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Business is not hard in that it is not complicated.

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It is hard because people cannot stay focused on the same thing for a long period of time.

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It's also because once people make a certain amount of money, if they only did it for the income,

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they're trying to find the next thing they're going to make a more income rather than the mission of the business.

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The wealthiest people in the world see business as a game.

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This podcast, the game, is my attempt at documenting the lessons I've learned on my way to building acquisition.com into a billion dollar portfolio.

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My hope is that you use the lessons to grow your business and maybe someday soon partner with us to get to a hundred million dollars from beyond.

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I hope you share and enjoy.

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Growing businesses is hard because it's different than people expected to be.

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And I continue to get more nuance and more detailed in my understanding of growing businesses, the more businesses I've grown.

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And the more I'm doing this, the singularity of focus is so important.

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My team knows that we get presented opportunities every single day that could distract us.

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And the thing is the bigger you get, the bigger the opportunities that get presented to you.

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So the harder it is to say no.

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And so I want to tell a quick story about the woman in the red dress that I'm going to relate to business.

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So in the Matrix, one of my favorite movies, there's the woman in the red dress.

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And so it's one of the training programs that Morpheus takes Neo on, the main character, to teach him one simple lesson.

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And so they're walking through a crowd, it's normal, New York, lots of people, everyone looks different.

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And then there's this woman in this red dress walking towards, and she's like, stands out from the crowd.

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And Neo's head turns, and Morpheus is still talking to him, trying to teach him a lesson.

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Right? And then he looks back at Morpheus, he's like, were you listening?

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He was like, what? He's like, were you looking at the one in the red dress?

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And he says, look again.

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He looks back at the woman, and it's Agent Smith pointing a gun to his head.

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And the thing is, is I see distractions and new opportunities shining object as the woman in the red dress.

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And at every level of business, the woman in the red dress becomes more and more attractive.

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Right? Because at first you have to say no to a thousand opportunities, then 10,000, then a hundred thousand.

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And you have to learn how to see no again at every level.

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Because I thought the ones I learned how to see no to the one in the red dress, I'd be done forever.

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But that's not true. She comes back hotter, you know, whatever, whatever ways you want to like,

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with makeup and who now your plastic surgery, you know, and every level she just gets hotter and hotter and hotter.

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Because you get better and better and better.

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And so the quality of the red woman in the red dress that you can attract is higher,

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the higher up in the game you go.

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And so when I look at the businesses that we have, I used to think that like,

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innovation was everything. And I think innovation is important to very, very small degree.

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But the vast majority of the business success is actually doing all the stuff that you know you

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should be doing, but you aren't. So a friend of mine has a wife who's really popular.

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He runs all their businesses and they have literally 60 businesses. He has an excel sheet to keep track

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of all the businesses he has. And I think they make about total between everything,

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maybe eight figures a year, maybe in that might. And to some of you were like, oh, that's amazing,

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but hear me out. So we're having this long conversation. And I just said, you know,

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if there were a magic wand and you could snap your fingers and eliminate all businesses,

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but one, how easy do you think you'd be to grow that business? He was like, oh my god,

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it'd be so easy to grow that to like 30 or 50 million. I was like, then why don't you do that?

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And he said that that question has messed with him for an entire year. And he has since that

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conversation shut down business after business after business after business so that he could

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focus on the one that he thought was the biggest opportunity because Mark Zuckerberg didn't have

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side hustles, right? If you do one thing and you do it right and you do it all the way,

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you can get as big as you want. You can have a long, long, long business that cover the entire

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United States. You could do that. You could have a cosmetics business that covers the entire

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United States. You could have whatever type of business you want that covers everyone. You could

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do it if you waited for long enough for your time and didn't get distracted. It's one of my

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favorite quotes is by Neil Strauss. He said success comes down to doing the obvious thing for an

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uncommonly long period of time without convincing yourself you're smarter than you are.

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And it's one of my favorite quotes about business because it's the details that pay the dividends.

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It's the depth and the nuance of understanding how to do something. And so for example right now,

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like there's obviously lots of opportunities that we have. But the thing is that I still don't

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feel like we're doing the basics, right? Like if we're not on every platform,

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why are we thinking about starting a new business? If we're not hardcore email marketing

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regularly and providing value, why are we going to start another business? If we're not even

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building the SEO out on our site, why are we doing something else? If we haven't completely built

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out the sales training for our sales team to keep their execution high, why are we thinking about

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doing other other things? And so so many entrepreneurs that I see who are talking about how they want

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to grow their business and do this next new thing or this exciting add-on aren't even doing the

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basics. And the thing, and I've said this before, but being advanced means that you never don't do

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the basics. And if you're like, well, Alex, that's going to take so much time for me to do each of

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those things. Welcome to building a big business because big businesses do the same things little

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businesses do, but they do them better and they fill the holes in the bucket. And so if you were to

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think about a business as a bucket and you've got water pouring in the top, which is the traffic

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or the eyeballs or whatever, and then the bucket is what you're keeping, right? So the first thing that

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you're going to do, right? If you want to grow the amount of water you have in the bucket is you

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don't have multiple buckets, right? What you're going to do is probably fix the holes in the bucket you

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got, right? Number one, fix the bucket. Number two, once you fix the bucket, increase the flow to

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the bucket. Once you've done that and you've completely maximized that, then you add new flows.

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But most people have never done that. And so the moniker that I remember about this is better,

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more new. And so whenever I'm thinking about our business or our businesses in the portfolio,

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I think have we maxed out better yet? If we have not maxed better yet, there's no point in incurring

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the risk of more or new because more is riskier than better. Better is the lowest risk opportunity

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that everyone has. Do what you're currently doing, do it better, right? Follow it faster,

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follow up more, make better copy, make better creative, optimize your site, hire better people,

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train them better, have better management systems, better incentive systems. But Alex,

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that sounds so boring. Welcome to growing big shit. How you do it? You literally feel all the holes

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in the bucket that you know you should be doing but aren't. And so right now, hear me out. If you

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were to make a list of the top 25 things that you could do in your business that you are not doing,

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right? The obvious things that you know would make you more money. If I emailed more out of

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being more, if I did more research out of being more money, if I, if I made more content,

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I make more money, right? If I trained my sales team more, if I did more call reviews,

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I make more money. If I reorganized our customer onboarding process, if I created a better cadence

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or training for our customer support team or customer success team, we'd make more money. Put

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out every single one of the obvious bullets that you have that you know will grow your business.

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Instead of doing the new thing, do those first. And once you finish that list,

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what you will see happen. And this is why it's spiritually difficult as an entrepreneur,

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because we like to do new shit. It's why we started the business to begin with. We stopped

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doing the old thing. We started the new thing and we got reinforced in that behavior. And so we

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learned the wrong lesson. We learned that when we start new things, good things happen. And so we

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think we should start new things. But this is where it's difficult and we have to learn at each

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level is that you started the new thing and you got rewarded. But now if you start another thing,

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you will get punished. And some people never unlearn that first lesson. And so you have to switch

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from new to better. Because the innovation already happened when you got the product market fit.

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As soon as people started buying the thing you're selling, that's when the new needs to end.

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For a while, because now you just need to do better and more. So you fill the holes in the bucket

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with all the better and then you do more. Then you go from one piece of content a day to five pieces

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of content a day. From one sales guy to five sales guys. From one video editor to five video

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editors. From one, I mean, I can keep going with this. You get the idea. It's about doing more

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once you fix the first one and make it better. Hey guys, real quick. If you're new to the podcast,

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I have a book on Amazon called 100 million dollar offers that over 8,000 five star reviews

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and it has almost a perfect score. You can get it for 99 cents on Kindle. The reason I bring it up

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is that I put over a thousand hours into writing that book and it's my biggest gift for our

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community. So it's my very shameless way of trying to get you to like me more and ultimately make

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more dollars to that later on in your business career. I can finish the part with you. So that's my

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gift. Go check it out. Amazon and back to the show. Businesses will grow by default and they will

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beat their competition if they do everything their competition does, but better. Because what happens

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is most entrepreneurs will divert resources from their core thing. So think about the two paths.

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You've got boring entrepreneur number one who finally finds product market people like the stuff

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that they're selling. And then they say, I'm not going to do anything new for the next five years.

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All I'm going to do is do this better and do more of it. So I'm going to do. And then you think

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about the other guy who says, Oh, we got some product market fantastic. Now I'm going to sell

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something else and I get to get my rocks off, get my jollies off over here, thinking about all this

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new stuff, all this new marketing, all this new product. Well, the other business starts to wither

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away a little bit because atrophy starts happening because the things that were there when you're

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overseeing it aren't happening anymore anyways. And not only that, it's never improving. And cost

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of media goes up, cost of talent goes up and the business is literally getting worse relative

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to the market over time if you're not improving it. And so you got these two entrepreneurs and this

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guy is diverting resources that would have been allocated back to the same bucket to fill the holes.

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As instead taking some of that and trying to build another bucket over here, trying to build

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another bucket over here. And meanwhile, the holes are getting bigger in the first bucket because

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it's getting worse and worse and worse. And so then they find themselves with five buckets

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that are all tons of holes in them. They don't have the bandwidth to actually go to the one bucket

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and fix it. And that's when I asked the magic one question. So right now if you have multiple things

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going on, how easy would it be to grow your business if I could wave a magic wand, snap my fingers

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and everything ended except for one. Pretty easy, right? So why not stack the chips in your favor?

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The thing that makes it hard is the discipline you have to have, not the concept, right? And so

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one of the things I like saying is that strategy is easy, execution is hard, right? It's the execution

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risk that is the much bigger risk for most businesses. Like conceptually, if you deliver dry cleaning

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that is always clean, always, right? And always on time, you'll have an exceptional business.

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Like think about that from like the strategy isn't complicated. It's the execution is where

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everyone fails. But this is the thing is that the strategy is the new and exciting thing.

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And so people allocate tons of attention, tons of time to new strategies, new ideas, new everything

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rather than making the obvious truth of if I deliver everyone they're closed on time and they

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are always perfectly clean, this business will work. And so one of the things that we do when we're

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growing the business after understanding better, more new when we think about anything that we're

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growing is what do the need to believe? What do we need to believe for this to grow? We need to

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believe that people will always want things fast. Do is that something I want to bet on? Yes.

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People always want a good product so that we clean their clothes perfectly every time. Well,

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do I believe that that's something that people will want in the future as much as they want to

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date or more? Yes. People will always want good service. Do I believe that that's when people

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are on the future or in the day? Yes. And so one of the beautiful things is that we enter

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remarkably, something is boring is dry cleaner, boring is lawn care, boring is whatever, is that

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oftentimes you're actually not competing. It's the smartest people in the world because smartest

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people in the world are on Silicon Valley. I'll try to make the next platform. But there's tons of

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other businesses that you can absolutely demolish who are making lots of money just by doing the

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basics well. And what makes them basics is how hard they are to understand. But what makes you

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advance is how well you execute them. That's the thing. Like it's not hard to conceptualize that you

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take 10 guys and each guy makes 200 calls a day. It's 2000 calls a day. It's not hard to conceptualize

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that. But it's how well did you train them? How well did you recruit them? What is their incentive

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structure? Do you listen to calls on a regular basis? Is there a leader board? Because you're thinking

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yourself when you have that big list of, ah, we need to do competition for the sales thing. Ah,

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I need to get that leader board set up. Oh, yeah, I need to be doing more call reviews. That is

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the stuff that grows the business. It's not the big idea. As long as the need to believe makes

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sense, then the foundational tenants of the business and unless you're in high tech and you're

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trying to create something that the market doesn't know at once yet, which is basically what big tech

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bets are, is that you're creating something that the market doesn't even know at once, right? But

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I'm telling you, I've never made money in that. I've made money going to things that I know the

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market wants and doing it better. People always want leads. Promise you. You know how to get leads?

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You know how to get it better? You will make tons of money. People always need a place to live. You

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have better buildings that are cleaner and things run right and you treat your residents well,

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you will have successful buildings. If you have lawn care where everyone communicates well and is,

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you know, cost effective and the grass always looks great and the hedges are clean lines and you do

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it at the cadence that's perfect for most people, you will have a good business. And the thing is,

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you might be competing as people who don't even think that way. And so you can absolutely take

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their lunch money. But you have to not get fancy, right? And so I'll end with a little story that

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was a huge meaningful story to me. So when I was going through the sale process for two of our

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companies, the bankers introduced me to a couple of other CEOs that they had done deals with because

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I was like, I wanted to know what it was like afterwards, things like that. I thought we can

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just connect with these guys. So I talked to one of them and the conversation changed my life.

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I was telling about what, you know, the dreams I wanted to do and all the stuff, etc. And he was

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a mercenary CEO. So he was a third time CEO that private equity buyer company placed him in,

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he'd grow it, and then they'd sell it. And he had done that three times already. So super

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seasoned guy. He was a long island guy, really thick accent. And he's like, you know, back out

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football. I was like, yeah, it's like, everybody wants the super fancy trick plays. You know, it's like,

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okay, hike and then I, you know, fix to the left and then we go right and then it's actually going

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to be a reverse, you know, whatever. And then we toss it and then what do you know happens? He catches

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it and then fumbles it and the other team takes it down for touchdown. He's like, no, we're doing

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simple backyard football. He's like, too fat guys in the middle run to the right. Consistent

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in the audience. He's like, don't be cute. And he said that. And it really changed the way I saw

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a business. He's like, you don't need to have any fancy play to be successful. You just have to

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be willing to get the consistent yardage. And when you do consistent yardage on a thesis that

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makes sense. People want clean clothes. People want them fast. People want good service. And if

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you execute on that for 10 years and you fill every hole in the bucket, your business grows by

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default because your competitors won't do that. Business is not hard in that it is not complicated.

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It is hard because people cannot stay focused on the same thing for a long period of time.

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It's also because once people make a certain amount of money, if they only did it for the income,

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they're trying to find the next thing they're going to make a more income rather than the

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mission of the business. Because if you believe in the mission of the business, you will be willing

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to do it for an extraordinary long period of time. And I can tell you right now from all the friends

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that I have that make shit loads of money, they've all been doing the same thing for a long period of

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time. So as much as the world wants to tell you, you should have 17 majors in college and you should

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taste everything. And I think there's value to that. It will not fight against the reality that

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Ben Francis started Gymshark when he was whatever, 17 and now he's 28 or 29, he's got a billion

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dollar thing. So could he have tasted more stuff? Sure, he'd tasted from like 14 to 17, right? But

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then when he started that, he's been doing it for 10 or 11 years now and now he's a billion dollar

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thing. And so the work needs doing and you just need to decide when you want to start the compound

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and clock in your favor, which means how long can I commit to this thing? And so I would say once

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you've had a little bit of your entrepreneurial licks as fast as you can to learn those lessons,

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you have to think what need to believe is there that I do not think will change over an extended

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time horizon and then serve that. And then every day all you do is you look at how to do better

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and how to do more of it, how to do it better, how to do more of it. And it's going to kill you inside

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because you like doing new shit. And that's what was positive when you're enforced your entire

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life as an entrepreneur in the beginning. And then you have to unlearn that lesson because that's

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what it takes to get big is you do the same thing and you just do it that much better than everyone

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else. And that takes time. And that's why big businesses take time. It is arrogant to believe

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that you were going to outcompete other people who were fully focused on one thing when you were

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split on five. And the thing is plenty of people arrogant. So many of you will still do this,

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but you'll also still be poor. So whatever. Some dude is he's got a long care business and all he

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does is longer. All day, every day, it's all he does is moulons and built this business because he

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want he believes that everybody deserves an amazing long because he's got a story of when he's a

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kid and that was the only thing that his parents could do was cut the lawn to even though they

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were poor, it was like something that gave them status in neighborhood. And he can remember his

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dad crying because you could somebody give him a compliment on and he hadn't gotten a compliment forever.

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Whatever that reason is, he's driven to make that company, right? And he got the other guy who's

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like, Oh, yeah, I'm doing dropshipping and I'm doing some long care stuff and I'm doing some

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consulting gigs on the side for marketing. And I'm, you know, I'm doing, you know, NFTs, whatever,

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right? And he's got all these things going on. Who is going to win at long care? It's obvious.

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And yet we still live like this other guy. And so my hope is that you recognize that if that's you,

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stop. And I'm only saying this from place of luck because I had nine businesses before Jim

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launched took off. And before you think, Oh, well, what I'm going to do because I hear this all

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the time, I'm going to do them all and see which one takes off. None of them will take off because

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any of them could take off. If you just focus on one of them, it's conflating sequence.

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It's saying, I think that because what it is is it's thinking that the outside market is somehow

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going to make you successful. Like you're going to pick the right bet, right? When you can force

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any of them to be successful, right? Providing not selling newspapers, right? Like as long as you have

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something that's not obviously a stupid idea, right? And you have normal businesses that you're

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trying to build and acquaintance of my from high school, we haven't like stayed in touch, but you

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saw the stuff that we, you know, the success we had and he said, Hey, can we talk sometime? So I

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got on the phone with them and he said, Hey, I've got a roofing business. You know, it's awesome.

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I said, Oh, that's great. And he said, Oh, yeah, we also do real estate flipping. And I was like,

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all right, he's like, Oh, and we also do general contracting. And I was like, okay, he's like,

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oh, we do window stuff too. That's actually class and windows. We do that stuff too. Because it's like,

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you want to be vertically integrated for real estate. I was like, did you do like four million bucks a year?

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Like, you're not vertically integrated. You're just distracted.

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Right. It's like, if you look at the biggest roofing companies in the world, they're billion dollar

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companies, billion multi billion dollar companies. The richest woman in the US is built off of roofing

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business. So like, you can do one thing to scale and make all the money you want and you will only

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get there with the scale from the details from the depth, right? That's how you get these compounding

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returns from doing the same thing over and over again because you get better, better, better,

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right? Whereas the other guy who's got four things, he's never going to get good at any of them.

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He's just going to be barely good enough and he's going to make barely good enough money,

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right? And so if you're not making money in any of the things, it's because you don't understand

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any of them all enough because if you can see anybody in your industry who's doing the thing that

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you're doing and making 100 times more money than you, it's because they know it better than you.

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So how quickly you're going to pay down the ignorance. You're going to try and divide it by four.

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You're going to try and pay down the ignorance that of one of them as fast as you can so you can start

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out the compounding. It's that's one of the big mistakes.
