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A partner has to have time you don't have money you don't have skills you don't have right one of those three things

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And you trade a piece of your company for one of these three things with the hope that the trade of that

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Then gets you to your goal faster or increases the likelihood that you hit your goal

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And so if you think that you're going to hit your goal no matter what

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Then the only thing that you're making that trade for is time or speed is how quickly can I get there to my goal and time has very real value

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If you can get to your 10-year goal in four years that might be an amazing trade

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I would use that as my framework for appraising a partner that being said if no one is approaching you or you have no one in mind

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Then keep crashing all right

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So the topic of this is business partnerships and everything related to that my name is Randy and I own a law firm in Miami

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We focus on a state planning trying to niche in on special needs a state planning

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So I'm delving into paid marketing specifically webinars for the first time and I've ever done any kind of marketing and

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I want to know that when she goes wrong

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How do I know what to fix first in that?

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I don't even know what to expect coming out of it. Let's say there's like no people that show up

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It's like how do I like analyze that process it depends on how much time you have

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But a consideration for doing this is actually doing these with very small groups

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And so you can coordinate between like one to five people and then they all know what time is going to happen

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And that way you don't have to worry about the tech and

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Automations and all that stuff in your shorts will be basically a hundred percent and so then you can lead them through the call

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And it's like a little bit more casual a little bit more personalized and that's a lower risk way to kind of get reps in and then

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Know what the questions that they're going to ask are and so then when you make your more formalized presentation

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You know it's gonna convert because you just did it with smaller groups and just increasing in and so that would be like my crawl walk run

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So crawl would be like do it with one person or two people one-on-one do three or four iterations that the walk version of that

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Would be good on my email list and then bring everyone together after I've kind of tested the messaging and then the run version is like

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I'm running ads to the webinar and the reminder sequences. I tested on the walk are now with colder traffic

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You don't know who I am who don't trust me at each of those levels. Everything just needs to be more dialed

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Thanks for the partnership answer. Let's go right here

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We make a great team and so does the other CEO like friends brothers partners as the company grows that were small companies as

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The COO do I want to look for another COO or do I want to grow and keep leveling up my skill when we grow as a company

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Are we gonna look for somebody that's got really good COO skills or can I continue to grow and be the best COO for a company at different stages

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What do you want to do be a great COO and keep growing with company?

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This is the way I look at it, which is like being a great COO

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It's not like I brought in a specifically a COO to learn from like when I was COO in gym launch

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I just brought in other people from the outside and the inside that I could learn little bits and pieces from because if you really think about

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Like what a great COO does is like they're usually a great operator of things and people right and so I think that you can learn that from a

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CFO you can learn that from a CXO like you can learn that from a CMO

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So it doesn't necessarily mean you have to like bring in a COO to learn from like you can learn a lot of those skills from other people

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That have been there done that or looking for outside mentorship or advisement. Okay. You guys co-founders or you just are you COO?

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I'm CO of the of the company. I'm out of co-founder

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Okay, so like if you weren't COO and you brought another what would you do do fire yourself?

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I mean CEO or you know, but I really yeah, I don't know. I'm just I'm being honest. Yeah, for sure

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Yeah, I'm being honest because I'm like maybe you know, I'm a good friend too

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So like I don't want to hold him back either, you know, that's a good frame to have you don't want to be the reason the business isn't growing quickly

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Right and so as long as you are aware of what your deficits are and that you are able to

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Increase your way to progress in terms of like acquiring the skills to overcome those deficits

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You know as much as possible

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I think we're both pretty self-aware

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But if at any point I think either one of us even just like whispers a hint that the other one may have something

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They to look at we immediately change our behavior

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And so I think like how fast you change your behavior shows if you're worthy of being that person when the company's bigger

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Thanks one of the videos you created on YouTube, which was phenomenal was the consulting

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Coaching business and then there's the I guess a scaling business that can really take off

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Yeah, it really hit home

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It seemed like you're like going to time my brain and taking it like making a video for it

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So thank you thing or teaching I think my question or challenge is I started one company which was a real estate company

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syndication multifamily it got to a certain level. I got interested in doing coaching consulting

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And so I started a separate company with a separate team and I'm running both they're both successful

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But obviously I'm juggling back and forth. Yeah, my passion is in the coaching consulting

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But I really like the fun part of scaling the other company returns obviously different at this level

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One's like really on track to create like a you know a nine figured out worth but the other one is very fun and enjoyable

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And there's there's some symbiosis so like some physicians on that side of that invests and vice versa. It's the all just all sorts of stuff

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Yeah, my dad used to say

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Just because you're passionate doesn't mean you need to make money from it

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He's otherwise I'd be a bartender at a ski slope

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And so I think that one of the big misnomers of the whole follow your passion thing is that we assume that everything that we could enjoy

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We need to monetize and I think sometimes it's like trying to try to make your primary home also a great investment

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You end up with a mediocre home with a mediocre investment rather than the house you really want or a really good investment that you would never live in

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And I kind of see that the same way with the issue that you're dealing with because if you want to coach and you want to give back

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You can just give stuff away for free and know that you make all the money on your fun side

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And I can promise you as somebody who has who has done that you will help way more people

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This is a super common dilemma

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It's like hey, I've got a four million dollar plumbing business and you know what I really love helping other plumbers

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And it's because what you get to talk about is the stuff that you're really thinking about

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Which is like kind of helping other business owners with these business things rather than dealing with

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Sandra who showed up sick in the actual business, right? So it's like kind of give you this for spite

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But at least in my opinion all the enterprise value the worth is going to be in the thing that compounds

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And so you could just do it for free and what would be interesting is

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Like for that plumbing thing or for you you'll be amazed at how much bigger you'll be

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Just doing it for free and you'll probably attract 10 times the deal flow to the other side

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You're like it's cool because I get some people here. It's like give it away for free then see what happens

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That's just my two cents obviously you can do it everyone

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Thank you. Yeah, but this is about business parting for sure

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When do I even start looking one woman team? I don't even is it like a revenue threshold?

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You don't need a partner. Well, why do you want to do? Why do you? I don't know actually

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That's that is that is actually part of a question like do I even need one no girl? Okay, okay

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No, I think I think a lot of times like and even for us

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You know people come to us all the time and they're like we could partner on this thing

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And I can open up this division of acquisition calm like there's people pitching us all the time partnerships

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The question is are you gonna get there with or without them like are you gonna get there anyways without bringing in a partner?

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I want to think I can but that's the thing

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I don't even know if I'm think about it correctly like so let me give you framework

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So a partner has to have time. You don't have money. Don't have skills. You don't have right one of those three things

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And you trade a piece of your company for one of these three things with the hope that the trade of that then gets you to your goal faster

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Or increases the likelihood that you hit your goal

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And so if you think that you're going to hit your goal no matter what

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Then the only thing that you're making that trade for is time or speed is how quickly can I get there to my goal?

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And time has very real value if you can get to your 10-year goal in four years

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That might be an amazing trade

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I would use that as my framework for appraising a partner that being said if no one is approaching you or you have no one in mind

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Then keep crashing

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Okay, I think that's another problem too is like I'm extremely introverted and like I don't have the problem

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It's also a label that's irrelevant. Oh well, okay

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I don't say that it's like I say that it's like how much does this serve me

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Yeah, and then we have this like it just means that sometimes in these situations

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I prefer to not be around other people and so does everyone feel that way

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Oh

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No, but it's like I there's so many times people were like oh, I don't want to do this because and they insert label

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It's like define what does that mean? How do you know that and why does it matter?

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Yes, sir appreciate you both to excited see what you built and will you continue to build and create in acquisition

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You know when you're doing acquisitions and you're merging two companies in this partnership

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That company has some culture intentionally created or not and you have a very intentionally created culture

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How do you think about merging your culture into their culture or keeping them separate like what's your

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What's your view on position on that when you guys do acquisitions? Don't merge. We don't merge

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That's not our model

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Merger is different than acquisitions, right? And so like if we bring a company into that acquisition on portfolio

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That's a standalone

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Company so we actually just don't do and in general any of the companies that we have that are adding on other companies to them like a platform company

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They also we just kind of keep doing their thing and maybe it means that then we create a handoff where we hand off the customer

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Two different sales to facilitate another sale or an upsell or an ascension or whatever it might be

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And maybe we consolidate financials

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You know like I think there's value in consolidating some of the shared services. So like Jim launch

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We consolidated HR IT

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Finance all into one shared service that then fed each entity and then that was the shared services team

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That was all operated by one leader or CFO and then it fed these companies

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But they were all very like we served the same customer

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But again, this is not the same because we didn't buy one company buy one company what buy one company?

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We started started started and the same people started like Alex and I started Jim launch then we started

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Proceed then we started Alan in terms of looking at like the success of merging companies

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It's actually like a lot harder than people think because merging the culture. It's like you've so many personalities that clash

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You kind of have to decide what's the dominant force because it's not actually like people merge

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This is like something that we've talked about a lot of people in private equity

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It's like one dominates the other

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And so the question is who's the dominating force who's the one that you want to dominate the other one

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And the other one just kind of gets swallowed by the more powerful force or like dominant culture

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So we don't do them and just to clarify like it's a little more with with your values

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You know you have your three core values and how do those not merge like the you know emerging companies

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But just culturally

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Aligning culture and values with the new

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Acquisition is that something you're just screening for before you even creating it and acquisition back when you say culture

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What do you mean by that? I'm referring more to values the way that you do things the way that you operate

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And the reason that I asked that was because I think if you can define it really clearly for your team

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Yeah, then you'll have a higher likelihood of influence their behavior

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And so we see culture is the rules that govern behavior. That's what it is

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It's the rules that govern reinforcement and punishment in an organization

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And so the values that you have are intended to be chunked up terms of those many skills

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So we were talking about earlier charisma kindness, whatever

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They're really chunked up their big big amorphous terms that then represent with the largest broadest brushstroke

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All of these many behaviors underneath of it

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But every company might have their three values or five values or whatever it is

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And then somebody comes in and then they very quickly see oh these are the rules that govern behavior

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So if I come in here two minutes late to a meeting known cares

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And so that is a rule that governs my behavior. There's no punishment for attending work late or coming to work late

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But if I curse then in this culture that is a rule that is enforced that people don't like it or it's frowned upon

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And so it's getting really clear on what are the rules that we have spoken and unspoken in the organization that govern what is reward and what is punished

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And so if you want to change the culture of I think the first step is understand what are the differences that are

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Between what they do and a lot of that takes keen observation of behavior

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What we have found with with teammates too is if you're very clear

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It usually gets done pretty quickly where you give feedback to someone and you're like

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Nancy you know or you know John can you just stop being a dick?

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The problem is that John is a dick naturally

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And we use that one term as a bundle term for many smaller behaviors underneath

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And he doesn't know how to stop being a dick because he doesn't know which behavior it is that causes other people to call him a dick

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And so if you're like hey when you cut people off

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When they're speaking they describe you as a dick if you

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counteract what someone

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Gives us an idea and these immediately say why it's dumb people consider you a dick

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And so if you stop doing those two things people it'll decrease likely people how you dick in the future and it's like oh wow

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Thanks, and then when he stops doing those things people stop calling him a dick

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And so all of a sudden since it's like oh wasn't that it was just the two or three behaviors that he did that then piss people off

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It's just taking that one micro example and expanding it towards organization and that's fundamentally

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How cultures both created and destroyed actually cultures always occurs

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It's just the cut the accumulation of those rules

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And is that something that you guys are looking for somewhat of an alignment on before you're partnering with someone

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To ensure that there's going to be alignment on these values and working towards that or how it's how important is that to you

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In your acquisitions

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Basically we come in as a growth partner. We're not coming in like taking over the business and kicking the founder out

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And so that's probably the thing we screen for the most heavily

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You know like we have looked at so many businesses that are I mean we just passed on one earlier today

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It's super sexy business really high EBITDA, but I was just like to do I just don't I don't I don't think the expectations are aligned

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Nor do I think the values are perfectly aligned. I think they're probably missing one and so

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Again, it's kind of like we were talking about like outlasting like what partnership is gonna be able to outlast

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And I think for us it's either finding people who already have those values or finding people who are

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Open to assimilating ours, and I think that's worked really well for us is also finding people who have

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Founders who are first time in a very successful business

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And they really want to learn and they've watched our content

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They've assumed all of it and they're like I want to part with you

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And I'm not looking for anybody else to be my growth partner like I'm not

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Looking to work with P like none of that

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I just want to work with you because I respect the kind of people you guys are and I would like that

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And so you find out some of that desire

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They watch everything we do

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You know, they see how we run the meetings with them

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They see how we communicate with them and I talked our team about this for like these workshops like we demonstrate

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rather than

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Teach if we come up here and talk on stage

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But then like you guys here like somebody on my team talking ship behind my back doesn't matter what I say on stage

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Same goes with the portfolio companies. It's like they are watching us more than they are listening to what we tell them

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And so I think for those relationships it's like heavily screening on the forefront and those relationships the most successful ones

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We worked with for a long time because it's such an important thing

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We don't want to get wrong and so if we have to build a relationship where we get to know them over a year

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And uncover the fact that those values are absolutely aligned then we're like that was worth the year investment

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Because otherwise like it's not like it's a reversible thing to buy

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65% of somebody's company, you know

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And so I'd say like the same process that like frank went through for hiring

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We have a same the same process in terms of the values for looking at portfolio CEOs

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Like we actually use a lot of the same questions. We do more interviewing

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More questions more in depth and we have more people on our team do it

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But it's fundamentally the same thing as it is interviewing, you know

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Somebody for a role and it's a lot of that plus I will say this one thing which is

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No matter how aligned we are with the founders their culture even if they have the same values looks a little different

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Yeah, you know because the founders are all a little different

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You know, we have some founders. I would say they embody the same color the same values us

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But they're like a little bit less professional and a little more scrap right and so it looks different in their organization

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It's kind of like gym launch when we had gym launch like here

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We have competitive greatness is one of our values in gym launch. We had grow or die

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They kind of mean the same thing, you know what I mean and but it sounds very different

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It attracts a different type of person. They might not have our values on their website as theirs

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But they have very similar ones just said in their own way great. Hey guys. Thanks so much

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So I have a golf fitness and rehab business. We do everything online cool

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I started brick-and-mortar just to build

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Authority we've got the largest database in the world 15,000 on the physical metrics change data and all that

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So at this point we can get we guarantee results

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in 10 weeks and within two weeks they pass their form and mobility centers

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But then 10 weeks they gain 10 yards which any golfers here know it's a big deal

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After a year they gain 20 my question is around the offer

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There's a lot of guarantees of speed in the golf world most of them are BS

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How would you recommend differentiating what is the problem?

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Is it that people aren't by is that people aren't clicking like what's the what's the problem that you're trying to solve

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So they're by I mean we have a we close 50 plus percent like it's it's more on the front end

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So it's how do we get more traffic into the funnel?

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How do we know the guarantees of problem? I don't know if it's the guarantee

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I know it's the offer how do we make the offer more are you running ads? Yes

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Okay, then it might not be any of that stuff. You might just need better creative

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Okay, most people are a little bit because their creative is not good enough more than their offer

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And if you have all the amount of proof that you have like I'd want to put as much of that as I possibly could inside of

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Inside of the ads themselves

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I think I was talking earlier about like amazing offers. It looks a proof

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I'd still take tons and tons of proof over really compelling offer

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I doubt that the nature of your guarantees the main constraint of the business

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It's probably the quality of the creative and if I did zero in on it

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I'm just spending a month on ads 35. Okay, and how many pieces of creative a month do you make?

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Probably we filmed 30 ads a month. Okay. I mean, it's not terrible

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And if you do that weekly that probably be a better start and then also when you look at when you're making the ads

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If you how long you've been running ads

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I guess six months. Okay. Well, this so you have a you have some library that you've made

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So you've got probably 150 ads that you've run since day one

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Look at the top one percent five percent of your ads and look at the first five seconds

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And then only use those first five seconds for your next batch of ads

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And I can almost guarantee that your next batch of ads will offer form all of your other ones

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So every time we film ads we film it

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Not like through the entire ad but we film all the hooks all the what we call the meat

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Which is the offer and then all the CTAs and so what you can do is you can mix and match them

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If you're wearing the same outfit that's what we do and that's what Alex was showing me is like you can get so much more out of them

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Because if you make it ad you find the ad with the one winning hook

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And then you're like shit

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We should have different meat and different CTA for that ad and different creative

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But then you're like well shit. I'm gonna have to like clip it's gonna be all weird

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But if you film them all so it's like I film 20 hooks

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And then I film the meat which is pretty much the same for most ads

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It's your offer and then you film like 15 different ways of doing call to action

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Then you can mix and match them so basically when you do have a winning hook when you find one

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You can then match it to the other ads that you have so when you do that

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I mean this will give you 60 80 different ads from one kind of recording session

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But the real magic happens once you have your winners

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You're gonna have your you know five-ish

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Winners that you use on the vast majority of these

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This is like how I get people started

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But you're second and you're third and you're fourth and you're fifth everything after your first like

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I'm just trying shit out is all gonna be 80% of my ads are past winning hooks

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And then 20% are gonna be let me see if I can beat the control

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I would say that the big thing that has changed over my career is an advertiser is

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I used to spend all this time on trying to figure out new ads and new angles and new hooks

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And now I spend 80% of my time just doing the exact same thing

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Over and over and over again once we find a winner

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We just keep hammering it to absolute death

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And so it's like can I do this same winner winning hook in a different shirt?

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Can I do it as the different background can I use a prop for it can I take the same video that was a winner

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And then just put a black and white filter on it run it again

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Can I change the captions and the headlines and the the header and the footer stuff of the ad like all of those things

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Or just permutations that I can use on my winners and that will often give you 10x

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The original ad in terms of performance, but that's great because we're doing it

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But we're only doing like five hooks and like three

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Yeah, just once you have the one or two hooks that work on your best performers

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Make that though for everything and they take 20% for just the random other ideas that you have

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Which usually I'll take those from I watch ads. It's like what I like to and specifically I watch hooks

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That's what I pay attention to and so for you guys

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I've premium on nothing because I want to know what the hooks for the ads are that people are running

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And it's and it's just as powerful or more powerful to listen to hooks in other industries

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And so even though you were in golf you can still have a hook that you grab from the hotel space

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It's so could work great and you would do that weekly those

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23 to 5 okay film dads last week will film ads this week same ads in a different setting

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So like for you would be like you could do something that you tried direct to camera

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You could do somewhere you're walking on the street

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You could do some in the facility like showing it behind you

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And you could try the same ad in all those different settings

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I think the more close like you can like show rather like talk about like show don't tell

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Like show yourself like if I have an ad

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I'm right here and like you can see people in the background. I'm talking about a workshop

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That's like right there. It's like they believe you because they see the customers

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You know what I mean?

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Awesome. Thank you. Can I have a couple of your thoughts on sort of building a team of

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Family and friends

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Risky I know

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But this is like my goal of building a huge basically family company

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You have to treat it when you're in the work setting as objectively as you would anybody else

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You know, and I think that that's one thing that we've done really well with in our partnership is like

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It's not like we got into the partnership because we were dating it was like this makes a lot of sense

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And it made more and more sense as we as we carried on and then the thing that we always talked about and we always said

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This has to make sense even if the relationship didn't and that goes the same for any family that I would say you hire in or you used to build the team

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Because where I made the mistake was that I hired in a family member immediate family and with that person

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I was much more lenient on what behavior I allowed them to exhibit in the workplace

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And so because of that they probably stated you're longer than they should have right and so then when I did let that person go

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It was even worse because it's been there longer and I was like I haven't really I should have done this a while ago

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Right and that's a shitty conversation yeah versus like my dad now works in the company and it was like okay

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This is what it's gonna be and this is what needs to happen and then even when you know for example my dad's like

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He says he's like you know my message Alex but I said jazz is not how we contact Alex how we contact Alex is you put a ticket into divina in a sauna

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And you don't text me about it. You don't text him. That's not worth his time. Yeah

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Do you know yourself well enough to know that you can uphold the same standards with family that you do with the rest of the company because if not

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It also discredits you because if I employ people in my family and I treat them differently than a people my team

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I lose respect with my team for doing that

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I'd also say that this works for friends too or people that the other people in the company know that have an inside track with you

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Giving like a warning conversation. So Jacob who is here?

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So I met him when he was 15 he was my neighbor and he's he's been under my wing this whole time

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And when he came over to acquisition.com and it's an exceptional job it sales

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I said you're gonna have two things against you

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So one is everyone's gonna assume that you got here because you know me. Yeah, I was like so number one right off the bat

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You're gonna have to be that much better to prove it number two you look like you're seven years old

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And so both of those things are to count against you

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And I was like and if you do not I was like it's not about earning my respect about earning everyone else's respect

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Yeah, it's the little print syndrome. Yeah, when I was a kid working for my parents to right

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And so you have to you have to be that much more undeniable

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And so it's giving that talk up front which means that that means that I will not actually hold the same standard for you as I will for everyone else

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It will be higher

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And I think if you set that up front

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For that and also especially if it's your your partner understanding how decisions are made

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Which is like okay if you have a different dynamic in terms of power in the in the household

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Then it is in the business you're gonna have to reconcile those differences

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That's actually I think a very important one which is like the way that you manage the relationship outside of work

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Does not need to be the same way you manage it inside of work in terms of how you make decisions

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And I think that that's actually where a lot of the married in business goes wrong

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Is that they use the same decision-making techniques outside of the workplace inside of the workplace

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And it doesn't work because there's certain areas where it makes sense for me to make decisions

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There's certain areas where it makes sense for Alex to make decisions

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And then there's big decisions that we need to make together

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Yeah, and we need to define what those things are

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I would say this which is like there can be many times where we disagree

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But we don't need to argue about it

348
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Right and that's kind of what I'm most excited about and most terrified of is the fact that I know that he has a

349
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Absolute best interest of the company at heart right because it is the family business

350
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And so I can absolutely trust him to make those those decisions

351
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For the right reasons and whatnot it'll just be the how that you disagree on

352
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We're aligned in terms of our goals, but there's plenty of times from like I think we should do this thing

353
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And I was like I don't think we should do this thing and then you're like well

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We both know that we want the best outcome. It's just the path is different

355
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Yeah, and so intention will definitely get you you know some some way the distance

356
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But you still will have disagreements all right, so Alex and they love proof. I'm hiring my husband

357
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I was like one thing which I just like think is important for anybody with business partnerships

358
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And even with like high-level employees, which is like you have to get good at managing tension

359
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Because the best partnerships the best hires you have tension with because they have a perspective

360
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You don't have where you have one that you don't have and most people they want to constantly

361
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Fizzle out the tension. They're like no, I want us to be I want us to be completely aligned

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But it's like we can be aligned towards the big thing and not all the small things and that's actually where the biggest

363
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Returns come from are the fact that we have to creatively work through these tensions to come up with a creative solution

364
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That's better for everybody. It was saying I was talking to two people on my team about like two weeks ago

365
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I said he they were like well, I keep right here. We're not agreeing

366
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I was like that's why you guys are each in each of these roles if you agreed one of you would be irrelevant

367
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Exactly and so within the partnership

368
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I would say that there's so many areas that we have tensions within the business

369
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And we do not take that personally nor do we take it home. Thanks guys

370
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You're about if you're looking at potentially bringing on a partner and then you hypothetically learned in a scaling workshop yesterday

371
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That you have zero enterprise value or how do you value that equity that you potentially give to a to a partner

372
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What's this person coming in to do? How long have you had the business?

373
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So I've been in business for about four years. It's a residential remodeling company

374
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And I need help managing production of projects

375
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I frankly don't have a ton of experience in construction. I don't have the money to bring on somebody to

376
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To operate that side of the business right now

377
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So that's why I was considering potentially partnering with somebody. No

378
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That's an easy answer. Just don't do it

379
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I'll just say like rule of thumb and like maybe you have a different perspective on this

380
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But I would just say like I just heard that a lot which is like you know what I don't know if I can pay them

381
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So let me give them a big chunk of the business

382
00:26:12.360 --> 00:26:17.800
It's like you create a lot of dysfunction in the long term for short term trying to solve for the cash

383
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So the only thing I'll say is this which is like okay, so when the next problem comes around

384
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You don't cash. What are you going to do? Give them another half right?

385
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That's somebody you hire for rather than you partner with in my opinion if you use that equation

386
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At least given the circumstances you just described so wrong constraint that I'm fix the business get the cash flow

387
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Bring the person in and just pay them. Okay. Thank you

388
00:26:36.120 --> 00:26:39.400
I want to insurance brokerage and so a lot of the sales people that I work with

389
00:26:39.800 --> 00:26:43.000
We really view this as like a partnership like you can go hang your hat anywhere

390
00:26:43.400 --> 00:26:49.080
And so I need to start pumping out content on my very very boring insurance brokerage

391
00:26:49.880 --> 00:26:53.880
You guys have a pretty successful kind of like media machine now

392
00:26:54.360 --> 00:26:58.920
Back when you first started what did you talk about and how do I make insurance sexy?

393
00:26:59.400 --> 00:27:01.720
We own insurance brokerage and it's content driven

394
00:27:01.800 --> 00:27:07.240
I would say the big key is a lot like that nutritional insurance girl that I've talked about the registered dietitian

395
00:27:07.720 --> 00:27:10.920
The videos that this company makes are the most boring videos on earth

396
00:27:10.920 --> 00:27:14.440
They're just like excel sheet overviews of how different policies were

397
00:27:14.920 --> 00:27:20.920
The founders an amazing human being and he's great and he loves doing it despite them not being the most you know

398
00:27:20.920 --> 00:27:26.920
Interesting things, you know the company gets 150 to 300 qualified unbelievably qualified massive

399
00:27:27.560 --> 00:27:32.280
Life insurance policies a month that get filtered down through the team

400
00:27:32.840 --> 00:27:36.840
And so I would encourage you to not try to become an influencer

401
00:27:36.920 --> 00:27:39.480
And I would encourage you to be perceived as an expert

402
00:27:39.560 --> 00:27:45.240
And so in terms of making things that are interesting make things that are interesting for someone who's looking for insurance

403
00:27:45.480 --> 00:27:48.200
Thanks. Yeah, just being real and then it's just like it's pumping out

404
00:27:48.760 --> 00:27:52.920
The things that will give you variety because you're like I'm going to run out of things to talk about the things that will give you variety

405
00:27:53.000 --> 00:27:58.840
Our case studies and examples, you know, this is a policy that we drove for a 44-year-old woman who is in this condition

406
00:27:59.320 --> 00:28:02.360
And this is what her goals were and it's like if you think about avatar

407
00:28:02.840 --> 00:28:06.280
Times whatever their situation is and plus their goals

408
00:28:06.920 --> 00:28:11.880
It's like you have an unlimited variety of examples that you'll give and what will happen is a

409
00:28:12.360 --> 00:28:14.680
customer will be like I'm like that one

410
00:28:14.680 --> 00:28:17.960
I'm like that one can you make sure that that and the thing is no one wants to sit at it wrong

411
00:28:18.440 --> 00:28:21.320
And so they'll just like I can you just do that thing for me

412
00:28:21.720 --> 00:28:23.880
And that's how those leads come in they're just like ready to buy

413
00:28:24.360 --> 00:28:26.360
I just look at what I was doing that week

414
00:28:26.440 --> 00:28:29.880
What's top of mind for me like what's what am I thinking about in the shower time?

415
00:28:30.120 --> 00:28:33.560
Because I also have recognized like with that boring stuff like if I'm like man

416
00:28:33.560 --> 00:28:38.600
I'm really think about these one-on-ones and then I'm like I want to teach my team this like this is how we need to change

417
00:28:38.600 --> 00:28:42.680
101 and I'm like oh fuck I should make that into content because you know what they might actually like that

418
00:28:42.680 --> 00:28:46.520
And then when I'm fired up about it, you know, I'm like guys, this is how you hire people

419
00:28:46.520 --> 00:28:52.360
It's like that also kind of helps with the boring part if you're excited about it because it's something that's top of mind for you

420
00:28:52.360 --> 00:28:55.800
Do you want to make content to attract agents or do you want to make content to attract customers?

421
00:28:56.120 --> 00:28:59.080
Ultimately both I think to start attracting agents would be depressed

422
00:28:59.080 --> 00:29:04.920
Okay, well then I would be talking less about the policies themselves and more about the work

423
00:29:05.640 --> 00:29:10.840
Of being an agent and the things that you do basically it's like you want to teach them how to make money as an insurance agent

424
00:29:11.080 --> 00:29:13.720
Think of yourself as an insurance coach, right?

425
00:29:13.880 --> 00:29:17.720
All you want to be the number one insurance sales coach in the marketplace

426
00:29:18.120 --> 00:29:22.680
And if you establish that as your position you getting agents will not be a problem

427
00:29:22.680 --> 00:29:27.960
Okay, that would be the like I would just be like I want to be the guy who gives away more stuff than anyone else in the space

428
00:29:28.280 --> 00:29:31.480
These guys are charged in 10 grand 25 grand to teach you how to do insurance stuff

429
00:29:31.800 --> 00:29:36.600
I will make it better and I will make it free and if anybody on my team knows this like my favorite business model

430
00:29:36.600 --> 00:29:41.960
The world is look at everyone else is doing make it better make it free and find a different way to make money off of it

431
00:29:42.120 --> 00:29:45.720
Take my favorite business in the world. Thank you. Business partnership. She has spoken

432
00:29:45.880 --> 00:29:50.600
It's actually a mutual friend of ours brought this question to us and he got a lot of different advice

433
00:29:50.680 --> 00:29:54.440
And it was on a a new partnership opportunity and he

434
00:29:54.920 --> 00:29:59.400
Pose it to our group that one of the partners. It was a three-way partnership one of the partners

435
00:29:59.640 --> 00:30:05.320
He knew trusted very much the other guy was a great business operator from everything he could see

436
00:30:06.280 --> 00:30:07.240
but

437
00:30:07.320 --> 00:30:12.440
He was hesitant because the guy had a bad relationship with his wife on the personal side

438
00:30:13.000 --> 00:30:15.000
So he got a lot of different

439
00:30:15.000 --> 00:30:19.160
intake on that or on on how he should approach that but I was curious

440
00:30:19.560 --> 00:30:27.400
Do you make a delineation there between how good they are as an operator versus just a human being? Oh my god

441
00:30:30.360 --> 00:30:32.360
Yes, that's a problem

442
00:30:32.680 --> 00:30:35.080
It's on and off the field so I'm a mutual character

443
00:30:35.160 --> 00:30:40.600
So on a mutual character is about being that way on and off the field and that is specifically written into the values that we have because

444
00:30:41.160 --> 00:30:44.440
If I find out that you're cheating on your wife and you're an amazing coworker

445
00:30:44.760 --> 00:30:48.040
I just feel like I just haven't found out how that applies to me yet, but it will

446
00:30:48.680 --> 00:30:53.960
I wish I could tell you guys of all of the companies have come to us and been like

447
00:30:54.120 --> 00:30:58.120
Invest in me and I'm like this guy just seems like a snake or these this couple seems like something's off

448
00:30:58.280 --> 00:31:00.760
And then it's like six months later pyramid scheme

449
00:31:01.320 --> 00:31:09.400
Late eight months later indeed for fraud. Laila has a freaky human compass. It's wild since we met like we're dating Ivan married

450
00:31:09.960 --> 00:31:17.400
She is yet to be wrong and I've had like three that I can think off the top of my head that were illegal businesses

451
00:31:19.080 --> 00:31:21.480
That I was like I was like this guy seems great

452
00:31:23.720 --> 00:31:29.160
If she was like just like I can't put my finger on it, but I just think this guy so like no foot four

453
00:31:30.040 --> 00:31:32.040
All of them, but one or in prison

454
00:31:34.280 --> 00:31:37.880
Yeah, like legal like I'm not like now like oh, yeah, that's cute. Like oh, it's a FTC

455
00:31:38.120 --> 00:31:40.760
You know like no like in jail like stole money from people

456
00:31:41.320 --> 00:31:44.600
Uh, imagine what that would do to our reputation. Yeah

457
00:31:44.840 --> 00:31:49.720
If everyone here was like acquisition.com partnered with this company and then got indicted for fraud

458
00:31:49.960 --> 00:31:53.880
So it's just like I look at his risk. It's like this person is a risk. They have out points

459
00:31:54.120 --> 00:31:58.280
I don't want anybody with out points close to me personally professionally. I don't want to hire them

460
00:31:58.600 --> 00:32:02.120
I don't want to ever have to wonder you know what I mean, and that actually takes a lot of space

461
00:32:02.200 --> 00:32:05.320
Which is like thinking about that risk is that gonna happen?

462
00:32:05.320 --> 00:32:09.480
Is it not gonna happen and also like we've been doing this long enough you just watch it play out you go to business

463
00:32:09.880 --> 00:32:14.680
Meet ups and you meet people in this and people are like they'll have something like personally really weird

464
00:32:15.160 --> 00:32:19.880
And like then you just see it play out, you know, and you're like wow it happens more often than not

465
00:32:20.520 --> 00:32:24.680
The thing just hasn't happened yet. It just has not manifested in the business, but it will yeah

466
00:32:24.680 --> 00:32:31.080
Would not do the partnership. No. Yeah, I mean, and this guy is coming from a guy who I got into business with a guy that ended up taking the money

467
00:32:31.400 --> 00:32:36.280
The thing is is he'd been indicted for fraud and he told me because he was an honest guy and so

468
00:32:38.360 --> 00:32:42.280
And I was like listen, we've all made mistakes. I've been there. He came clean about it

469
00:32:42.360 --> 00:32:46.840
You know whatever and she was like, you know, there's like all these people who haven't been indicted for fraud

470
00:32:46.920 --> 00:32:51.080
And like why don't we just like you know pick one of them if you really need to have a partner

471
00:32:51.400 --> 00:32:57.000
And so it sounds kind of hardless, but there are some things that are very tough to come back from and at this point

472
00:32:57.000 --> 00:33:01.400
Especially in our career like we have so many opportunities like we can just not do the deal with the one that's like

473
00:33:02.040 --> 00:33:04.040
We just don't do it. Thank you. Thank you

474
00:33:06.040 --> 00:33:07.560
Yes

475
00:33:07.560 --> 00:33:09.560
Yeah, thank you guys so much
