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The highlights that they have at Harvard are not the income,

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but the experience and the network and the relationships

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and the character development, etc.

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Now, if you're thinking to yourself,

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man, it would be harder to sell people that way, right?

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Because it would take longer to do it.

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But if you do it that way and you only let in really good people,

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what do you think happens?

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Welcome to the game where we talk about how to sell more stuff

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to more people in more ways and build businesses worth owning.

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I'm trying to build a billion-dollar thing with acquisition.com.

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I always wish pesos, musk and Buffett had documented their journey,

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so I'm doing it for the rest of us.

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Please share and enjoy.

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You've probably seen these make $10,000 a month and 30-day

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scam businesses marketing all over the internet.

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And on the same degree, you've probably seen Harvard market and say,

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you might maybe graduate from Harvard.

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And that's the only promise they make and you can pay us $250,000 a year.

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And so what's the difference between this clearly scam business

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and this incredibly legit 100-plus-year-old business?

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It turns out there's only four things.

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And if you're a student and you're trying to decide between different educators,

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you can use these four things to make a filter to make the right call in my opinion.

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And on the flip side, if you're an educator or an education business owner,

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you can reverse engineer what legitimacy looks like.

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So you can stop being a scam artist and actually be a legitimate educator

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and build a brand that's valuable that compounds in time.

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So that hopefully 100 years later,

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they're talking about your business rather than Harvard.

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And I can speak about this with deep credibility

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because of three important things.

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Number one, I graduated from Vanderbilt University,

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Madagam Laudi in three years.

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And I got the super high SAT score.

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And my GMAT was above Harvard's midscore.

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So I know that world.

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And I got a management consulting job right after that.

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So I know where those worlds lead.

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On the flip side, I've owned an internet marketing direct response business.

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And three, I've made the transition from this world to that world.

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And I know exactly what steps to take

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because I had to figure this out for me.

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Because when I wanted to sell my company,

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people didn't want to buy it.

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And then I was like, well, why do they think this is valuable?

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And this isn't.

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And that's what I'm about to share with you.

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And I apply this strategy in building acquisition.com.

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So I'm walking this walk.

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I'm not talking about it in theory.

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Like, think about each of the four frameworks.

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As it applies to acquisition.com,

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a portfolio that only buys companies.

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As you can imagine, because we have lots of,

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you know, we have a footprint across all different social media channels

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that we get lots of people who have influencer type businesses

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that apply to work with us, have us invest in their business.

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And oftentimes those influencers are disappointed

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when we don't want to invest in their businesses,

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which can kind of feel tough,

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because it's like calling someone's baby ugly.

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But what we do is we tell them the steps

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that they could take in order to become legitimate.

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And so what I want to do is make this

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so that you know the steps we would tell them

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so that if you're in this opportunity,

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you could actually make yourself legit.

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There are multiple levels of legitimacy for education.

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Because if you think about it on the polar extremes,

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on one side, you have Harvard.

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Most people don't call Harvard a scam, right?

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But they fundamentally sell education, right?

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And on this side, you've got a guy

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who tells you how to start an ATM business

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and promises that you're going to make $100,000 a day in five seconds, right?

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So like, this is one side of the polar extreme

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and this side is the other.

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They both sell education.

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And on the scam index,

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why is this one maxed out and this one's is zero?

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What we can do is we can reverse engineer what Harvard does

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in order to say, well, if we apply the same concepts and principles

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to a different or alternative skill,

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we can still give it the same level of legitimacy.

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So ITT tech that teaches people how to become mechanics.

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Why is that not a scam, right?

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It teaches a niche skill.

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It takes, now here's one difference.

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It takes a couple of years, not six weeks

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in order to get the skill.

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But here are some of the elements that create legitimacy.

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Number one, Harvard turns people down.

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If every single person who applies to work with you,

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you immediately try and take their money

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and the only requirements to become a customer of yours

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is a credit card and a pulse, ding, ding, ding.

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You might have red flag number one.

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Because by the way, legitimate business practice

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that I can give you is that most people probably aren't qualified

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to become customers.

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And if you define a qualified lead

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as somebody who has the highest likelihood of success

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with your program or service or education,

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then you should have screening metrics

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for who is not a good fit.

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Because it means that it's very unlikely

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that somebody who is not a fit succeeds with your program.

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And means it's more likely that they'll be upset,

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leave you bad reviews, call you a scam,

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all of that kind of stuff,

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which you can easily avoid.

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Number one, by selling qualified customers only

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and having filters you apply to your leads

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based in automatically filter people out.

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If you have an SAT score or ACT score of whatever 500 is

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or 20 on the AC, I don't know the scores,

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but whatever, whatever low score is,

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Harvard's not gonna look at, they're not even gonna read it.

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They're just gonna push it right out.

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And the same degree, if someone doesn't have two nickels

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to rub together and they're dead up to their eyeballs,

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probably might not be a good person

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that you wanna sell your thing to, right?

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Just as a baseline.

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Number two is that Harvard doesn't give income expectations.

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They don't say become a Harvard graduate,

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make money tomorrow, right?

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Of course not.

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Number one, there's the delay between when you start

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and when you actually even graduate

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and get the endorsement of their brand,

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which to be fair is really what Harvard sells

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is the brand endorsement that you get to put on yourself.

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The second thing is that instead of showing testimonials

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of students on income, right?

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Like I graduated Harvard and I got my first job

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at $185,000 at Goldman Sachs.

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Like you don't see that anywhere on their site.

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What you will see is testimonials around experience

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of the program, which is fine.

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Those are what I would consider soft testimonials

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that can't be refuted,

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but what they will publish is data.

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And this is fucking huge.

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This is what allowed Jim launched to go from,

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I would say, a middle on this index

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to over here where a private equity firm would be happy

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to buy them because they see it

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as a very legitimate business.

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You need to pay attention to what I'm about to say.

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If you do not track your customer success metrics,

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meaning when someone buys,

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what percent of them succeed at 30, 60, 90, 12 months,

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24 months, what are the averages

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for whatever the thing that you educate them on?

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Now mind you, this naturally predisposes itself

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to be-to-be stuff where people are learning to make money.

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But if you teach people how to use Adobe

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and you have a course on that, awesome.

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If you teach people how to take pictures for homes

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as real estate agents, awesome, right?

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Those are what I would consider indirect income earning skills

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versus direct income earning skills,

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which are usually businesses in a box of some sort.

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If you track the data,

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then you don't add any sensationalism

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to what you are reporting.

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Harvard publishes what the top 20%

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with the average with the median person gets

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and what industries their graduates go into

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because that's data.

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They're not setting false expectations

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and they're not saying this is what you can expect

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in six weeks.

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They're saying four years ago these people started

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and today they graduated and this is what they got.

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The important thing is that

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just like what makes financial funds legit

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is they say past performance

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isn't a prediction of future performance

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and they say that very clearly, just like you should.

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And the highlights that they have at Harvard

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are not the income but the experience and the network

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and the relationships and the character development, et cetera.

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Now, if you're thinking to yourself,

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man, it would be harder to sell people that way.

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You're right, because it would take longer to do it.

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But if you do it that way

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and you only let in really good people,

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what do you think happens?

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You start to develop a brand.

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You start to develop a good reputation.

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And so for example, I was having the discussion

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with Jacob, my neighbor,

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because he was saying he was considering starting a sales school.

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Whether he does that or not at some point in the future

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is irrelevant.

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But I said, if you were going to start one,

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then you want to be legit about it.

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Because you see everybody in their mother

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has a sales school right now

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because they start selling high ticket,

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they immediately make 20 grand a month

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and they start a course on how to make 20 grand a month

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as a high ticket closer, right?

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So does everybody.

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Now, if you want to be legit about it,

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what you would do is you would do,

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you give tons of content away for free.

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This is pillar number three.

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Pillar number one is that you sell better customers

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than you have filters.

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Pillar number two is that you set proper expectations

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only based on data and the testimonials

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provider about experience rather than income or outcome.

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The third one is that you can monetize the education itself.

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You can sell education.

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But I think the smart move,

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and if you've consumed any of my stuff,

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is that you give away the secrets,

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you sell the implementation.

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And so the smart move is take all the content

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you would normally sell as your course

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and give it all away for free.

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Where do you think some of the best

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smartest materials get pumped out from?

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Harvard Business Review, people cite their stuff.

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They make content to market that they are thought leaders

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in the space.

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The implementation they sell is that we will hands on,

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teach you how to do it.

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And so if I were selling the ability to sell,

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then I would give away the course as content

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through all the different platforms I possibly could,

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and the implementation would be,

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let me listen to your sales calls,

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give you feedback in real time,

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and then monitor your performance over that period

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so that you become a sales person.

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Pillar number four.

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Harvard doesn't graduate everyone.

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Some people fail and they get grades.

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And the reason for that is because Harvard

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wants to maintain their brand.

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Because what they say is sure,

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Johnny graduated from Harvard with a 1-6 GPA.

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And so you can expect to the employer

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that he's a 1-6 person.

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Now he was smart enough to get in.

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But through the four years, we saw

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that he didn't have some of these other character traits

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that led to success for GPA.

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And this is the score.

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And so I was telling Jacob, if you want to be smart about it,

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number one, you would just show the data.

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Number two, you would probably not accept 90% of people

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who want to be sales people.

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Because you could immediately tell the interview,

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just like Harvard does, that you're probably not

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going to be a good salesperson.

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And so rather than accept everyone and say,

263
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we're going to make everyone Harvard smart, which you can't,

264
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they got smart and realized it's much easier to pick smart people

265
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and then do a standard education than it

266
00:10:28.840 --> 00:10:31.400
is to take dumb people and try and make them smart.

267
00:10:31.400 --> 00:10:34.720
So it's easier to find people who have a proclivity for sales

268
00:10:34.720 --> 00:10:38.080
who naturally have the characteristics of good sales people

269
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and then just get them this much better and then endorse them.

270
00:10:42.160 --> 00:10:44.000
But before you have the endorsement,

271
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you still rank order them on who you think has succeeded

272
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the best and have the possibility that someone pays

273
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and does not get your endorsement.

274
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Because that is how you long-term maintain the brand.

275
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And so let's play this out.

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Imagine two companies.

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You've got company one who sells everybody under the sun

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00:11:01.360 --> 00:11:03.080
who has a credit card who responds to an ad,

279
00:11:03.080 --> 00:11:06.240
which is basically everybody in that space right now, all right?

280
00:11:06.240 --> 00:11:07.920
And they just say, you have a credit card?

281
00:11:07.920 --> 00:11:10.120
I've got an opportunity and they sell them, right?

282
00:11:10.120 --> 00:11:11.520
Most of them don't succeed.

283
00:11:11.520 --> 00:11:14.000
They don't publish their stats because they'd be abysmal

284
00:11:14.000 --> 00:11:16.200
because many of those people don't even log in,

285
00:11:16.200 --> 00:11:17.920
which sucks.

286
00:11:17.920 --> 00:11:19.840
How much is that is the fault of the business?

287
00:11:19.840 --> 00:11:21.200
100%.

288
00:11:21.880 --> 00:11:23.560
What are alternative do you have?

289
00:11:23.560 --> 00:11:24.640
If you say it's all their fault,

290
00:11:24.640 --> 00:11:26.800
then you take no responsibility and you don't get better.

291
00:11:26.800 --> 00:11:30.720
So what could we have done to get 100% like answered that question?

292
00:11:30.720 --> 00:11:33.520
How could we get 100% of people who graduate from my thing

293
00:11:33.520 --> 00:11:35.200
to be the best sales people?

294
00:11:35.200 --> 00:11:37.600
First thing is we pick people who are naturally good at sales.

295
00:11:37.600 --> 00:11:42.000
Second thing is we automatically cut out the people who are not.

296
00:11:42.000 --> 00:11:45.800
Third, we set expectations that are appropriate only based on data

297
00:11:45.800 --> 00:11:48.240
and the remainder of our testimonials and stories

298
00:11:48.240 --> 00:11:50.320
are based on the experiences of people who've gone through

299
00:11:50.320 --> 00:11:52.120
our system or program or implementation.

300
00:11:52.120 --> 00:11:55.760
Third, I establish far more demand for my service

301
00:11:55.760 --> 00:11:59.240
than I have supply so that I can keep my prices high

302
00:11:59.240 --> 00:12:01.320
by generating more content that is better

303
00:12:01.320 --> 00:12:03.120
than everyone else's paid stuff.

304
00:12:03.120 --> 00:12:06.320
So if your free stuff is better than their paid stuff,

305
00:12:06.320 --> 00:12:09.320
you maintain thought leadership and all they do is copy

306
00:12:09.320 --> 00:12:12.000
what you have and everyone else can then make a judgment.

307
00:12:12.000 --> 00:12:14.680
Wait, their free stuff isn't as good as your free stuff.

308
00:12:14.680 --> 00:12:17.400
So then your paid stuff must be better than their paid stuff.

309
00:12:17.400 --> 00:12:20.200
That's the natural logic that the marketplace will always do.

310
00:12:20.240 --> 00:12:22.520
So when you have that supply demand curve in your favor

311
00:12:22.520 --> 00:12:23.600
and you have all these people want

312
00:12:23.600 --> 00:12:25.560
in this tiny little amount of supply,

313
00:12:25.560 --> 00:12:26.880
you control the market.

314
00:12:26.880 --> 00:12:28.240
And when you market in a business,

315
00:12:28.240 --> 00:12:30.320
you do control both demand and supply

316
00:12:30.320 --> 00:12:32.960
because you can stimulate demand and you can cut your own supply

317
00:12:32.960 --> 00:12:35.000
to drive the price exactly where you need it to be

318
00:12:35.000 --> 00:12:36.760
to deliver the outcome that you want,

319
00:12:36.760 --> 00:12:38.640
which is if you want to make the best fucking sales people

320
00:12:38.640 --> 00:12:41.280
in the world, these are the steps you'd have to do.

321
00:12:43.280 --> 00:12:45.200
Aimos and Asian, quick break just to let you know

322
00:12:45.200 --> 00:12:47.040
that we've been starting to post on LinkedIn

323
00:12:47.040 --> 00:12:48.520
and want to connect with you.

324
00:12:48.560 --> 00:12:50.000
All right, so send me a connection request

325
00:12:50.000 --> 00:12:51.640
and let him know that you listen to the show

326
00:12:51.640 --> 00:12:52.920
and I will accept it.

327
00:12:52.920 --> 00:12:54.880
There's anyone you think that we should be connected with,

328
00:12:54.880 --> 00:12:57.280
tag them in one of my or Laila's posts

329
00:12:57.280 --> 00:12:59.400
and I will give you all the love in the world.

330
00:12:59.400 --> 00:13:01.000
All right, so let's get back to the show.

331
00:13:03.360 --> 00:13:04.760
Now let's play it out.

332
00:13:04.760 --> 00:13:07.240
Let's say you did it and you had a really high standard

333
00:13:07.240 --> 00:13:09.280
and you've only been making content for let's say a year.

334
00:13:09.280 --> 00:13:11.360
Now if you're like, wait, only a year,

335
00:13:11.360 --> 00:13:13.400
yeah, it takes time to build big shit.

336
00:13:13.400 --> 00:13:15.320
So if you build it for a year

337
00:13:15.320 --> 00:13:18.200
and let's say you only got 25 people to graduate, okay?

338
00:13:18.200 --> 00:13:20.400
But they're all killers, savages.

339
00:13:20.400 --> 00:13:21.880
What do you think's gonna happen

340
00:13:21.880 --> 00:13:24.800
to the companies that they go get jobs at?

341
00:13:24.800 --> 00:13:25.640
You got any more?

342
00:13:25.640 --> 00:13:26.960
Sure do.

343
00:13:26.960 --> 00:13:30.360
Now you have even more demand on both sides

344
00:13:30.360 --> 00:13:32.400
and what do you think's gonna happen to the friends

345
00:13:32.400 --> 00:13:34.320
of those people who start making twice

346
00:13:34.320 --> 00:13:35.960
with the industry averages for sales guys

347
00:13:35.960 --> 00:13:37.440
because they're that much better.

348
00:13:37.440 --> 00:13:40.040
They're top 20% top 5% sales guys

349
00:13:40.040 --> 00:13:42.400
rather than just run of the mail sales guys.

350
00:13:42.400 --> 00:13:44.240
Well, their friends are gonna be like, well, fuck it.

351
00:13:44.240 --> 00:13:46.880
If I can wait a year to get three times the earnings,

352
00:13:46.880 --> 00:13:48.120
it's totally worth it.

353
00:13:48.120 --> 00:13:50.640
Well, if I'm gonna make $300,000 a year

354
00:13:50.640 --> 00:13:53.640
rather than the industry average sales guy making 60,

355
00:13:53.640 --> 00:13:55.120
I make five times the income.

356
00:13:55.120 --> 00:13:57.560
How much more valuable is this one year education?

357
00:13:57.560 --> 00:14:00.520
Well, we know Harvard charges people 250,000

358
00:14:00.520 --> 00:14:01.600
for their four years.

359
00:14:01.600 --> 00:14:03.880
So for a year, you could probably charge a lot

360
00:14:03.880 --> 00:14:06.280
because you have the data to support the fact

361
00:14:06.280 --> 00:14:07.720
that one, you don't let everyone in.

362
00:14:07.720 --> 00:14:10.040
Two, when people graduate, you also have a rank order.

363
00:14:10.040 --> 00:14:12.280
Because of the 25 guys, there is one guy

364
00:14:12.280 --> 00:14:14.120
that you said no matter where this guy goes,

365
00:14:14.120 --> 00:14:15.520
he will fucking murder everyone.

366
00:14:15.520 --> 00:14:17.040
And the guy is number 25.

367
00:14:17.040 --> 00:14:19.160
You can say, he got into our program.

368
00:14:19.160 --> 00:14:20.440
He's still a Harvard student,

369
00:14:20.440 --> 00:14:22.160
but he wasn't the best Harvard student.

370
00:14:22.160 --> 00:14:24.200
And what happens is they start to believe you,

371
00:14:24.200 --> 00:14:25.600
the businesses start to believe you,

372
00:14:25.600 --> 00:14:28.840
and then the customers, someone leaves a review, right?

373
00:14:28.840 --> 00:14:31.640
This guy leaves a reviewer like, yeah, you got C's.

374
00:14:31.640 --> 00:14:33.320
You didn't show up, you didn't do your homework.

375
00:14:33.320 --> 00:14:35.000
Obviously, you weren't as good, right?

376
00:14:35.000 --> 00:14:37.160
But you have the data to support that.

377
00:14:37.160 --> 00:14:38.000
And you feel like, man,

378
00:14:38.000 --> 00:14:39.480
this takes time to build something like that.

379
00:14:39.480 --> 00:14:41.880
Sure does, Harvard's over 100 years old.

380
00:14:41.880 --> 00:14:43.520
That's how you build a brand where

381
00:14:43.520 --> 00:14:44.960
is that an education business?

382
00:14:44.960 --> 00:14:46.160
Apps of fucking Lulee.

383
00:14:46.160 --> 00:14:47.200
Is it legit?

384
00:14:47.200 --> 00:14:48.480
Apps of fucking Lulee.

385
00:14:48.480 --> 00:14:51.120
Is it a scam in no possible fucking way?

386
00:14:51.120 --> 00:14:53.480
And so if you want to go from scam

387
00:14:53.480 --> 00:14:56.400
to 100% legit, look at what Harvard does

388
00:14:56.400 --> 00:14:58.880
and model that thought process.

389
00:14:58.880 --> 00:15:00.200
Because if you do it that way,

390
00:15:00.200 --> 00:15:01.880
you can't enter what I believe

391
00:15:01.880 --> 00:15:03.920
is one of the best industries out there

392
00:15:03.920 --> 00:15:06.480
if done the right way.

393
00:15:06.480 --> 00:15:09.920
And one of the keys to making Harvard's thought leadership,

394
00:15:09.920 --> 00:15:11.840
and if you look at the highest brands out there

395
00:15:11.840 --> 00:15:13.640
that are in the business consulting or business space,

396
00:15:13.640 --> 00:15:15.760
look at McKinsey, look at Baine, look at BCG,

397
00:15:16.280 --> 00:15:19.040
look at JP Morgan, like the banks, the reason,

398
00:15:19.040 --> 00:15:21.800
like why do you think they make these white papers?

399
00:15:21.800 --> 00:15:24.480
Why do you think they spin out these incredibly

400
00:15:24.480 --> 00:15:26.640
in-depth reports that they spent millions

401
00:15:26.640 --> 00:15:28.440
of dollars gathering data on?

402
00:15:28.440 --> 00:15:31.360
Because once they do it, if you're an investor

403
00:15:31.360 --> 00:15:33.920
and you're making decisions based on their data,

404
00:15:33.920 --> 00:15:36.720
you assume that they are good.

405
00:15:36.720 --> 00:15:39.240
And it makes you more likely to like and trust them

406
00:15:39.240 --> 00:15:42.000
and ultimately long-term do business with them.

407
00:15:42.000 --> 00:15:44.400
And to respect people that are from their business

408
00:15:44.400 --> 00:15:45.920
who reach out to you, et cetera.

409
00:15:45.920 --> 00:15:49.520
And so it's a self-fulfilling marketing strategy.

410
00:15:49.520 --> 00:15:51.120
And so Harvard invests their stuff,

411
00:15:51.120 --> 00:15:53.200
the Harvard Business Review, they put out books,

412
00:15:53.200 --> 00:15:54.920
they have a massive email list,

413
00:15:54.920 --> 00:15:57.040
like there's all these things that they do

414
00:15:57.040 --> 00:15:59.640
to position themselves as number one.

415
00:16:00.560 --> 00:16:02.040
If you look at the stuff that we're doing,

416
00:16:02.040 --> 00:16:04.000
agquisition.com, it's like there's a free course

417
00:16:04.000 --> 00:16:05.240
on my site that you can take,

418
00:16:05.240 --> 00:16:06.280
you don't have to opt in anywhere.

419
00:16:06.280 --> 00:16:08.080
There's downloads that you can use immediately

420
00:16:08.080 --> 00:16:10.400
that many people take and immediately just sell

421
00:16:10.400 --> 00:16:11.400
to other people.

422
00:16:11.400 --> 00:16:13.320
All right, and I have a course right now

423
00:16:13.320 --> 00:16:14.640
that's coming out on leads.

424
00:16:14.640 --> 00:16:16.200
And you guessed it, it's gonna be free

425
00:16:16.200 --> 00:16:18.080
for the next book, $100 million leads, it comes out.

426
00:16:18.080 --> 00:16:21.520
And the whole goal is it has to be so good

427
00:16:21.520 --> 00:16:25.920
that it becomes the textbook, it becomes the canon,

428
00:16:25.920 --> 00:16:27.760
it becomes the go-to resource

429
00:16:27.760 --> 00:16:30.000
that I had multiple business owners reach out to me

430
00:16:30.000 --> 00:16:32.840
and say, I was gonna write something on this,

431
00:16:32.840 --> 00:16:34.520
but then I saw yours and realized

432
00:16:34.520 --> 00:16:36.640
I was just gonna copy and paste everything you had.

433
00:16:36.640 --> 00:16:38.680
So can I just like send it to my list?

434
00:16:38.680 --> 00:16:40.880
And I was like, sure, of course.

435
00:16:40.880 --> 00:16:43.120
And so that's what you want.

436
00:16:43.120 --> 00:16:47.160
And the thing is is if you're not selling your education

437
00:16:47.160 --> 00:16:48.720
and you're selling the implementation,

438
00:16:48.720 --> 00:16:50.400
you get way more of those opportunities

439
00:16:50.400 --> 00:16:51.880
because people don't see you as a threat.

440
00:16:51.880 --> 00:16:53.280
If you're thinking about thought leadership,

441
00:16:53.280 --> 00:16:55.440
sure, like they're packaging as a white paper

442
00:16:55.440 --> 00:16:58.200
or it's a review or whatever meta analysis,

443
00:16:58.200 --> 00:17:00.040
like, sure, maybe they could use some help

444
00:17:00.040 --> 00:17:01.800
on like making it more palatable,

445
00:17:01.800 --> 00:17:04.040
but you can still take the concept of like,

446
00:17:04.040 --> 00:17:05.440
how can I review all the data

447
00:17:05.440 --> 00:17:07.680
that I exclusively have access to?

448
00:17:07.680 --> 00:17:10.560
All of you, if you have a business, have customers.

449
00:17:10.560 --> 00:17:12.360
Imagine how valuable it would be

450
00:17:12.360 --> 00:17:15.040
to actually publish your success data publicly

451
00:17:15.040 --> 00:17:18.400
and just say, hey, the bottom 20% of students at Harvard

452
00:17:18.400 --> 00:17:19.760
don't shop to class.

453
00:17:19.760 --> 00:17:23.000
Now, you might think, oh, I don't wanna publish my bad stuff.

454
00:17:23.000 --> 00:17:25.640
Transparency always wins long term

455
00:17:25.640 --> 00:17:27.880
because if, like, no one, it's like the M&amp;M thing,

456
00:17:27.880 --> 00:17:29.240
like no one can hold against you

457
00:17:29.240 --> 00:17:31.120
what you put out publicly, right?

458
00:17:31.120 --> 00:17:33.800
And so if you're like, dude, bottom 20% of people

459
00:17:33.800 --> 00:17:35.840
who sign up for my sales thing don't graduate

460
00:17:35.840 --> 00:17:38.400
because they don't shop and they never even make a dial.

461
00:17:38.400 --> 00:17:39.240
Boom.

462
00:17:39.240 --> 00:17:40.720
So on the front end, when you're qualifying people,

463
00:17:40.720 --> 00:17:43.040
like, don't be one of these people, right?

464
00:17:43.040 --> 00:17:44.880
And so then you're always upfront and always legit

465
00:17:44.880 --> 00:17:48.320
and that's what prevents you from being in the waste bucket.

466
00:17:48.320 --> 00:17:51.680
And all the PhDs that go and teach at Harvard

467
00:17:51.680 --> 00:17:55.640
and Stanford and whatever, their main job is content creation.

468
00:17:56.480 --> 00:17:57.600
Think about that.

469
00:17:57.600 --> 00:17:59.760
Their job is to create net new content

470
00:17:59.760 --> 00:18:00.760
that no one's ever made before.

471
00:18:00.760 --> 00:18:02.320
They just call it research.

472
00:18:02.320 --> 00:18:05.000
And so they do a study that lasts three years

473
00:18:05.000 --> 00:18:07.160
or five years and they get funding for their study

474
00:18:07.160 --> 00:18:09.280
and they make truly one of one content.

475
00:18:09.280 --> 00:18:12.520
And the university benefits because everyone then

476
00:18:12.520 --> 00:18:16.000
cites that study and where it says

477
00:18:16.000 --> 00:18:18.240
done at Harvard University by XYZ doctor

478
00:18:18.240 --> 00:18:20.920
so it reinforces their brand and makes them

479
00:18:20.920 --> 00:18:22.440
because of all the backlinks they get to

480
00:18:22.440 --> 00:18:24.400
and all the citations that that study gets

481
00:18:24.400 --> 00:18:26.280
as a more legitimate study.

482
00:18:26.280 --> 00:18:28.080
And so if you think about your content the same way

483
00:18:28.080 --> 00:18:29.720
they think about their research which is

484
00:18:29.720 --> 00:18:34.040
I want as many people to cite my research, my content

485
00:18:34.040 --> 00:18:35.880
then that's how you know you have high quality content.

486
00:18:35.880 --> 00:18:38.160
Guess what, that's also how Google figures out

487
00:18:38.160 --> 00:18:39.480
what content is good or not.

488
00:18:39.480 --> 00:18:41.400
They see how many people share this thing,

489
00:18:41.400 --> 00:18:43.680
how many people link to it because many people

490
00:18:43.680 --> 00:18:44.920
link to it from diverse sources.

491
00:18:44.920 --> 00:18:47.440
It's probably pretty good and as high authority,

492
00:18:47.440 --> 00:18:49.760
high expertise, high depth, et cetera.

493
00:18:49.760 --> 00:18:51.440
And so if you make content like that,

494
00:18:51.440 --> 00:18:53.640
you make it too good to fail.

495
00:18:53.640 --> 00:18:55.880
And fundamentally from the expectation settings

496
00:18:55.880 --> 00:18:58.760
it comes down to the term unsubstantiated claims.

497
00:18:58.760 --> 00:19:01.320
That's fundamentally almost all marketing laws

498
00:19:01.320 --> 00:19:03.920
and FTC compliance, all of that comes down to that one term

499
00:19:03.920 --> 00:19:06.960
which is people make promises that they can't back up.

500
00:19:07.000 --> 00:19:09.800
And so if you have no data, guess what?

501
00:19:09.800 --> 00:19:11.360
You can't make any promises.

502
00:19:11.360 --> 00:19:15.000
So the best thing to do is collect data so that

503
00:19:15.000 --> 00:19:17.120
you can make substantiated claims.

504
00:19:17.120 --> 00:19:19.480
That's the key here and it's not really a claim

505
00:19:19.480 --> 00:19:21.520
because you're just saying this is what happened

506
00:19:21.520 --> 00:19:24.120
caveat past performance isn't a predictor

507
00:19:24.120 --> 00:19:25.560
a future performance.

508
00:19:25.560 --> 00:19:27.960
This is what happened with our last graduating class.

509
00:19:27.960 --> 00:19:29.640
It might not ever happen again,

510
00:19:29.640 --> 00:19:31.280
but you can use that to make your own decision.

511
00:19:31.280 --> 00:19:33.440
It also gets you out of the rat race of the best.

512
00:19:33.440 --> 00:19:36.120
I was having, there was a company that I was looking at

513
00:19:36.120 --> 00:19:37.480
and they were a little bit smaller so we ended up

514
00:19:37.480 --> 00:19:39.640
not wanting to invest in the company,

515
00:19:39.640 --> 00:19:42.240
but she, the owner of the company asked me,

516
00:19:42.240 --> 00:19:43.760
I said, what makes you different

517
00:19:43.760 --> 00:19:44.720
than everybody else in the space?

518
00:19:44.720 --> 00:19:45.840
And she said, well, we're the best.

519
00:19:45.840 --> 00:19:48.040
And I was like, you were smaller than a ton of people

520
00:19:48.040 --> 00:19:50.800
in the space and so objectively I think that's false.

521
00:19:50.800 --> 00:19:53.320
And she looked really defeated and I said,

522
00:19:53.320 --> 00:19:55.480
you wanna know how you can get around that question

523
00:19:55.480 --> 00:19:57.080
because prospects actually ask you that

524
00:19:57.080 --> 00:19:58.480
because she was like, it was one of the big issues

525
00:19:58.480 --> 00:20:01.920
they had coming up and I said, you don't need to be the best.

526
00:20:01.920 --> 00:20:05.000
You just need to show and you just need to demonstrate

527
00:20:05.000 --> 00:20:06.920
a high return on investment.

528
00:20:06.920 --> 00:20:10.200
So that way I don't need to compete against six other people

529
00:20:10.200 --> 00:20:12.720
because it's like saying, don't invest in that fund,

530
00:20:12.720 --> 00:20:13.960
only invest in my fund.

531
00:20:13.960 --> 00:20:15.600
Well, that's silly, invest in both.

532
00:20:15.600 --> 00:20:17.840
You, you might, if you get a good return on both,

533
00:20:17.840 --> 00:20:19.160
get a good return on both.

534
00:20:19.160 --> 00:20:20.680
And so it stops making you competitor

535
00:20:20.680 --> 00:20:22.440
from everyone to be like, I'm the best,

536
00:20:22.440 --> 00:20:24.160
but you can't really objectively prove,

537
00:20:24.160 --> 00:20:26.440
but what you can say is these are the expectations

538
00:20:26.440 --> 00:20:29.720
you can have given the data that I have to support this claim.

539
00:20:29.720 --> 00:20:32.920
And then the prospect can make an informed decision

540
00:20:32.920 --> 00:20:34.520
to buy your thing or not.

541
00:20:34.520 --> 00:20:36.280
And guess what, when they make informed decisions,

542
00:20:36.280 --> 00:20:37.200
they tend to stick with them.

543
00:20:37.200 --> 00:20:39.040
If you're in the waste basket right now,

544
00:20:39.040 --> 00:20:41.080
you're in the bucket of sewage right now

545
00:20:41.080 --> 00:20:43.440
and you can stuff identify and you might get bought hurt by this,

546
00:20:43.440 --> 00:20:44.600
but like, I don't really care.

547
00:20:44.600 --> 00:20:45.880
I'm trying to do this long term for you

548
00:20:45.880 --> 00:20:47.360
rather than short term for you.

549
00:20:47.360 --> 00:20:49.160
I'm trying to be kind rather than nice.

550
00:20:49.160 --> 00:20:51.560
You have to take a big humility pill

551
00:20:51.560 --> 00:20:54.080
because you can either, you can continue to kind of

552
00:20:54.080 --> 00:20:55.960
like go on this on this treadmill

553
00:20:55.960 --> 00:20:58.000
and never really break through that barrier

554
00:20:58.000 --> 00:21:00.560
because there's a reason that most of these businesses cap

555
00:21:00.560 --> 00:21:02.360
like they can't get beyond a certain size.

556
00:21:02.360 --> 00:21:04.720
Whereas legitimate businesses can.

557
00:21:04.720 --> 00:21:07.480
And it's because they consistently overdeliver

558
00:21:07.480 --> 00:21:08.800
and exceed expectations.

559
00:21:08.800 --> 00:21:10.880
This company, when taken to its national end,

560
00:21:10.880 --> 00:21:12.320
will either go out of business

561
00:21:12.320 --> 00:21:14.080
because things will stop converting.

562
00:21:14.080 --> 00:21:15.280
That's what going out of business means

563
00:21:15.280 --> 00:21:16.480
because you have to change your entire offer

564
00:21:16.480 --> 00:21:17.880
just because you have the same employees

565
00:21:17.880 --> 00:21:19.560
doesn't necessarily use the same business, right?

566
00:21:19.560 --> 00:21:21.960
You have to constantly reshuffle and recycle offers

567
00:21:21.960 --> 00:21:23.440
which means that you never actually get

568
00:21:23.440 --> 00:21:25.240
any compounding to work in your favor

569
00:21:25.240 --> 00:21:28.120
which means you constantly have to start back at ground zero

570
00:21:28.120 --> 00:21:30.640
every 24 months with your new big idea

571
00:21:30.680 --> 00:21:33.280
because you've over-promised and under-delivered

572
00:21:33.280 --> 00:21:34.560
to everyone in one marketplace

573
00:21:34.560 --> 00:21:36.720
that you have to switch marketplaces and do it again.

574
00:21:36.720 --> 00:21:37.880
And I want to be really clear,

575
00:21:37.880 --> 00:21:39.160
you can make money doing that.

576
00:21:39.160 --> 00:21:40.520
You just won't make big money.

577
00:21:40.520 --> 00:21:42.320
And for everybody's in Mosination,

578
00:21:42.320 --> 00:21:44.400
my hope for you is that you want to make big money

579
00:21:44.400 --> 00:21:46.560
because that's all we try to do at acquisition.com

580
00:21:46.560 --> 00:21:48.920
is we help companies make this transition.

581
00:21:48.920 --> 00:21:49.840
Obviously, if you're all the way here,

582
00:21:49.840 --> 00:21:51.240
we don't talk to you, but like if you're over here,

583
00:21:51.240 --> 00:21:52.720
we're like, okay, let's add a company's

584
00:21:52.720 --> 00:21:55.320
other elements of legitimacy because here,

585
00:21:55.320 --> 00:21:56.400
hear me out on this.

586
00:21:56.400 --> 00:21:58.800
If you have a company that's doing $10 million in top line

587
00:21:58.800 --> 00:22:00.240
and $3 million in profit

588
00:22:00.240 --> 00:22:01.080
and there's two companies.

589
00:22:01.080 --> 00:22:03.040
One is kind of in this scam bucket

590
00:22:03.040 --> 00:22:05.240
and the other one's in this very legitimate Harvard bucket.

591
00:22:05.240 --> 00:22:07.440
This thing might be worth $30 million.

592
00:22:07.440 --> 00:22:10.880
This thing isn't worth a $5 bill.

593
00:22:10.880 --> 00:22:14.840
And so you can make yourself $30 million wealthier

594
00:22:14.840 --> 00:22:16.960
by adding these elements of legitimacy.

595
00:22:16.960 --> 00:22:19.160
And if it takes you a year or 24 months

596
00:22:19.160 --> 00:22:22.360
in order to go through those steps, it's worth it

597
00:22:22.360 --> 00:22:25.040
because you got $30 million wealthier

598
00:22:25.040 --> 00:22:28.480
in that 24 month period tax-free.

599
00:22:28.520 --> 00:22:30.920
So this is where you have to expand your time horizon

600
00:22:30.920 --> 00:22:32.840
and say, like, do I want to be really wealthy

601
00:22:32.840 --> 00:22:34.360
or do I just want to flex on Instagram?

602
00:22:34.360 --> 00:22:36.800
And that's a real question, you know what I mean?

603
00:22:36.800 --> 00:22:38.440
And like some of you guys just want to flex on Instagram

604
00:22:38.440 --> 00:22:40.240
which is fine, then like go do that.

605
00:22:40.240 --> 00:22:41.920
But like this is, like I make my shit

606
00:22:41.920 --> 00:22:43.880
for the people who want to go big.

607
00:22:43.880 --> 00:22:46.160
And like to go big, you have to be legit.

608
00:22:46.160 --> 00:22:47.240
And I'll give you the little math

609
00:22:47.240 --> 00:22:49.920
and maybe my team will cut this out because it's a little deep.

610
00:22:49.920 --> 00:22:52.960
But what happens is when you go into a marketplace,

611
00:22:52.960 --> 00:22:55.560
it only becomes more expensive to acquire new customers

612
00:22:55.560 --> 00:22:57.720
because in the beginning you have your warmest audience,

613
00:22:57.720 --> 00:22:59.800
right, the people who know you, like you trust you, whatever.

614
00:22:59.800 --> 00:23:02.280
And then you expand one circle outside of that.

615
00:23:02.280 --> 00:23:04.200
And what happens is there's two forces

616
00:23:04.200 --> 00:23:05.680
that compound against you.

617
00:23:05.680 --> 00:23:07.800
One is that it often costs more

618
00:23:07.800 --> 00:23:09.640
to reach those colder audiences.

619
00:23:09.640 --> 00:23:12.800
Two, the percentage of people in that cold audience

620
00:23:12.800 --> 00:23:14.600
who respond and buy your thing is less

621
00:23:14.600 --> 00:23:15.920
because they're less of a fit.

622
00:23:15.920 --> 00:23:18.680
If I'm selling dog food and I only target people up petco,

623
00:23:18.680 --> 00:23:19.680
I'm probably gonna have more people buy

624
00:23:19.680 --> 00:23:21.680
than if I just target the United States, right?

625
00:23:21.680 --> 00:23:23.200
It's just more people are a fit.

626
00:23:23.200 --> 00:23:25.400
And here's the third really insidious one

627
00:23:25.400 --> 00:23:26.400
that works against you.

628
00:23:26.440 --> 00:23:30.000
Is that advertising costs only go one way up.

629
00:23:30.000 --> 00:23:31.280
If you look at Facebook ads,

630
00:23:31.280 --> 00:23:34.400
cost per impression for 2014, 2015, 2016,

631
00:23:34.400 --> 00:23:35.960
it's just a straight line going up.

632
00:23:35.960 --> 00:23:38.960
And so you've got, you're going to colder, colder audiences

633
00:23:38.960 --> 00:23:40.600
that convert less and less and less

634
00:23:40.600 --> 00:23:43.320
and the net cost of advertising only goes up.

635
00:23:43.320 --> 00:23:46.240
So then how do you scale a business over the long term

636
00:23:46.240 --> 00:23:48.280
if you have three forces working against you?

637
00:23:48.280 --> 00:23:49.520
You have to have the people

638
00:23:49.520 --> 00:23:52.200
who come into your business send you other people.

639
00:23:52.200 --> 00:23:55.920
It's a non-linear thing that can compound in your favor.

640
00:23:55.920 --> 00:23:59.000
And so for example, if your cost to acquire a customer

641
00:23:59.000 --> 00:24:02.960
has gone up faster than the cost increase

642
00:24:02.960 --> 00:24:05.600
on cost of impressions on whatever advertising platform

643
00:24:05.600 --> 00:24:09.240
you have negative word of mouth working against you.

644
00:24:09.240 --> 00:24:11.200
People who otherwise would have bought

645
00:24:11.200 --> 00:24:14.640
who didn't know you at all have been convinced not to buy

646
00:24:14.640 --> 00:24:17.040
because someone did buy and said they're a scam.

647
00:24:17.040 --> 00:24:19.600
And so the only way to really scale long term

648
00:24:19.600 --> 00:24:22.720
is to have net goodwill from your customer base

649
00:24:22.720 --> 00:24:24.000
that gets you more referrals

650
00:24:24.040 --> 00:24:25.920
so that when you go to that coldest market

651
00:24:25.920 --> 00:24:26.760
that costs you the most,

652
00:24:26.760 --> 00:24:28.120
that conversely amount of people,

653
00:24:28.120 --> 00:24:31.120
that one guy brings you five and never leaves.

654
00:24:31.120 --> 00:24:34.400
And that's how you can continue to market and expand over time.

655
00:24:34.400 --> 00:24:35.600
But if you don't do that,

656
00:24:35.600 --> 00:24:38.600
you constantly have to reinvent yourself every 24 months

657
00:24:38.600 --> 00:24:40.440
and remark it to that little warm audience

658
00:24:40.440 --> 00:24:42.440
who knows who you are and you sell a new widget.

659
00:24:42.440 --> 00:24:43.640
It's a tough life.

660
00:24:43.640 --> 00:24:45.680
And so the only things that get really big

661
00:24:45.680 --> 00:24:47.400
are things that grow unto themselves.

662
00:24:47.400 --> 00:24:50.560
They compound and compounding takes time.

663
00:24:50.560 --> 00:24:52.120
And the strategy is outlined

664
00:24:52.120 --> 00:24:54.840
is the longest term play of making a legitimate education

665
00:24:54.840 --> 00:24:56.200
business into something that's valuable

666
00:24:56.200 --> 00:24:57.480
and actually helps people.
