 --> 00:32:02.880
I want to get to 500. Were you one of the schools I talked about? No. Okay. Cool. Now I just figured

390
00:32:02.880 --> 00:32:07.760
out that's yeah. I would love to be a 500 K and the one thing that's stopping me is right now

391
00:32:07.760 --> 00:32:12.880
which is just me selling. So 90% of our sales come from in person presentation. What do you sell?

392
00:32:12.880 --> 00:32:17.520
We do digital business cards for primarily in real estate. Digital business cards for real estate.

393
00:32:17.520 --> 00:32:23.920
Yeah. I know somebody else who's in real estate. How old are you? Me at 27. It's a 27. Yeah. I'm old.

394
00:32:26.560 --> 00:32:33.600
Never mind. Never mind. Yeah. But it's digital business card star. It's an NFT. There you go.

395
00:32:34.560 --> 00:32:40.480
Web 3. He's on it. I'm the only salesperson. I have a few vendors. So more better knew

396
00:32:40.480 --> 00:32:47.200
when I'm online, I know that my options are one, duplicate myself, hire salespeople to do what I do.

397
00:32:47.200 --> 00:32:53.920
Sponsor events, pitch and so on. Number two, basically, you transcribe my sales process online

398
00:32:54.400 --> 00:32:59.840
and I wanted to hear what you think is the better move. What's the value prop of the digital business card?

399
00:32:59.840 --> 00:33:04.720
So essentially, we connect to it's like a, I don't know if I'm am I allowed to say like brand names?

400
00:33:04.720 --> 00:33:10.160
Linktree. Sure. Okay. It's like link tree on steroids. Linktree your phone and your CRM all connected.

401
00:33:10.720 --> 00:33:16.560
It builds your CRM on like an auto make. Okay. So people opt in when they scan the QR code. Yeah.

402
00:33:16.560 --> 00:33:22.720
And then that info will go to their CRM essentially. And it like it's got other features like business card scanner.

403
00:33:22.720 --> 00:33:26.720
You scan your business card that info goes to your CRM. But you want to grow this?

404
00:33:27.840 --> 00:33:32.800
So just to be sure, I'm not trying to solve. I just want to make money and this all more expensive

405
00:33:32.800 --> 00:33:37.520
things later. Right now, I'm just using this to make money to make money. Yes. Yeah. Yeah. No hard.

406
00:33:39.440 --> 00:33:44.080
Dude, I think I think if you sold something else, you'd make way more money. I agree. Okay.

407
00:33:47.040 --> 00:33:56.320
But it's some hard pitch. Like what you have is a hard pitch. Because I'd be like your digital business card is here's my Instagram.

408
00:33:56.320 --> 00:34:05.360
That's my digital business card. If you want to find out more about me, watch some content. You know, you should say what else are you into selling man?

409
00:34:05.360 --> 00:34:10.800
Like I just I just I don't know if this is fun. You can sell like you obviously have the skill of sales.

410
00:34:10.800 --> 00:34:15.840
And so I'd rather you just like use that on a better opportunity vehicle. Got it. Okay.

411
00:34:15.840 --> 00:34:25.120
Like like this world is just crumbling. You want to hire me? Well, if you can trust. Yeah, sales.

412
00:34:26.960 --> 00:34:31.760
Ari's are over there. Oh, Stephanie. Stephanie's right there. Stephanie's works in our recruiting.

413
00:34:31.760 --> 00:34:35.280
You can talk to Stephanie. We'll talk about on the real note though. Oh, that was the real.

414
00:34:35.280 --> 00:34:38.880
It's not a real offer. All right. Neither was mine.

415
00:34:39.840 --> 00:34:45.680
So you can play that game on a real note though. Like I don't know what I'm doing. What do I do in the meantime to make money?

416
00:34:45.680 --> 00:34:51.120
Yeah. So you're selling to who had this idea for this digital business? Well, there's your senior, whatever thing, right?

417
00:34:51.120 --> 00:34:56.640
Yeah. And your product. Yeah. One of the big issues I take with and when I do my entrepreneur talks at like college and stuff.

418
00:34:56.640 --> 00:35:02.080
The big thing that I that I hate about those classes is that they try and make seniors invent something.

419
00:35:02.720 --> 00:35:08.400
It's like it's very like invention heavy. Like everyone thinks it's shark tank. Like I have to invent something that doesn't exist.

420
00:35:08.400 --> 00:35:13.280
When you can pretty much just like go look at any business that exists and just do that and probably make way more money.

421
00:35:13.280 --> 00:35:18.240
Like you start a long care business tomorrow, like knocking door to door and probably get to two or three million dollars a year

422
00:35:18.240 --> 00:35:23.440
just with your existing skill set. Like you're able to shake hands and kiss babies and close and so like

423
00:35:24.240 --> 00:35:29.360
like you could sell solar and make 800 grand a year on your own income.

424
00:35:30.240 --> 00:35:33.280
So I was like I'm just saying like there's like I think I would be looking at

425
00:35:34.320 --> 00:35:39.840
so when I was when I was in the presentation yesterday I talked about how like now I look for products that people don't cancel.

426
00:35:39.840 --> 00:35:44.560
I would look for products that people don't cancel. Probably the the people that are similar to who you already sell to.

427
00:35:45.200 --> 00:35:50.000
I would look for that product and then I would use all my sales skills on that rather than trying to explain to them

428
00:35:50.000 --> 00:35:54.560
why they need a digital business card. Got it. Basically for your current pitch to work you have to

429
00:35:55.280 --> 00:35:59.520
you have to create a problem and then solve a problem all within one presentation.

430
00:36:00.240 --> 00:36:04.000
And also explain some stuff that they don't understand how it works. So it's kind of like three things.

431
00:36:04.000 --> 00:36:08.400
I'd rather just like talk to somebody who immediately already knows the problem that they have and I'd be like

432
00:36:08.880 --> 00:36:13.600
I can solve that. And I know from the history of that industry that they don't cancel

433
00:36:14.240 --> 00:36:16.080
and that they're just going to buy for me because they like me better.

434
00:36:16.800 --> 00:36:19.360
Awesome. Well can I have a follow-up question to that? Sure.

435
00:36:19.360 --> 00:36:22.000
Okay, so would you recommend we will ask them the owner once they get it?

436
00:36:22.720 --> 00:36:28.320
Would you recommend that I get a like a sales position at another company or just like sell more expensive?

437
00:36:28.320 --> 00:36:32.160
That's not here. So no, I mean fundamentally every entrepreneur's sales went in hard.

438
00:36:32.160 --> 00:36:37.120
Like we're the promoters and so like you can obviously sell for somebody else or you can sell for yourself.

439
00:36:37.120 --> 00:36:41.840
A good way to learn a new industry is to sell within that industry kind of in the ropes and then try to

440
00:36:41.840 --> 00:36:45.840
basically just figure out leadgen for it. Once you have that then you have leadgen in sales

441
00:36:45.840 --> 00:36:49.440
and it's the only thing that you'd really need would be delivery. If you're good at sales and

442
00:36:49.440 --> 00:36:53.600
I get it training sales which is a different skill then it comes out to like can I like this is where

443
00:36:53.600 --> 00:36:58.160
like insurance sales are incredibly profitable. Like there's really no delivery you just sell the

444
00:36:58.160 --> 00:37:02.640
product right and then there's these massive behemoths that deliver the risk essentially. There's

445
00:37:02.640 --> 00:37:07.040
so many businesses that are basically demand constrained where people stick. You just want to find

446
00:37:07.040 --> 00:37:11.040
one of those that you like that caters to the existing avatar you currently sell to because you

447
00:37:11.040 --> 00:37:14.240
already know that avatar well and from if we're talking speed to money and then sell that.

448
00:37:14.240 --> 00:37:17.280
Got it. Thank you Alex. I'll switch vehicles.
