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Welcome to the Jim Secrets podcast this episode originally aired in December of 2018

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You have to teach people how you like to be treated now

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Welcome to the game where we talk about how to get more customers how to make more

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Processon how to keep them longer and the many failures and lessons we have learned alone the way

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I hope you enjoy and subscribe

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Good morning. Happy Saturday. I'm really excited for this

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podcast video

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Because I've actually had this concept on my mind

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This this this piece

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Probably for the last two and a half weeks. I feel like it's been like in the back of my mind like percolating and whatnot

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um

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And it's combining with like four or five other ones and I like felt that this morning as I was eating breakfast

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I was like all right today's the day. I'm gonna make it so

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Recently I wanted to call this why I don't go home for the holidays

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And there's probably gonna be some things that I say that are a little bit controversial

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But there are things that have have absolutely

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Been some of the keys to our continued growth and success and I thought you might want to hear them

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And so um I put the title is this for at least for right now a success equals and grain intolerance

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And so one of the reasons that I don't go home for the holidays is that a lot of people

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Don't haven't haven't grown since I left right they they haven't had 10 years of growth

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They've lived the same six months 20 times right since I was gone and when I go back

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They want to meet me in my past and so they want to speak things over me

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That aren't who I am anymore and then because it's difficult for them to to um

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The word connect right the

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Their perception of who I used to be and who the person is standing in front of them how they're reconciled. Thank you

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um

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Reconciling those two things is really difficult for a lot of people because it's breaking the box

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They want to put you in but the reality is that most people don't change

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Entrepreneurs do because we have to right we call it growth instead of change but for the outside world for the non entrepreneurs who stay in their same box every day

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It's it's hard to calculate and so I'll go home and they'll say oh

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Oh

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Like my dad says that so say you have a you have the shortest fuse out of anyone you just have such a short temper and

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Anyone who is in our company my wife like I mean anyone who knows me in spend time with me would probably not say that

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and

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And so I will be I mean very aggressive in combating that immediately because I'll be like don't speak that over me

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That's not true. That's not who I am

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And it makes people really uncomfortable and so there's a lot of times if I go see an uncle

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You know what I mean if I'm at a holiday event and then they're like oh

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Alexander you've always been a little bit loose with the aqua but I don't even drink anymore

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You know what I mean like you're speaking about my past and it makes people really uncomfortable

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And I would implore you to meet those things head on and the reason that I don't like going home

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For the holidays because I have to be on guard because when I when I leave I feel like I have to like

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Wash myself of the things that people were trying to speak over me and it's constant

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It's un it's unending. It's incessant right they're constantly trying to put me back in the box that makes sense to them

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right and

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I refuse to have that happen

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And so when I have these conversations, it's it's passing comments. It's little things

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It's never because most people aren't confrontational right and so it's never oh like you are like you don't

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I mean like it's it's not like that

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But it's just like oh you know how you always are and they'll say it even with like a smile like it's like it's a good thing

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But like you have to catch it because you know how it makes you feel when you hear it so you're like that's not true

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That's not me right. I'm done with that. That's in my past right and so like this is who I am

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It's all I have to take like a week to detangle and then basically

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Re-speak over the things that I am or that I choose to be right and so it's one of the main reasons that I don't go back for the holidays

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And I really really don't like it and I definitely don't like spending any

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portion of extended time there is because it feels like I'm going backwards and

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And what you know what we are all as a community trying to accomplish is not normal and we just have to

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Come to terms with the fact that it isn't normal. It's okay. That it's not normal

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But it also means that normal people aren't going to like it right and so like the the higher up we go in business

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I think at least this is just my subjective understanding or how I'm how I'm receiving it as I go through it

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the more intolerant we become

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of people who try and

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I mean, it's even tones like I'll be like don't speak to me in that tone

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Even if they're saying the right thing like it seems this respectful it bothers me

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And like you become more and more aware because you're like let me teach you how to treat me

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Right and sometimes you have to do that and especially when it's been a long period of time

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You have to teach people how you like to be treated now and a lot of times it's a lot different than it was when they first met you

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Right and it's the hardest with family because I'll be really real with you

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There's a lot of people that I'm connected with that I probably would never see again

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If I didn't have a blood relation and I manage our space very well

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And so if we you know if we go back it's only going to be for a short period of time because there's no other reason besides the fact that we share a biological bond that I would ever see you

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Because you have not you don't have the same goals you don't have the same values

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You don't want to do the things I want to do when we see each other you make me feel worse

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Why would I see right just being very aware with you guys and maybe this is something that I'll look back at this video

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Five years from now and I'll have grown more and I'll have more perspective, but that's that's where we are now

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now

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Total total pivot

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um

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Like sometime you know what I'm not going to pivot like I'm going to I'm going to dive a little deeper in this hopefully you guys don't mind um like

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Being so intolerant of this stuff is like is so key to being able to like grow

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I'm telling you because and that's why that's why there's just we keep such quiet space right because it's like the only

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Place that you don't have to have your guard up constantly

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Fending off what other people are trying to tell you about yourself

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Right, and so you can kind of build it while it's while it's in its infancy you're not as strong yet in these new attributes

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That you're trying to have I was talking to

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High-level entrepreneur yesterday, right and um

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Who's like ah, I mean, I'm just horrible details and I was like don't speak that over yourself

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I was like because your business might need you to be good at details when you go from 10 to 20 million right

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Don't say that

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And he was like you're right. I was like yeah

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You choose you're choosing to not be good at details right you really think that if your kids

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We're gonna die like because you need to learn to remember things to be able to do it

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Well, yeah, I'm like all right, then you're choosing not be good at it. That's your choice. That's your belief

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Right, and so like if you identify these things like

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Man, I'm getting really deep on this. I know but like the identity is so fluid like

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We can change

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In an instant like 20 robbers talks about this stuff all the time like like we can like the only the only moment that we're actually

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Believing is right now, right?

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And so all of the things that we had before us are only stories that we can either choose to replay

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Because they're positive attributes or choose to ignore if they're negative attributes

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And a lot of us just stay in these loops of of speaking these these things over ourselves that don't even serve us

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Right one of my favorite sayings in the world

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Probably one of my favorites like one of the most profound sayings is

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We question all of our beliefs except for those that we truly believe and those we never question at all

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And I always I love that because it just makes you aware like I love catching

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Myself on a belief that I've always had that I believe so

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Thoroughly that I never actually thought to question it because that's how much I believed it right?

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It's just been there and so like the higher up we go the more we kind of uncover these beliefs about

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What's possible? What can we do? How can we grow? How how quickly can change happen, right?

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I mean

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If you look at our business, hopefully you're as enjoying Saturday morning

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If you look at our business, right? Like we pivoted from a done 40 model to the done with you model that we have now in April of 2017

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Right and so from April of 2017 until today, right? That's like 19 months. I think

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Right we've gone from zero to

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Are you believe the biggest company in fitnet like in in the brick and mortar chain fitness world

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And we're like two or three times the size of anyone else who's like the second runner up

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and

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2019 we're going to probably three to four X that I can say that pretty with a lot of certainty

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And so like how quickly are you able to achieve what you want to achieve is it supposed to take a year because you're choosing to believe that it's supposed to take a year

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Right? How quickly can you onboard someone? Let me give you another story. I was um, so we're we're about to do a very big launch for our legacy group. I can't tell you what it is

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Um, but a friend of mine um

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Launched a new service category in his business and it blew up overnight. He had a huge explosion of traffic

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Um, he was running like some ads and they just took off right and he couldn't do anything about it

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And so he hired

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30 people in 14 days first customer service team 30 people in 14 days right

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And so when we had our q4 planning right our fourth quarter planning

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We had our customer service director and I and Lily all of you to death has nothing to do but like

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This was what happened during the during the actual meeting

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She's like I feel comfortable saying that I can bring four people on every month between now and X launch date right which would you know get us to

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Probably 16 or so people 16 to 20 right by the launch date, which is going to be like three or four months away

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Real quick guys if you can think about how you found this podcast somebody probably tweeted it told you about it

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Shared it on Instagram or something like that the only way this grows is through word of mouth

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And so I don't run ads. I don't do sponsorships. I don't sell anything

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My only ask is that you continue to pay it forward to whoever showed you or however you found out about this podcast that you do the exact same thing

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So if it was a review if it was a post if you do that who mean the world to me and you'll throw some good karma out there for another entrepreneur

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And so then I told that story about my friend who had just done this he hired 30 people in 14 days

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Because he had to right and so a lot of times the necessity is one of the biggest things that allows us to break our beliefs

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Because we have to we have no other choice right and so I love thinking and that's why when we have scripts and whatnot and

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The show rates double based on the fact that you know you actually are going to leave a location and you're not going to be able to sell that person

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The tonality of how you're speaking to the prospect even though the words are the same

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The fact that it's just what you believe that changes the outcome and the influence on the other person is like so cool to me

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And so the question is like how can we trick ourselves

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Right into believing what we need to believe in order to grow faster right

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Um, I made this uh, I did this experiment up you know three years ago where I put on like 35 pounds of muscle in six weeks

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Right and I started and they asked me to write an article as muscle strength and I did it natural if you can choose to believe you're not but I did um

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And it was it was their five pounds of muscle, but it was 35 pounds and there a lot of it was muscle um

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Within six weeks and I started the article off by saying like what if you actually had to gain 35 pounds in six weeks and get and add a hundred pounds to your

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Your band told you do right and so I tried to put this conf- like these confines on myself

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And I was like I probably wouldn't just lift one you know twice a week right for that lift

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I probably lifted like once or twice a day

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And then that's what I did and then I got really really strong really fast

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I added a hundred pounds to my pension six weeks

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Um, and I was natural right and I did that because of the conf- like the confines that we put ourselves under and so sometimes I wonder like

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What things are we allowing to be spoken over ourselves by others first

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And then second what things are we speaking over ourselves that we don't even know that we're doing

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And so constantly questioning like those things that we speak over ourselves has been honestly one of the biggest things that has allowed us to grow

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And so um

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I know that I haven't been as tactful in the last few content videos. I hope you guys don't mind um

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System what's on my mind

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Um, we had Chris and Robin Barnett who flew out here because they won a competition that we were holding in secret

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um

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And uh, anyway, so Chris and Robin Barnett came out and they were like we feel like we're stuck right

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We feel like we're in a bottleneck and like we just can't we're just trying to break through

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And um when I talked to them about it I um the whole time they were here for the whole day

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I didn't tell them a single tactical thing to do differently with their business not one

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But what we identified was the things that they were speaking over themselves

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And the things that they were choosing to believe about how quickly things can happen right and so I'll give you an example

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I hope they don't mind um

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Robin is Chris's wife didn't want to be in the gym anymore. She's like it's not my passion

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You know like I cut like now we're comfortable like I kind of want to do my own thing

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And so um and it was causing some strife in their relationship mostly because like you know

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Hey

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She felt but you know betrothed him that she she had to keep doing it but then he felt guilty that you know

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I mean there's just kind of both sides of it right um and so they were like well

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We're gonna let Robin go, you know, she's gonna leave in four months, right?

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So we're gonna give four months um and then she'll get out of the business and I was like why does she just get out today

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Like she doesn't want to do it. You don't want her there

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Like why don't you just get out today like why are you choosing to believe that it needs to take four months

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You know like I guess it doesn't it was like right

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And so a lot of times like I've just this has just been recently for me. I've had

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a lot of conversations with guys who are doing

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5 to 12 million a year

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Um in their businesses and a lot of them have been doing this a lot longer than me

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And they're like how have you freaking grown?

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So like how are you hitting the numbers?

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You're hitting how is the growth rate that you guys are having like how's it possible right

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And like we've really just like

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That's why not to be weird about this but like we've just chosen to believe it's possible

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Right

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We've really just chosen to believe it's possible

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And a lot of times like if you talk to them and like you look at

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It's like you see these guys who are really really really high up in the business world a lot of times

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I do talk very non-taxable very much mindset stuff

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And I think it's and I used to really not appreciate it

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But now I think I'm appreciating a little bit more because the reason that a lot of people aren't successful is because of the beliefs that they have

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Because if you can remove and break those beliefs a lot of times they will go find the tactics that are necessary

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Right to win and so um and the higher up you go the hot like the cleaner people keep their space

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And the reason they do that the reason they keep it so quiet is so that they can pinpoint

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Anything that comes in their area right anything that's gonna break or chip at them or just like bother them in any way

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They keep this bubble around them

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And then what that does though is that it gives them such clean perspective and clean vision

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On what's going on because a lot of times when I had these guys like I said

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To do you know five six ten million a year and they're like what's going on? It becomes really obvious. It's really it's it's really apparent

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Um, I'll give you another example. I had yesterday. I talked to a guy who's doing um

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He's doing half a million a month right now and he has a split between two businesses

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He's got one business does like four hundred thousand a month. He's got one that does a hundred thousand a month

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And he's like well the big you know the four hundred thousand dollar month business is my old business

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It's the one that it's it's got all the complexity in it. I hate the customer

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All this stuff right and then he's like and then this business is really simple

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It's super profitable. I'm running like three times the margin I run in that business and um

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And he's like so I just I said I just can't figure out a grub

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And I was like do you really can't figure out a grub

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He's like yeah, I just like I got so much stuff going on

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And I was like yeah, you should probably just get rid of the thing that is a big headache for you and do the thing

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That you really like doing. I was like do you think if you got rid of all of the attention that that four hundred thousand a month thing is sucking up

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You'd be able to double the hundred thousand a month. He's like yeah like easy

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And I was like cool, then why don't you do that right? And it becomes really apparent and obvious to you on the outside

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Like I mean these guys aren't dumb. You know, I mean he's doing six million eight like he's not stupid

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It's just the beliefs that we truly believe are the ones that we don't see

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Right? And so it's really interesting and like I think all the time about like I want to be

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Wiser I want to have more discernment and if you really if you start to dissect like what is wisdom right

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Wisdom is being able to see is to is the two people are looking at the same situation

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The wiser person sees things that the other person doesn't and so it's it's vision

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It's being able to see what other people don't see it and a lot of times they're just unseen chains that people have already

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Choose and to tie themselves up with right and we're having a lot of gym owners

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I've had just recently a lot of string of gym owners who you're stopping like man

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If we're just stuck at 60,000 a month like I don't know what this bottleneck is and I always respond I'm like it's not the business

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Right, it's here and it's and it's and I should probably respond more specifically

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It's a belief that you have that you have an identified that's holding you back

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A lot of times it's just because you're choosing your main class money

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Like no joke a lot of people choose to make class money

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So people like we have gym owners right now who are asked like hey like

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I've got this campaign. It's crushing it

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I think I'm going to turn it off for next month, right because like we have a lot going on

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I'm like if you want to choose to make less money that's your choice

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You know, and so we make these choices

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Like if you if you order articulate them differently

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You probably think they were ridiculous and I had every conversation I've had

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Just in the last two we as I've talked to four entrepreneurs last two weeks

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They're doing five million or more per year and each one of the conversations ended with like what when you put it like that

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I sound like an idiot and I was like what are you?

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It's like well, no, and I was like then you should probably change the way you're doing it, right?

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And so it's just these emotions and these beliefs that get in our way

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um of like what this seems so obvious and it's just because some we are emotional things right we are we make decisions with emotions

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And we try and logic it later, but when you look at things logically a lot of times

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Some of the some of the the answers are obvious, right?

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Well, I've got this trainer that I've had for two years, but they're such a pain

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They never want to do anything of anything that's new, but I have some clients that that's still like them. Okay

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Do you think that if you had a new trainer that was like bought in that you would be able to grow more?

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So red it is is the fear of losing these few clients that are attached to this one trainer is outweighing the potential growth

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You would have from the key player that you know you need in order to make the model work

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Right, and then when it's phrased that way it becomes obvious. Yeah, I got to let them go

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That but you don't have the perspective yet until sometimes you just need someone on the outside

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But anyways guys, um, thank you for spending Saturday morning with me

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This was just something that was on my mind and I just like it was like stirring in me

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Um, but be mindful of the things that speak people speak over you and the tone that they do it and just like if you feel weird after someone says something

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Stop the conversation catch it and then address it and be like please don't speak to me like that

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Please don't say those things about me it really bothers me

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I'm really working on this where I've worked a lot on this and I don't I don't appreciate it

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It really bothers me

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And if that person cares about you they will change and if they don't get them out of your life

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You don't need that right and and the most important person to make sure that you're doing that which is you

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Like if you're the one who's saying, man, I'm just not good at details man

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I'm just I've just I hate employees good luck running a business

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Like I hear some like these are things I over here even in our group like oh, I'm closing your idiots

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And like do you really think that that is a good belief to grow and repeat inside of yourself if you want to grow and scale a business

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probably not

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Right

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Like be mindful of the things that you're saying because and then ask yourself like does this belief serve me

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And if it doesn't irritable

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So anyways, I hope you guys have an amazing weekend

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I love you all. Thank you guys for for for giving me your attention

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I know it's your most valuable resource. So thank you. I hope I gave you a good return on it

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And I hope you guys have an amazing amazing day. All right. That's a love. Bye
