WEBVTT

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If you look back a year from now,

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the only things that will have really moved the business

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forward is the deep, non-urgent,

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but incredibly important work.

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And so, you just never want to sack,

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and I'm just telling you,

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the amount of times that having somebody come

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butt into my life has really been a positive,

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just gets smaller and smaller over time.

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Welcome to the game where we talk about how to get more customers,

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how to make more customers,

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how to keep them longer,

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and the many failures and lessons we have learned along the way.

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I hope you enjoy and subscribe.

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Today's theme is around goal setting,

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so let's rock and roll.

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In the first Rex podcast I've done in a very long time,

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creating the conditions of success,

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and I think this is going to be really, really tangible

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for many of you entrepreneurs, business owners,

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is how you manage your time and your attention,

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and the specific tactics,

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first off, explaining conceptually,

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and then underneath of the specific tactics

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that you can use, or at least that I have used,

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that have worked really well for me.

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And so, if this rings for you and rings true for you,

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share this with your employees or share this with your team,

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because it may help them understand

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how to work with you better.

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But I wanted to talk about something that

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considers you to be this repeated theme

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that I've seen from business owners,

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actually at all levels,

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and it will end up blocking you at some point in your career

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until you get unstuck from it.

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And so, some people that blocks them at 10,000 a month,

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some it's 100,000 a month, sometimes it's a million a month,

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but once you hit this wall, you can't get through it.

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And so, I think for somebody who's listening

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or maybe many of you, this may be like the missing link.

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And so, what I want to talk about,

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if I were to put a theme for this,

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is something that I'll call conditions for success.

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And there's this quote from BF Skinner

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that I just recently made a post about that,

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is always just like really stuck with me,

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which is, you can lead a horse to water,

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but you can't make a drink.

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But that's not true, right?

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Because if you salt the horse's mouth, you dehydrate it,

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you leave it out in the sun,

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and then you put a bucket of water right next to the mouth,

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you can veritably guarantee that it will drink.

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And so, that's a paraphrasing from BF Skinner.

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And said in a completely different line,

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if you hang out at a barbershop long enough,

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you're gonna get your haircut, right?

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And in AA, they say, hey, don't go where it's slippery, right?

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If it's if you go to the bar long enough,

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you're gonna start drinking.

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And so, I think we can take this concept,

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and apply it to the behaviors that we want.

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And so, Jerry Seinfeld, for example,

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was known for his creative process,

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was he would lock himself in a room

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with only a pen and paper,

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and he didn't have to do anything,

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but he only could write jokes.

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So, it was either write jokes or be bored.

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And so, some days he was just sit there

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for 30 minutes doing nothing,

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because he had no other distractions,

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and then he drank the water, right?

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Because he had basically salted his mouth,

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dehydrated himself from any external activities,

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and made the one thing that he actually wanted himself to do,

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the inevitable only action that he could do as a result.

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And I think that entrepreneurship

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is inherently a very distracting thing, right?

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It detracts people who are a little bit ADD anyways,

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and then it is arguably one of the most ADD professions

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you can possibly have, right?

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Because you've got, you know, customer support emails,

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you've got marketing stuff you have to do,

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you've got leads you have to follow up with,

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you've got sales consults, you've got employee issues,

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and you've got Slack,

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notifying you every single day,

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and then you're like, how did that post do,

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or whatever it is, right?

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So you've got all these different things that are coming in,

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and at the same time, you're like,

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how do I move the few things that matter forward?

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And so what I want to do is give you a handful of things

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that have worked for me,

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and the big, the teal that you're on this

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is that if you feel really burnt out

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and you feel like you don't have the willpower,

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the discipline, or whatever,

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whatever the, you know, famous, you know,

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good word is for this, that this will kind of help you.

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Willpower from all the stuff that I've seen

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is a finite resource, meaning there's things

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called decision fatigue.

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Like by the end of the day, you feel cooked,

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you're like completely cached, you're like, man,

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let's save that for tomorrow morning,

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that big decision or whatever, right?

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So you have this juice in your head,

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you have to manage how you're gonna spend it, right?

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And the thing is, is that in my opinion,

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the brain doesn't differentiate between,

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what am I gonna wear, what am I gonna eat for lunch,

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versus which post I'm gonna make,

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or what edit do I want, or what topic do I wanna talk about?

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And obviously one of those things

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is higher ROI than the other.

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And so the idea is, it's absolutely great

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to have willpower and discipline.

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Like I'm never gonna say that that's not a good idea.

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I think that's a great idea.

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But you wanna save it for the times

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where you have a condition you cannot control.

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And so the idea is that we have conditions every day

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that enter, we have new variables that enter

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and then you're like shoot, I gotta adjust, right?

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And that's when you use up that valuable resource,

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use up that brain juice to make an accurate or good decision.

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But the thing is, is that 90% of the conditions

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that we're exposed to in our lives

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are conditions that we've seen before.

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And so I always was amazed by salespeople

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who would go on a hot streak during one kind of condition

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and then not try to recreate that condition.

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And so I think in a lot of ways,

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the things that have helped me move forward,

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this is just what work for me, do whatever you want.

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Move faster is I look back at periods of time

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where I had exceptionally high output

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for desired behavior.

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So if it's like, man, I made really good content

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during this period of time.

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Rather than think like, oh, I just need to try harder

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at making content, I like to look at all the other things

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that were around that time period.

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So it's like, okay, well, what did my day look like?

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What was my schedule look like?

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What was I wearing?

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What time of day was I doing it?

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Were there people around me that helped me

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create better content?

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Were there conversations that are having

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on a regular basis that have stopped?

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And so I like to look at what are the conditions

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that have changed?

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And as a total side note for business owners,

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if you had a period of time in the business

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where sales were good or marketing was good

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or customer success was good,

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you can take the same concept to think,

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were the conditions, rather than trying to just grind

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on the team and say, hey, try harder,

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we did better last month, like, what's wrong with you?

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I find it more useful and easier to create sustained success

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and sustained output at a higher level by simply saying,

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let's ignore willpower altogether

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and try and control for every other variable

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and make it so that we are the horse

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and we can salt our mouths and we can dehydrate ourselves

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and the only thing we want ourselves to do

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is drink the water.

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And so the thing is that this, I think, can apply to,

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fitness, it can apply to relationships,

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it can apply to obviously business,

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which is the context that I talk about.

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But thinking through conditions first rather

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than willpower first has been incredibly helpful for me.

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And so I think if you were to look at your environment

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and look retroactively first,

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what was the times I was making the most money?

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Or were the best months where I did for this particular thing

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because I'll bet that if you look backwards every month

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in the past, you were not maxed out on everything, right?

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Like you had some months of your sales went well

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or customer success went well or content was good

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or whatever, right?

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And think, okay, what I want to do

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is if I want to improve marketing,

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I want to look back at the time where marketing was best

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and I want to look for all the conditions that are around that.

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So I'm going to give you an example.

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So the best content that I've looked at,

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so I've just, I've been doing a deep dive on media

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because I'm looking at the next 24 months

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and thinking like, what are we going to do?

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At acquisition.com to continue to reach more people,

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help them make real business education accessible

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for everyone.

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And one of the things that I found that worked better for me

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is when I have a live audience.

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I tend to do better knowing that people are actually

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listening and watching in real time.

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Now some people are reversed from that.

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They're like, I hate that.

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I actually really like a more pristine setting,

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but at least for me, I like talking about real business stuff

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to real business owners,

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rather than hypothetical business stuff

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to hypothetical business owners.

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Maybe that makes sense.

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And so the thing is, is like so many

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of the smaller entrepreneurs,

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and I say this not in a diminutive way,

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use up so much of their juice on things that don't matter.

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And so it's even like the,

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I mean, I get, I'm going to drill down on this too.

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You have employees in your business right now

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that use up like 35% of your total bandwidth for the business.

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Total bandwidth, because there's just one person

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that like, when you're at home and you're talking to your spouse,

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you're like, man, I've got this person

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and you wake up in the morning, you're thinking about this person.

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And then you have a conversation with that person

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or they have a weird exchange on Slack

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and you're like, man, in all this time,

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there's all this juice,

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there's all this bandwidth that's getting used up.

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But if we think for ourselves, okay,

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well, how do we control this condition?

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So either I have to reset the boundaries

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in terms of how I'm going to talk to this person

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or I might need to eliminate this person altogether

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because it's using up the single greatest resource

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that you have, which is your time and your attention.

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And so the best entrepreneurs that I've seen

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have exceptional skills at managing their attention

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and managing their time

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and putting all of that into the one bucket

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of managing their conditions.

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And so I remember the first time I had an experience

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with this was I was talking to a guy

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who's doing $400 million a year.

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I was 27 at the time.

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And so he was actually going to set us up

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with Payment Processing, a massive payment processing company.

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But he ended up, we met through mutual connection

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and he just took a liking to me.

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And so I remember trying to call him

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and it didn't go through.

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It just like the call immediately just didn't happen.

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And later I got on the phone with him

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and I was like, what is that?

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He was like, oh, yeah, my phone rejects every single call

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that's not on my list.

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And this was before iPhone's had some of these features.

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This is super early days.

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Like he had programmed his phone

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so that he was a kind of tech guy

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that no contact zero.

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So no one who he did not already know, like no new friends,

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no one could contact him.

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And from a scheduling perspective,

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he basically didn't respond to emails

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and he had the space that he would work in

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that was just completely quiet and clean.

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And that's how he managed his condition

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because he knew that when he had those conditions,

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he created the most output.

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And so I'm going to zoom out for a second.

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Now some of you are like, well, what about,

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like what if I still have to run the day-to-day

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right of the business?

274
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So how do I handle that?

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So I see this as having two hats, right?

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You've got your Maker hat, which is your big creator hat,

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and then you've got your manager hat.

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And most entrepreneurs need to go

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and wear both at different times.

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And so it's really important

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is to understand which hat you're going to be wearing.

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And so for me, I have a Maker hat,

283
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which is where I do, like when I write the book,

284
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like I have to put my Maker hat on.

285
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If I wanted to prepare for doing something like this,

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I'm going to put my Maker hat on.

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And the thing is that this is going to be really impactful

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for a lot of you.

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So please listen to this.

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And this took me too long to figure out.

291
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We even wrote a memo internally

292
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and it changed how we do business.

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Makers have long periods of time

294
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where they need zero interruption.

295
00:10:03.680 --> 00:10:06.280
So a super productive Maker calendar

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00:10:06.280 --> 00:10:08.320
looks like a completely empty calendar.

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00:10:08.320 --> 00:10:10.000
So for those of you who like wake up one day

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and you have nothing on your calendar,

299
00:10:11.440 --> 00:10:13.080
or you're like, oh my God, this feels amazing.

300
00:10:13.080 --> 00:10:14.840
I'm going to get so much stuff done today, right?

301
00:10:14.840 --> 00:10:16.280
It feels good, it feels light.

302
00:10:16.280 --> 00:10:17.960
You feel like you can immediately get into flow

303
00:10:17.960 --> 00:10:19.720
and just kind of lose yourself in your project, right?

304
00:10:19.720 --> 00:10:22.520
Like show me some hearts if you're getting this, right?

305
00:10:22.520 --> 00:10:23.560
Okay, cool.

306
00:10:23.560 --> 00:10:26.720
So on the flip side, right?

307
00:10:26.760 --> 00:10:31.600
If you're a manager, then you have 20, 15-minute

308
00:10:31.600 --> 00:10:32.880
time trunks per day.

309
00:10:32.880 --> 00:10:35.240
And the objective of a manager schedule

310
00:10:35.240 --> 00:10:36.680
is to fill every time slot.

311
00:10:36.680 --> 00:10:38.920
And so a perfectly optimized manager schedule

312
00:10:38.920 --> 00:10:40.320
is zero blank space.

313
00:10:40.320 --> 00:10:42.200
And so on one hand, you've got a Maker

314
00:10:42.200 --> 00:10:44.880
whose entire objective have entirely blank space

315
00:10:44.880 --> 00:10:46.800
and you've got managers whose entire objective

316
00:10:46.800 --> 00:10:48.960
is to have entirely filled up space.

317
00:10:48.960 --> 00:10:51.640
And you're like, how can both of these be the objective?

318
00:10:51.640 --> 00:10:54.080
And I'm an entrepreneur and I needed both of these things.

319
00:10:54.080 --> 00:10:56.080
It's because they're different roles, right?

320
00:10:56.120 --> 00:10:58.680
Now, in your company, there are roles

321
00:10:58.680 --> 00:11:00.280
that are more maker, heavy.

322
00:11:00.280 --> 00:11:02.320
So if you have editors, you have copywriters,

323
00:11:02.320 --> 00:11:06.200
you have any kind of create developers for coding.

324
00:11:06.200 --> 00:11:09.200
Like all of these are deeper tasks

325
00:11:09.200 --> 00:11:11.640
that have more complex problems that you have to solve.

326
00:11:11.640 --> 00:11:13.840
And you have to like drinking lots of information,

327
00:11:13.840 --> 00:11:15.160
kind of have it swirl around your head

328
00:11:15.160 --> 00:11:16.680
and then you can really get into flow

329
00:11:16.680 --> 00:11:17.840
and start working on it.

330
00:11:17.840 --> 00:11:20.880
On the flip side, if you were taking customer support calls,

331
00:11:20.880 --> 00:11:23.080
that might be much more of a manager type role

332
00:11:23.080 --> 00:11:24.840
or just managers literally in general

333
00:11:24.840 --> 00:11:26.160
who are managing their team.

334
00:11:26.160 --> 00:11:28.280
Now, where this gets interesting is that

335
00:11:28.280 --> 00:11:33.000
if a manager is managing editors, copywriters, et cetera,

336
00:11:33.000 --> 00:11:35.360
when someone's performance starts to drop, what do they do?

337
00:11:35.360 --> 00:11:36.840
They increase the number of meetings.

338
00:11:36.840 --> 00:11:38.240
But by increasing the number of meetings,

339
00:11:38.240 --> 00:11:40.240
you increase the number of interruptions that person has

340
00:11:40.240 --> 00:11:42.200
and actually hurts them from doing the job

341
00:11:42.200 --> 00:11:43.800
that you want them to do.

342
00:11:43.800 --> 00:11:47.960
So in understanding this, I try to approach my calendar

343
00:11:47.960 --> 00:11:49.560
and saying, and my team knows this now,

344
00:11:49.560 --> 00:11:51.920
is like, is this a maker day or is this a manager day?

345
00:11:51.920 --> 00:11:54.640
And I think maker days at the very least for me

346
00:11:54.640 --> 00:11:55.720
is a half day.

347
00:11:55.720 --> 00:11:58.800
So I basically only have two maker slots a day.

348
00:11:58.800 --> 00:12:00.960
I've got one before lunch and I've got one after lunch

349
00:12:00.960 --> 00:12:01.800
and that's about it.

350
00:12:01.800 --> 00:12:03.040
And if you're going kind of Hercules mode

351
00:12:03.040 --> 00:12:04.720
cause you're in, you got to work double time right now

352
00:12:04.720 --> 00:12:05.640
it might be three shifts.

353
00:12:05.640 --> 00:12:07.640
You might have a six hour block, second six

354
00:12:07.640 --> 00:12:09.080
and then you've got a late shift.

355
00:12:09.080 --> 00:12:11.360
And that's it, those are the only blocks you've got.

356
00:12:11.360 --> 00:12:13.760
Whereas the manager has 20 plus time slots a day.

357
00:12:13.760 --> 00:12:16.320
Now, if one manager takes a 15 minute time slot

358
00:12:16.320 --> 00:12:18.640
and slides it into my maker morning,

359
00:12:18.640 --> 00:12:20.360
they kill my whole morning.

360
00:12:20.360 --> 00:12:22.720
They don't get that because for them it's like,

361
00:12:22.720 --> 00:12:23.560
what's the big deal?

362
00:12:23.560 --> 00:12:24.400
It's only 10 minutes.

363
00:12:24.400 --> 00:12:25.240
It's only 15 minutes.

364
00:12:25.240 --> 00:12:26.160
I just want to touch base.

365
00:12:26.160 --> 00:12:29.280
It's like, but dude, I now know I'm going to have this meeting.

366
00:12:29.280 --> 00:12:31.320
I'm going to have to set an alarm so I don't lose myself

367
00:12:31.320 --> 00:12:32.240
into my project.

368
00:12:32.240 --> 00:12:34.400
I start thinking about what I'm going to have to say then.

369
00:12:34.400 --> 00:12:36.320
I have to start winding down my work

370
00:12:36.320 --> 00:12:37.840
so that I can prepare for whatever that calls to me.

371
00:12:37.840 --> 00:12:39.600
And then after that call, I have to try and get back

372
00:12:39.600 --> 00:12:41.880
into the flow, which is basically impossible.

373
00:12:43.960 --> 00:12:45.680
Real quick guys, if you can think about how you found

374
00:12:45.680 --> 00:12:48.280
this podcast, somebody probably tweeted it,

375
00:12:48.280 --> 00:12:50.200
told you about it, shared it on Instagram

376
00:12:50.200 --> 00:12:51.440
or something like that.

377
00:12:51.440 --> 00:12:53.880
The only way this grows is through word of mouth.

378
00:12:53.920 --> 00:12:55.080
And so I don't run ads.

379
00:12:55.080 --> 00:12:56.160
I don't do sponsorships.

380
00:12:56.160 --> 00:12:57.160
I don't sell anything.

381
00:12:57.160 --> 00:12:59.560
My only ask is that you continue to pay it forward.

382
00:12:59.560 --> 00:13:02.040
Whoever showed you or however you found out about this podcast

383
00:13:02.040 --> 00:13:03.440
that you do the exact same thing.

384
00:13:03.440 --> 00:13:06.600
So if it was a review, if it was a post, if you do that,

385
00:13:06.600 --> 00:13:07.720
it would mean the world to me and you'll throw

386
00:13:07.720 --> 00:13:10.280
some good karma out there for another entrepreneur.

387
00:13:11.280 --> 00:13:15.080
And so the idea there is that even though it's more

388
00:13:15.080 --> 00:13:18.080
efficient for that manager, he costs a half day

389
00:13:18.080 --> 00:13:19.640
of that maker's time.

390
00:13:19.640 --> 00:13:21.800
And so to be clear, it's not that makers

391
00:13:21.800 --> 00:13:23.120
and managers can't interact.

392
00:13:23.160 --> 00:13:26.080
They do, but I think having managers understand

393
00:13:26.080 --> 00:13:27.760
the nature of work for makers.

394
00:13:27.760 --> 00:13:29.920
And if you're the entrepreneur and you're the maker

395
00:13:29.920 --> 00:13:31.360
for the business, it's actually making sure

396
00:13:31.360 --> 00:13:32.920
that your team understands this as well.

397
00:13:32.920 --> 00:13:35.720
And so for example, we have an executive team

398
00:13:35.720 --> 00:13:37.560
and an executive assistant, so we have three assistants

399
00:13:37.560 --> 00:13:40.000
that work between Leyla and I in terms of managing our time.

400
00:13:40.000 --> 00:13:43.040
And so a simple, you know, litmus test is like,

401
00:13:43.040 --> 00:13:46.520
what do we make in a morning through the business, right?

402
00:13:46.520 --> 00:13:47.840
Or what do we sell my time for

403
00:13:47.840 --> 00:13:50.080
if we're ever gonna like put a time price on it?

404
00:13:50.080 --> 00:13:52.520
If someone's going to put a meeting on my calendar,

405
00:13:52.520 --> 00:13:54.400
they have to be able to make a very strong argument

406
00:13:54.400 --> 00:13:56.840
for why that meeting is going to make us X

407
00:13:56.840 --> 00:13:58.200
or why it's worth X.

408
00:13:58.200 --> 00:14:00.040
And if they can't make that argument,

409
00:14:00.040 --> 00:14:02.080
then I'm not gonna have the meeting.

410
00:14:02.080 --> 00:14:04.080
Now you might think, okay, well then,

411
00:14:04.080 --> 00:14:06.680
how do meetings even happen if you were a maker?

412
00:14:06.680 --> 00:14:09.880
So this is what I do and do whatever you want.

413
00:14:09.880 --> 00:14:11.600
So I'll talk about different periods of my life

414
00:14:11.600 --> 00:14:13.520
from an entrepreneurial perspective.

415
00:14:13.520 --> 00:14:15.960
So in the earlier days, when I still had to do a lot

416
00:14:15.960 --> 00:14:17.840
of work work in terms of like, I had to do a lot

417
00:14:17.840 --> 00:14:20.480
of the day to day, I started so early.

418
00:14:20.480 --> 00:14:22.680
I started at 4 a.m. and I would work until 10.

419
00:14:22.680 --> 00:14:25.640
So I get six hours done before people were awake.

420
00:14:25.640 --> 00:14:27.000
And that way at 10 a.m.

421
00:14:27.000 --> 00:14:29.280
I would basically start my fire putting out for the day

422
00:14:29.280 --> 00:14:30.480
and the rest of my day was shut.

423
00:14:30.480 --> 00:14:31.600
And you guys know what I'm talking about.

424
00:14:31.600 --> 00:14:33.560
It's nothing really moves forward

425
00:14:33.560 --> 00:14:36.200
besides just making sure that you live to fight another day.

426
00:14:36.200 --> 00:14:39.000
But at the end of the week, I would have five or six

427
00:14:39.000 --> 00:14:41.760
maker blocks that I got, I moved the big stuff forward.

428
00:14:41.760 --> 00:14:44.040
And that's what, when you look back on the month,

429
00:14:44.040 --> 00:14:45.560
the only thing you're gonna remember that you made

430
00:14:45.560 --> 00:14:47.000
progress on is the maker stuff.

431
00:14:47.000 --> 00:14:48.280
It's not gonna be the manager stuff,

432
00:14:48.280 --> 00:14:49.360
but you need to do the manager stuff

433
00:14:49.360 --> 00:14:51.520
otherwise the business is not gonna exist, right?

434
00:14:51.520 --> 00:14:53.800
And so in the beginning, you might like, wait,

435
00:14:53.800 --> 00:14:55.640
that means I'm waking up before I'm working six hours

436
00:14:55.640 --> 00:14:57.120
and then I'm gonna work until like five.

437
00:14:57.120 --> 00:14:59.040
It's like, yeah, it's an 11 or 12 hour work day.

438
00:14:59.040 --> 00:15:00.520
Welcome to entrepreneurship.

439
00:15:00.520 --> 00:15:01.880
I also find it funny when people were like,

440
00:15:01.880 --> 00:15:03.560
I started a job so I wouldn't have to work so hard.

441
00:15:03.560 --> 00:15:05.200
I literally had somebody tell me that and I was like,

442
00:15:05.200 --> 00:15:08.200
well, somebody sold you a bill of goods, my friend.

443
00:15:08.200 --> 00:15:11.520
That is, I got some swampland for you anyways.

444
00:15:11.520 --> 00:15:16.360
So if you have this time that you allocate in the morning

445
00:15:16.400 --> 00:15:17.800
then you can, I work better in the morning.

446
00:15:17.800 --> 00:15:19.800
And so if you're like, if you're a mom or you're a parent

447
00:15:19.800 --> 00:15:22.160
and you're like, I can't do that in the morning.

448
00:15:22.160 --> 00:15:23.200
My mornings are chaos.

449
00:15:23.200 --> 00:15:25.200
Well, then do it at night when the kids go to bed

450
00:15:25.200 --> 00:15:27.080
and then you've got your four or five hours at night

451
00:15:27.080 --> 00:15:28.080
where you're uninterrupted.

452
00:15:28.080 --> 00:15:30.560
I have noticed across all the people that I know

453
00:15:30.560 --> 00:15:31.520
they have eight time.

454
00:15:31.520 --> 00:15:34.360
It's either like, I'm a morning person or a night out.

455
00:15:34.360 --> 00:15:36.400
I'm not religious about either of them.

456
00:15:36.400 --> 00:15:37.880
I think what's important is that you have time

457
00:15:37.880 --> 00:15:39.840
that you can set aside so you can do your maker work.

458
00:15:39.840 --> 00:15:43.360
Now, over time, I was able to go to a second chunk

459
00:15:43.360 --> 00:15:45.640
of maker work for at least one or two days a week.

460
00:15:45.640 --> 00:15:47.960
So it's like, okay, I went from just mornings,

461
00:15:47.960 --> 00:15:51.000
like early early mornings to being early until like noon.

462
00:15:51.000 --> 00:15:53.360
And I would say that was kind of like the second phase

463
00:15:53.360 --> 00:15:54.480
of my entrepreneurial journeys.

464
00:15:54.480 --> 00:15:56.920
I could go from like four a.m. until noonish.

465
00:15:56.920 --> 00:15:58.880
And then I'd start all my stuff in the afternoon study,

466
00:15:58.880 --> 00:16:01.120
all my meetings in the afternoon.

467
00:16:01.120 --> 00:16:02.840
Now, if we fast forward to today,

468
00:16:02.840 --> 00:16:06.160
my day's actually look more almost entirely maker.

469
00:16:06.160 --> 00:16:08.760
And when I say maker, sometimes it's strategic decision-making.

470
00:16:08.760 --> 00:16:10.880
So if we wanna roll out a new product line

471
00:16:10.880 --> 00:16:12.800
in one of our portfolio companies,

472
00:16:12.800 --> 00:16:14.480
I'm not gonna just say like, let me hop on a meeting

473
00:16:14.480 --> 00:16:15.520
and talk about it.

474
00:16:15.560 --> 00:16:17.800
I'm gonna do a bunch of research in terms of the market.

475
00:16:17.800 --> 00:16:19.240
I'm gonna look at customer segmentation data.

476
00:16:19.240 --> 00:16:20.400
I'm gonna look at our survey results.

477
00:16:20.400 --> 00:16:21.720
I'm gonna look at the reviews that we have.

478
00:16:21.720 --> 00:16:23.560
I'm gonna look at what our ascension rates are.

479
00:16:23.560 --> 00:16:24.880
And I'm gonna look at other competitors

480
00:16:24.880 --> 00:16:26.160
that have comparable products.

481
00:16:26.160 --> 00:16:27.880
And I'm gonna say, okay, what kind of price points can we look at?

482
00:16:27.880 --> 00:16:29.520
What kind of ascension rates can we expect?

483
00:16:29.520 --> 00:16:31.160
And in trying to put this together

484
00:16:31.160 --> 00:16:32.960
and then try and translate that into a presentation

485
00:16:32.960 --> 00:16:34.400
that I can make to an executive team to say,

486
00:16:34.400 --> 00:16:36.560
here's my reasoning behind why I think we should make this

487
00:16:36.560 --> 00:16:38.280
bad or make this strategic decision.

488
00:16:38.280 --> 00:16:39.560
That's still gonna be maker time for me.

489
00:16:39.560 --> 00:16:41.080
Just to give you context in terms of like the type

490
00:16:41.080 --> 00:16:42.800
of work that would be involved there.

491
00:16:42.800 --> 00:16:45.240
But regardless, if we fast forward to today,

492
00:16:45.560 --> 00:16:47.360
I have Mondays.

493
00:16:47.360 --> 00:16:50.400
My whole day is manager time.

494
00:16:50.400 --> 00:16:51.560
And so that's from 10 a.m. on.

495
00:16:51.560 --> 00:16:53.160
So I still have another hour before my manager.

496
00:16:53.160 --> 00:16:54.560
I still have to do some make-or-work

497
00:16:54.560 --> 00:16:56.840
or the rather I feel terrible about myself.

498
00:16:56.840 --> 00:17:00.280
But 10 a.m. onwards on Mondays is just stacked with meetings.

499
00:17:00.280 --> 00:17:02.160
Now, if someone, for example, says,

500
00:17:02.160 --> 00:17:05.400
hey, so and so wants to connect

501
00:17:05.400 --> 00:17:09.480
and they can't make Monday, you have two options.

502
00:17:09.480 --> 00:17:12.240
You say, then I guess we're not gonna meet

503
00:17:12.240 --> 00:17:14.840
or you decide to make an exception.

504
00:17:14.840 --> 00:17:17.760
Over time, I have found that I have lost significantly less

505
00:17:17.760 --> 00:17:20.680
in my life by just saying, I guess we're not gonna meet.

506
00:17:20.680 --> 00:17:21.520
And you know what's interesting?

507
00:17:21.520 --> 00:17:22.720
My life just keeps moving on.

508
00:17:22.720 --> 00:17:23.800
There's a lot of people.

509
00:17:23.800 --> 00:17:26.200
And some people are gonna be willing to do that.

510
00:17:26.200 --> 00:17:29.600
And if you're like, if someone's above you,

511
00:17:29.600 --> 00:17:32.920
let me put it this way, if you need something from someone,

512
00:17:32.920 --> 00:17:36.120
then I think you should be the one to accommodate their time.

513
00:17:36.120 --> 00:17:37.840
And if you need something from them,

514
00:17:37.840 --> 00:17:40.640
then it should be worth an entire maker block

515
00:17:40.640 --> 00:17:43.160
to go pursue that person or that connection

516
00:17:43.160 --> 00:17:44.680
or that introduction or whatever.

517
00:17:44.680 --> 00:17:47.960
Now, if you can't justify that it's worth a maker's block,

518
00:17:47.960 --> 00:17:50.040
then why are you connecting to begin with?

519
00:17:50.040 --> 00:17:51.480
On the flip side, if you're the one

520
00:17:51.480 --> 00:17:53.560
who's getting ass stuff all the time,

521
00:17:53.560 --> 00:17:56.160
then it's like, well, you're gonna be asking me for things.

522
00:17:56.160 --> 00:17:58.400
And so you're definitely not gonna take a maker block

523
00:17:58.400 --> 00:18:00.320
for me and ask me for stuff.

524
00:18:00.320 --> 00:18:03.920
Like, if we're gonna do it, then we're gonna meet on my terms.

525
00:18:03.920 --> 00:18:05.080
And some people aren't gonna like that.

526
00:18:05.080 --> 00:18:06.000
And you know what?

527
00:18:06.000 --> 00:18:08.720
Life is long, you're gonna die, so are they.

528
00:18:08.720 --> 00:18:10.760
And I will say that when I look back,

529
00:18:10.760 --> 00:18:13.280
the months of my life where I just said no to everything,

530
00:18:13.280 --> 00:18:14.200
guess what happened?

531
00:18:14.200 --> 00:18:17.220
I move forward faster when I see myself

532
00:18:17.220 --> 00:18:19.680
getting distracted by introductions and collaborations.

533
00:18:19.680 --> 00:18:20.800
And let's see if we could sync up.

534
00:18:20.800 --> 00:18:22.400
I wonder if there's some synergies here.

535
00:18:22.400 --> 00:18:24.720
What if there's some opportunities we could pursue, right?

536
00:18:24.720 --> 00:18:26.360
All of that stuff, you guys have seen these DMs,

537
00:18:26.360 --> 00:18:27.400
seen these messages from friends.

538
00:18:27.400 --> 00:18:29.840
I got to introduce you to stuff like, no, you don't.

539
00:18:29.840 --> 00:18:31.680
You don't, my life's been great before so and so

540
00:18:31.680 --> 00:18:33.440
and it'll probably be fine afterwards.

541
00:18:33.440 --> 00:18:34.640
And a lot of people are uncomfortable with that.

542
00:18:34.640 --> 00:18:35.960
A lot of people don't know how to say no.

543
00:18:35.960 --> 00:18:38.360
And so let me give you a little tactic on the little pro tip.

544
00:18:38.360 --> 00:18:40.800
If you wanna say no to a meeting without a fending someone,

545
00:18:40.800 --> 00:18:44.080
just say I'm in an absolute season of no

546
00:18:44.080 --> 00:18:45.960
until and just put some milestones for me.

547
00:18:45.960 --> 00:18:47.560
It's like until my book launches,

548
00:18:47.560 --> 00:18:49.960
I'm not taking any outside meetings besides this time.

549
00:18:49.960 --> 00:18:52.360
And by saying that, it's not, it's not,

550
00:18:52.360 --> 00:18:54.080
it's not no forever, it's just no for now

551
00:18:54.080 --> 00:18:55.560
or you meet within these terms.

552
00:18:55.560 --> 00:18:56.400
And so that's helped me.

553
00:18:56.400 --> 00:18:57.560
So pick a project that you're working on

554
00:18:57.560 --> 00:18:58.720
that's really meaningful to you.

555
00:18:58.720 --> 00:19:00.760
Set that as your date, maybe it's six months out.

556
00:19:00.760 --> 00:19:02.920
And it would be really, I'm gonna tell you a secret.

557
00:19:02.920 --> 00:19:05.200
Six months from now, I'm gonna have another project

558
00:19:05.200 --> 00:19:06.920
that until I'm done that project,

559
00:19:06.920 --> 00:19:09.080
I'm not taking any other meetings outside of that time.

560
00:19:09.080 --> 00:19:10.160
That's just between you and me.

561
00:19:10.160 --> 00:19:11.400
All right, don't tell anybody else.

562
00:19:11.400 --> 00:19:15.920
And so, thinking about this for your day,

563
00:19:15.920 --> 00:19:18.560
so let's bring this back to Earth.

564
00:19:18.560 --> 00:19:20.040
Look at your calendar.

565
00:19:20.040 --> 00:19:23.200
Explain to your team, there are two types of work.

566
00:19:23.200 --> 00:19:25.200
There's meetings work, there's managing work

567
00:19:25.200 --> 00:19:27.480
where we have to come together and my time,

568
00:19:27.480 --> 00:19:29.760
if we're gonna have one meeting in the afternoon,

569
00:19:29.760 --> 00:19:32.120
put 20 in there, like stack the hell out of it.

570
00:19:32.120 --> 00:19:33.360
Cause I'm not gonna just like all of a sudden

571
00:19:33.360 --> 00:19:34.760
start writing a book, right?

572
00:19:34.760 --> 00:19:37.480
So stack everything you possibly can in this time.

573
00:19:37.480 --> 00:19:41.080
On these other days or these other half days, nothing.

574
00:19:41.480 --> 00:19:43.080
Because if you put one thing there,

575
00:19:43.080 --> 00:19:45.720
you ruin the whole morning or you ruin the whole afternoon.

576
00:19:45.720 --> 00:19:47.920
So either do or don't just know half measures

577
00:19:47.920 --> 00:19:49.520
when it comes to this stuff.

578
00:19:49.520 --> 00:19:52.880
And in thinking about managing my time this way,

579
00:19:52.880 --> 00:19:55.680
this has made me so much more productive

580
00:19:55.680 --> 00:19:57.840
in terms of my output per unit of time,

581
00:19:57.840 --> 00:20:00.720
is knowing what type of work I'm going to start doing.

582
00:20:00.720 --> 00:20:02.080
And so I think many of you,

583
00:20:02.080 --> 00:20:04.600
especially if you're actively really, really running the business,

584
00:20:04.600 --> 00:20:06.520
like you're operating and or sometimes

585
00:20:06.520 --> 00:20:09.080
delivering or and or selling and or still doing the marketing

586
00:20:09.080 --> 00:20:10.280
or whatever it is.

587
00:20:10.280 --> 00:20:12.600
If you know that, then you have to put this time

588
00:20:12.600 --> 00:20:14.040
so you can do the deep strategic thinking,

589
00:20:14.040 --> 00:20:17.280
do the deeper work that really moves the ball forward.

590
00:20:17.280 --> 00:20:19.280
And cause if you look back a year from now,

591
00:20:19.280 --> 00:20:21.440
the only things that will have really moved

592
00:20:21.440 --> 00:20:24.480
the business forward is the deep, non-urgent,

593
00:20:24.480 --> 00:20:26.200
but incredibly important work.

594
00:20:26.200 --> 00:20:28.920
And so you just never want to sack and I'm just telling you,

595
00:20:28.920 --> 00:20:31.880
like the amount of times that having somebody come

596
00:20:31.880 --> 00:20:34.880
but into my life has really been a positive,

597
00:20:34.880 --> 00:20:37.480
just gets smaller and smaller over time.

598
00:20:37.520 --> 00:20:39.720
And so that is my, that is my,

599
00:20:39.720 --> 00:20:42.440
my note of encouragement is it's absolutely okay to say no.

600
00:20:42.440 --> 00:20:44.960
If you do say yes, make it on your terms

601
00:20:44.960 --> 00:20:48.880
and making sure that when you are trying,

602
00:20:48.880 --> 00:20:51.520
at least for me, setting up my condition

603
00:20:51.520 --> 00:20:53.080
so it's inevitable that I succeed.

604
00:20:53.080 --> 00:20:55.080
And so let's get a little bit tactical in that part too.

605
00:20:55.080 --> 00:20:56.600
So that was a little bit from the time perspective,

606
00:20:56.600 --> 00:20:58.720
but let's talk about surroundings.

607
00:20:58.720 --> 00:21:02.040
So for me, that means I have ear plugs in,

608
00:21:02.040 --> 00:21:04.880
I have headphones on, I have blacked out curtains

609
00:21:04.880 --> 00:21:06.160
because I don't like to see light,

610
00:21:06.160 --> 00:21:07.520
I don't like to see time passing

611
00:21:07.520 --> 00:21:08.680
because it makes me feel like I'm,

612
00:21:08.680 --> 00:21:09.520
I don't know, I just don't like to,

613
00:21:09.520 --> 00:21:10.960
I don't wanna look out a window.

614
00:21:10.960 --> 00:21:12.680
I wanna have the work that I have in front of me

615
00:21:12.680 --> 00:21:14.520
and I think a lot about Jerry Seinfeld that way.

616
00:21:14.520 --> 00:21:17.680
It's like he just had a pen and he had a pad of paper

617
00:21:17.680 --> 00:21:19.400
and he's got two hours on the clock.

618
00:21:19.400 --> 00:21:21.560
And most of the most prolific writers

619
00:21:21.560 --> 00:21:24.560
that I know who turned out a lot of high quality content

620
00:21:24.560 --> 00:21:26.840
in terms of books, they wrote the same way

621
00:21:26.840 --> 00:21:28.440
is that they wrote either open to goal,

622
00:21:28.440 --> 00:21:31.240
which is like I have to write until I get 1500 words

623
00:21:31.240 --> 00:21:32.680
no matter what and sometimes

624
00:21:32.680 --> 00:21:34.480
and they just have a flexible end date

625
00:21:34.480 --> 00:21:38.120
or the alternative strategy is I do two hours every day,

626
00:21:38.120 --> 00:21:42.160
rain or shine or whatever, I have to do this, period.

627
00:21:42.160 --> 00:21:44.080
And if I get there and I don't feel like writing

628
00:21:44.080 --> 00:21:45.040
or I don't feel like creating concert

629
00:21:45.040 --> 00:21:46.640
I don't feel like doing whatever, fine,

630
00:21:46.640 --> 00:21:48.640
but I can't do anything else.

631
00:21:48.640 --> 00:21:49.840
And so by putting those constraints,

632
00:21:49.840 --> 00:21:53.320
by salting your mouth, by dehydrating yourself

633
00:21:53.320 --> 00:21:54.360
and then just putting the water

634
00:21:54.360 --> 00:21:57.240
is the only really convenient thing that you have,

635
00:21:57.240 --> 00:21:58.240
then you tend to do more of it.

636
00:21:58.240 --> 00:21:59.080
You tend to drink the water,

637
00:21:59.080 --> 00:22:00.320
you tend to do the activity one.

638
00:22:00.320 --> 00:22:02.160
And I think this applies for fitness stuff too.

639
00:22:02.160 --> 00:22:03.240
It applies for marriage stuff.

640
00:22:03.720 --> 00:22:06.160
If you're somebody who's trying to be faithful to your wife

641
00:22:06.160 --> 00:22:07.720
or trying to be faithful to your husband,

642
00:22:07.720 --> 00:22:09.960
don't go to a singles mixture with your single friend.

643
00:22:09.960 --> 00:22:11.240
Probably not a good idea,

644
00:22:11.240 --> 00:22:13.560
not a good condition for loyalty, right?

645
00:22:13.560 --> 00:22:14.240
If I was trying to like,

646
00:22:14.240 --> 00:22:15.560
how do I create the condition for loyalty?

647
00:22:15.560 --> 00:22:17.640
It would not start there, right?

648
00:22:17.640 --> 00:22:19.960
If I wanted to create the condition for a six pack,

649
00:22:19.960 --> 00:22:20.840
what would I do?

650
00:22:20.840 --> 00:22:22.960
I would probably make sure that I removed all the extra stuff

651
00:22:22.960 --> 00:22:25.560
in my house that's not conducive to me having a six pack

652
00:22:25.560 --> 00:22:27.840
and out of my meals prep for me when I go to work

653
00:22:27.840 --> 00:22:29.160
so that I have limited options.

654
00:22:29.160 --> 00:22:32.040
So not only am I get, is my default option a six pack

655
00:22:32.040 --> 00:22:33.120
because I don't have to think about it.

656
00:22:33.160 --> 00:22:35.600
So like, I want to make it easier to do the right thing

657
00:22:35.600 --> 00:22:37.280
and harder to do the wrong thing.

658
00:22:37.280 --> 00:22:39.400
And if you do that, not only do you save willpower

659
00:22:39.400 --> 00:22:41.160
for the things that matter most in terms of making money,

660
00:22:41.160 --> 00:22:43.800
you also, by side effect,

661
00:22:43.800 --> 00:22:45.880
get the other things that you want to.

662
00:22:45.880 --> 00:22:47.800
And so I think that really is the key to,

663
00:22:47.800 --> 00:22:52.240
quote, having it all, is that you make the rest

664
00:22:52.240 --> 00:22:54.600
of the things that you have default.

665
00:22:54.600 --> 00:22:57.040
So it's default that I work out

666
00:22:57.040 --> 00:22:59.760
because I put it, I go to the gym that's literally

667
00:22:59.760 --> 00:23:01.160
the closest place that I possibly can.

668
00:23:01.160 --> 00:23:02.800
So for me, I've almost always had a gym

669
00:23:02.800 --> 00:23:04.720
that's in walking distance if possible

670
00:23:04.720 --> 00:23:06.640
so that my walk is a way for me to clear my mind

671
00:23:06.640 --> 00:23:08.800
and then I go to the gym and I look forward to it, right?

672
00:23:08.800 --> 00:23:11.360
From a food perspective, the food that is literally just,

673
00:23:11.360 --> 00:23:13.800
right, nowadays is literally placed in front of me.

674
00:23:13.800 --> 00:23:15.680
So I don't have to think about it.

675
00:23:15.680 --> 00:23:17.000
I don't have to make a decision.

676
00:23:17.000 --> 00:23:19.000
I just have food and it always comes at the same time.

677
00:23:19.000 --> 00:23:21.040
So my stomach starts gurgling at like five minutes

678
00:23:21.040 --> 00:23:22.600
before it comes because my body knows it's like,

679
00:23:22.600 --> 00:23:24.160
hey, food's coming.

680
00:23:24.160 --> 00:23:25.640
And so the food's in front of me and then I eat it

681
00:23:25.640 --> 00:23:27.400
and then I just move on with my life.

682
00:23:27.400 --> 00:23:30.320
And so for each of these things is how can I remove

683
00:23:30.320 --> 00:23:32.040
as much friction as seemingly possible

684
00:23:32.040 --> 00:23:34.080
for doing the absolute right thing that I wanna do

685
00:23:34.080 --> 00:23:37.280
and then create as much friction as I possibly can

686
00:23:37.280 --> 00:23:39.200
around the things that I don't want myself to do.

687
00:23:39.200 --> 00:23:41.440
And I think that it saves a lot of willpower

688
00:23:41.440 --> 00:23:43.240
and allowed me to make better decisions over the long term

689
00:23:43.240 --> 00:23:44.880
and I think that better decision-making process

690
00:23:44.880 --> 00:23:47.720
that juice for when things don't go your way,

691
00:23:47.720 --> 00:23:49.720
that is what on a long time rise

692
00:23:49.720 --> 00:23:50.840
and stacks to your advantage.

693
00:23:50.840 --> 00:23:52.200
And from the outside people were like,

694
00:23:52.200 --> 00:23:53.520
how does he keep making progress?

695
00:23:53.520 --> 00:23:55.360
How does she keep making progress?

696
00:23:55.360 --> 00:23:57.680
Its reality is that you do less of the things

697
00:23:57.680 --> 00:23:58.680
that don't make you money.

698
00:23:58.680 --> 00:24:00.680
You don't use your decision-making juice

699
00:24:00.680 --> 00:24:03.080
on things that are waste of time, a waste of energy.

700
00:24:03.080 --> 00:24:05.600
And you don't let other people interfere

701
00:24:05.600 --> 00:24:07.560
with the time that's most productive to you.

702
00:24:07.560 --> 00:24:09.160
And explaining, and this is a key point,

703
00:24:09.160 --> 00:24:10.800
explain to the people who are closest to you

704
00:24:10.800 --> 00:24:13.240
how you work and the different types of work

705
00:24:13.240 --> 00:24:15.160
is what it's gonna happen is you explain this is like,

706
00:24:15.160 --> 00:24:16.480
hey, why are you having a meeting?

707
00:24:16.480 --> 00:24:17.480
I thought this was make or time.

708
00:24:17.480 --> 00:24:18.720
It's like, no, this is actually a manager block.

709
00:24:18.720 --> 00:24:20.440
So I'm actually trying to do this right now.

710
00:24:20.440 --> 00:24:22.040
On the flip side, if you're in a make or time,

711
00:24:22.040 --> 00:24:23.560
you explain this is make or time for me.

712
00:24:23.560 --> 00:24:26.640
And I'm trying to maximize this by having a clear schedule.

713
00:24:26.640 --> 00:24:28.160
And so as long as you can understand that,

714
00:24:28.200 --> 00:24:31.280
you can explain it to your team or your employees

715
00:24:31.280 --> 00:24:33.520
or even your customers or the potential synergies

716
00:24:33.520 --> 00:24:34.760
that you can just say no to, right?

717
00:24:34.760 --> 00:24:36.280
Cause remember, we have a big project

718
00:24:36.280 --> 00:24:39.040
that's coming up in six months and no until then.

719
00:24:39.040 --> 00:24:40.520
If you have that at top of mind,

720
00:24:40.520 --> 00:24:43.800
I can almost guarantee that you will get a lot more done

721
00:24:43.800 --> 00:24:46.400
and you will be surprised at the rate of progress you have.

722
00:24:46.400 --> 00:24:49.160
And I think this happens at any level of business

723
00:24:49.160 --> 00:24:52.040
is that you just keep clearing and clearing your space.

724
00:24:52.040 --> 00:24:53.560
So your output per unit of time

725
00:24:53.560 --> 00:24:55.960
for the most important things continues to go up.

726
00:24:55.960 --> 00:24:58.320
Hey, if this helps you understand how to work better

727
00:24:58.320 --> 00:25:00.240
or you think this would help your team out

728
00:25:00.240 --> 00:25:01.680
so that they understand how to work with you

729
00:25:01.680 --> 00:25:04.920
or a vendor or whoever, it also tells me

730
00:25:04.920 --> 00:25:06.240
that this type of content is stuff

731
00:25:06.240 --> 00:25:08.440
that you find valuable as business owners,

732
00:25:08.440 --> 00:25:11.000
share it, tag me in it and I'll do more of it.

733
00:25:11.000 --> 00:25:13.000
And if this isn't as valuable

734
00:25:13.000 --> 00:25:14.160
that don't do any of those things,

735
00:25:14.160 --> 00:25:17.840
but if it was, then please let me know by doing those things,

736
00:25:17.840 --> 00:25:20.240
by sharing it because I don't make more of it.
