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Good morning everyone and welcome to the Jim Secrets podcast. My name is Alex and what we are going to be talking today

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about is

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Is the secret firing script and so I know this is one is in a sexy one

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But it's one of those tough level ones that a lot of times you have to do

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We've been talking about training sessions recently and managing a team etc. I'm giving you tactics that will help you improve your sessions and make you more money

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Sometimes some people are just beyond coaching or maybe they just

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They're not beyond coaching, but they're beyond the level of effort that you want to invest into them to grow them to the to the team member that they should be and so

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a lot of people really hate hard conversations and

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It's a lot of times because we don't have the formula for how we can approach them and

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After having managed a lot of trainers in my day

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Good bad ugly etc. I've dealt with a lot of things

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Trainers, you know stealing product. They're stealing cash

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You know sleeping with clients showing a blade, you know showing a blade or no no no show no no call no showing for the 5 a.m. Session like I get it

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We've all been there, okay

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And I've dealt with all of them and the way that

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This is this is my incredibly simple firing script and it works amazingly well

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So first from an HR standpoint you have to make sure that if you ever do have grievances with an employee

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You need to have them noted and documented and you both sign off on them so that there's a clear understanding and you should do that

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Anyways, just because like if you don't like something your trainers doing you need to articulate that to that right

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It doesn't need to be a trainer could be a you know admin or whatever right same thing

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But it has to be articulated so the thing now, right? That's just being a fair human being all right, but

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If you have done that if provided you have had that and

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You know they've had one of two or three strikes or whatever it is right what you say to them is this

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Hey, so and so employee

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So they they just sat down if you you have a quick small talk and for me

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I'm usually really really direct with this. I'm like hey, I'm not I'm not wanting to make I usually say like I'm not

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Want to make a lot of small talk

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But here's the deal you know

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You know employee XYZ that we're trying to and then project a big mission

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We're trying to help hundreds of families take back control of their health

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And we're trying to make it as easy as we possible for them to take this little thought and efforts of the highest likelihood of success

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Right, and they're going to say yes, I understand that

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You recently did this because you're positioning the decision in for the health of the businesses a whole and you're reminding them what you guys are there to do

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Just to serve your customers all right, so you say that hey, you know that we're doing that right and we'll say yes like awesome

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So you also know that within the last

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X time six months six weeks whatever along they've been working for you

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You've had this happen this happened in this happened. Okay bad thing one bad thing two bad thing three you didn't show up for a session two months ago with no

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Called no showed

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And we had we had several customers complain about you being on your cell phone during the session and then it happened again this week

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Now my question is do you understand why that's a big deal? You understand why that's a problem, okay?

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So we cast the big vision, all right, and then you say

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Hey, you know that we're trying to do that they acknowledge say so you know you did bad thing one two three and you understand

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Why that's a problem and they're gonna say one of two things either they will say yes

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I understand why that's a problem and then you say awesome then you can understand why I can no longer have you working for us

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With these issues that have persisted all right, so if they understand why it's a problem then they understand the decision

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For you to have to let them go right very smooth

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Option two, they say they don't understand why it's a big deal. They try and defend their position

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And you say employee one two three

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It's for the reason that you don't understand why this is a big deal that I have to let you go and so

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It's this is the simplest

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Most efficient script that I've ever had and it's one of those things that probably some of you guys have someone in your business right now that you know is a cancer

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That is never engaged that doesn't buy into the culture that drags the other trainers down that talk negatively about your clients

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Talks negatively about you maybe even behind your back

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And if you have one of those people they are cancer and

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Oxcharfin

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Amazing man. We worked together in scaling gym launch

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Had a huge amazing company for real estate units during the bankruptcy crisis and when the bottom fell out to help them basically

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Help customers and also help them with their own businesses

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It's a great companies never explode from the outside in the inflow from the inside out and so it's usually that there's a cancer a person who's not bought into the vision who's doesn't by you

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And it doesn't really care about your customers at all and it's those types of people that you need to prune out of your of your

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your garden and

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Get rid of them as fast as seemingly possible and do not worry

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About the like anybody who loved that one guy is usually a terrible customer as well

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So let them go do not worry about it. I promise you that your business will grow because if you wake up

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multiple mornings a week thinking about one of your trainers or having to deal with an issue that stems from one person that person is taking away too much attention

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In your life and your business and you'd be best served by going and finding another one

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So without further ado

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Hope that was useful for you the world's best firing script of all time in my opinion just a quick recap

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Sit them down cast division for the company get the agreement

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Then cite bad thing one two three that they did

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Ask them if they understand why it's a problem. They say they say yes, that they understand this problem

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Then you say awesome. They understand why I have to let you go if they say no

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I don't understand why it's a problem

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Then you say the fact that you don't understand why it's a problem is why I have to let you go

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So when we need to weigh fire fire situation and it makes that conversation really structured very easy to get through all right

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So hope that was useful for you if you'd like to get your gym from zero full capacity in 30 days using your gym launch system

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All you have to do is go to gym launch secrets dot com for slash quiz

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And you can check out for free case studies for how we've done this for a bunch of gyms

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And obviously we have hundreds of other ones, but those ones are you know detailed and fluffed out with all the

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All the pretty pictures on that kind of desk so

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have an amazing day and

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prune your tree prune your garden be the village of vigilant vigilant. Yeah, be diligent

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vigilant about it and I will get you on the side