WEBVTT

1
00:00:00.000 --> 00:00:05.280
A lot of times I feel like we need to be reminded more than we need to be taught and this is one of those instances

2
00:00:06.000 --> 00:00:08.880
Welcome to the game where we talk about how to get more customers how to make more

3
00:00:08.880 --> 00:00:14.000
Processor and how to keep them longer and the many failures and lessons we have learned along the way. I hope you enjoy and subscribe

4
00:00:14.960 --> 00:00:20.960
What's going on everyone? I wanted to bring this video to you downtown coming in hot from Austin

5
00:00:21.920 --> 00:00:26.960
What I want to talk to you about today is a saying that we have said over and over and over again in our community and

6
00:00:27.520 --> 00:00:33.280
Some real-world applications to it and that saying is don't be cute

7
00:00:33.760 --> 00:00:38.720
And so the first time I heard this saying was from a serial CEO he was a mercenary CEO

8
00:00:38.720 --> 00:00:44.800
So basically that is is a CEO who's you know once a company like a private equity firm purchases a new company

9
00:00:45.280 --> 00:00:51.440
They go have this kind of black book of their their all-star players their SWAT team that they drop in so that they can grow the company

10
00:00:51.440 --> 00:00:56.240
Right that's kind of how it works and so he's one of these CEOs. He's one of these guys that's brought into a deal

11
00:00:57.200 --> 00:01:02.080
They they get the company and then he grows it again for the private equity usually in a three to five-year span

12
00:01:02.160 --> 00:01:07.600
And then they exit he's done this exit process four times and he was the one who told me this story

13
00:01:08.160 --> 00:01:11.760
And so he was like hey don't be cute. He has this long island accent

14
00:01:12.080 --> 00:01:18.240
Um, and I was like I don't really know what that means he's like all right, so you know when you play in backyard football

15
00:01:18.880 --> 00:01:22.480
Um, I'm not even trying to the accent and I was like yeah, and he's like so you've got

16
00:01:23.040 --> 00:01:26.320
To you know, you try and make these super fancy plays you're like all right

17
00:01:26.320 --> 00:01:31.280
We're gonna go fake left and then double fake right and then we're gonna swing around and then you're gonna pretend to be the quarterback

18
00:01:31.280 --> 00:01:36.160
And then I'm gonna throw it that way right he's like and what happens? He's like you try it and then you know

19
00:01:36.400 --> 00:01:41.760
Tommy fumbles the ball and you lose ten yards and you lose the ball right he's like instead he's like

20
00:01:42.400 --> 00:01:47.920
Put the two fat guys in the middle run to the right right and what is that he's like consistent yoddage

21
00:01:48.640 --> 00:01:54.560
And he's like don't be cute and so that story is always stuck with me because it's so true in business

22
00:01:54.560 --> 00:01:56.560
And that's what he was applying it to

23
00:01:56.560 --> 00:02:00.160
But I feel like so many of the entrepreneurs that I talked to and the ones that we work with

24
00:02:00.720 --> 00:02:02.400
um, a lot of times you know

25
00:02:02.400 --> 00:02:07.440
Myself included like we try and be cute and we try and get fancy when it's usually the fundamentals

26
00:02:08.080 --> 00:02:14.800
That breed success and one of the biggest telltale signs I think of somebody who's newer is that they do not repeat successful actions

27
00:02:15.200 --> 00:02:17.360
And that's there's two types of successful actions

28
00:02:17.680 --> 00:02:21.120
They're successful actions that you do that yield a good result and you think oh

29
00:02:21.520 --> 00:02:26.160
I did that that worked. Let me go try and do something else rather than doing more of that thing right

30
00:02:26.400 --> 00:02:32.240
That's the first way the second way is where you are paying for a system or you're paying for advice or whatever

31
00:02:32.640 --> 00:02:37.920
And the person says do it this way and then you do not repeat their successful action

32
00:02:38.400 --> 00:02:42.800
And so this is one where a lot of times I feel like we need to be reminded more than we need to be taught

33
00:02:43.200 --> 00:02:45.360
And this is one of those instances because

34
00:02:46.160 --> 00:02:49.120
Over the last probably week. I've had three separate conversations

35
00:02:50.080 --> 00:02:54.720
Two with entrepreneurs who are doing about three million a year and one with a brand new entrepreneur my

36
00:02:55.040 --> 00:02:59.600
My my neighbor. I think I've referenced them before um, and when I was talking to my neighbor

37
00:03:00.080 --> 00:03:03.360
He just bought this system so he can start flipping real estate and he's doing well

38
00:03:04.640 --> 00:03:08.240
And you know, he was he was like I think I might do it this way and I was like listen

39
00:03:08.880 --> 00:03:13.040
Until you make more than the guy who taught you that system

40
00:03:13.680 --> 00:03:16.640
You do the system exactly the way that it was outlined

41
00:03:17.120 --> 00:03:19.120
All right, you don't don't get cute

42
00:03:19.200 --> 00:03:23.840
Don't think you were you're special don't think you're snowflake just do it exactly as it's outlined

43
00:03:24.000 --> 00:03:26.880
Because there's a reason it's outlined that way

44
00:03:27.440 --> 00:03:31.760
And the two entrepreneurs that I talked to who are on our agency side who are doing about three million a year

45
00:03:32.160 --> 00:03:35.200
We just did a call and I was like hey, what are your wins from this last month?

46
00:03:35.760 --> 00:03:38.480
And both of them were like you know, you know

47
00:03:38.480 --> 00:03:41.920
We've been trying a lot of stuff and finally we decided to just

48
00:03:42.400 --> 00:03:46.960
You know do it the way that you would outlined it and we're actually seeing a lot better results

49
00:03:47.440 --> 00:03:51.760
And um, they said it kind of the tone was like I don't have reluctance the right word but like

50
00:03:52.320 --> 00:03:54.320
feeling feeling silly right

51
00:03:55.360 --> 00:04:00.960
Um about themselves that they had taken this long to do that right and the reason I'm bringing this up is that

52
00:04:01.520 --> 00:04:07.520
If you purchase a system if you take advice if you watch a YouTube video of somebody who's doing better than you at something

53
00:04:07.520 --> 00:04:10.800
Which is why I try to learn right and they're doing it a specific way

54
00:04:11.200 --> 00:04:13.840
There's a reason that they're doing it that way

55
00:04:13.840 --> 00:04:17.360
It's probably because they have the same goal that you do and probably suffer from the same

56
00:04:17.760 --> 00:04:23.600
Cons that you suffer from and they've already balanced those for the best outcome right and so

57
00:04:24.400 --> 00:04:29.680
Recently this morning. I was on um a call with our marketing uh team our traffic guys

58
00:04:30.080 --> 00:04:34.960
And I was looking at our uh funnel that were we're in the process of optimizing

59
00:04:35.680 --> 00:04:41.280
And my traffic is like man if people knew how much we work on optimizing our conversion process

60
00:04:41.840 --> 00:04:46.320
He's like I feel like they wouldn't want to change anything because they know that we've probably already tried it

61
00:04:46.880 --> 00:04:53.280
And I wanted to at least pay homage to that because right now um, we're maybe

62
00:04:54.000 --> 00:04:58.960
I'd say three weeks into optimizing this conversion process of series of pages and copy and messaging and whatnot

63
00:04:59.600 --> 00:05:04.880
And even in those three weeks we've already tested over a hundred different pieces of

64
00:05:05.360 --> 00:05:08.800
This conversion process this funnel this series of landing pages the messaging etc

65
00:05:09.200 --> 00:05:12.880
And so that means we've changed the headlines a handful of times we've changed the buttons

66
00:05:13.040 --> 00:05:15.040
We've changed the flow of the pages

67
00:05:15.040 --> 00:05:21.520
We've changed where each one leads multiple times and so these iterations stack and stack and stack and stack

68
00:05:21.520 --> 00:05:25.040
And so if I'm going to eventually show someone hey, this is how it works

69
00:05:25.680 --> 00:05:29.280
What do you think the chances are that if they change something it's going to be better

70
00:05:30.240 --> 00:05:34.720
Probably low right and so the thing is is that we somehow you know

71
00:05:34.720 --> 00:05:37.280
I think it's an ego thing as entrepreneurs like we always think we're special

72
00:05:37.280 --> 00:05:44.960
We think we're different we think we're smarter whatever um, but my word of my my rule of thumb for me is until I'm doing as well

73
00:05:44.960 --> 00:05:49.120
Or better than the person who taught me this thing do not change it

74
00:05:49.760 --> 00:05:55.920
Replicate before you get fancy right and so that's where you know doing the boring work

75
00:05:56.400 --> 00:06:00.960
Don't be cute those kind of sent we need to be reminded more than we need to be taught like those sayings are

76
00:06:00.960 --> 00:06:06.080
Provasive in our community because I think they are the things that are the bedrock of successful entrepreneurship

77
00:06:06.400 --> 00:06:11.680
And it's repeating successful actions and there are certain points where once we get this conversion process

78
00:06:11.760 --> 00:06:17.840
Optimized where I think it should be I probably won't change I won't be pushing as much attention to that

79
00:06:18.160 --> 00:06:22.720
I'll be pushing more of my attention towards filling the top side right so right now

80
00:06:22.880 --> 00:06:30.160
We just I'm putting enough attention on bringing in traffic so that I can find the optimal way of converting that traffic

81
00:06:30.400 --> 00:06:33.040
But once I feel like the numbers are optimized

82
00:06:33.120 --> 00:06:36.720
I probably won't tweak that very much because now it's a successful action

83
00:06:36.720 --> 00:06:45.600
And I want to repeat it as many times I possibly can and then I'm going to be focused only my attention on bringing traffic into the top of that conversion process

84
00:06:48.000 --> 00:06:52.560
Real quick wise you guys already know that I don't run any ads on this and I don't sell anything

85
00:06:52.560 --> 00:06:56.800
And so the only ask that I can ever have if you guys that you help me spread the word so we can not more entrepreneurs

86
00:06:57.280 --> 00:07:00.640
Make more money feed their families make better products and have better

87
00:07:00.880 --> 00:07:02.880
Experiences for their employees and customers

88
00:07:03.040 --> 00:07:07.360
The only way we do that is if you can rate and review and share this podcast

89
00:07:07.520 --> 00:07:11.920
So the single thing that I have to do is you can just leave review but take 10 seconds or one type of the thug

90
00:07:11.920 --> 00:07:15.760
It would mean the absolute will to me and more importantly it may change the world for someone else

91
00:07:18.560 --> 00:07:22.800
And so as a total side note because that's what these are for I guess

92
00:07:24.240 --> 00:07:29.200
If you are in the process of optimizing something which if you're using someone else's templates or anything like that

93
00:07:29.200 --> 00:07:32.320
Then use them the way they are there's a reason they are that way

94
00:07:32.880 --> 00:07:37.280
But if you're coming up from these things from scratch what I can tell you is that after having now done this

95
00:07:37.360 --> 00:07:40.240
I've done this optimization process a zillion times in my life now

96
00:07:41.280 --> 00:07:44.400
The the headlines and the messages the top

97
00:07:45.040 --> 00:07:50.560
That literally the first one to two things that someone reads are going to have the biggest swing on the needle

98
00:07:50.960 --> 00:07:58.400
And so many times I've spent hours and days and weeks optimizing the bottom part the the images and the pages and the

99
00:07:58.480 --> 00:08:04.320
That's right not the pages the um like the the copy bullets and things like that that are below the fold right on the newspaper

100
00:08:04.320 --> 00:08:10.080
If you if you flipped it open there's a fold and then you can flip the second half landing pages work the same way above the fold

101
00:08:10.080 --> 00:08:12.960
Is what someone sees when they land on their desktop or on their mobile phone

102
00:08:13.280 --> 00:08:16.080
That's above the fold below the fold is everything else

103
00:08:17.120 --> 00:08:23.680
I routinely have seen changes of doubling to quadrupling the throughput of a page

104
00:08:23.680 --> 00:08:27.440
Meaning the percentage of people who click to do the optimal action you want them to do

105
00:08:28.560 --> 00:08:33.920
Simply by changing the sentence at the top or the sentences at the top and the one image that someone sees

106
00:08:34.480 --> 00:08:36.800
And so if you are trying to optimize something

107
00:08:37.760 --> 00:08:41.440
If you're if you're below if you're way below where you need to be

108
00:08:41.920 --> 00:08:46.000
Don't even worry about anything below the fold and in fact you could probably spend

109
00:08:46.240 --> 00:08:51.840
90% of your attention above the fold and get way higher returns than your time than everything below the fold

110
00:08:52.000 --> 00:08:55.680
And I can't say the amount of times we're literally just deleting everything below the fold got us better

111
00:08:56.240 --> 00:09:03.360
Better throughput on those types of pages and actions than even putting anything there to begin with right and so um

112
00:09:04.160 --> 00:09:07.360
Just recently I changed the headline of our landing page for

113
00:09:08.000 --> 00:09:11.360
agencies who are going to be partying with us for our Alan software and

114
00:09:12.320 --> 00:09:18.080
We three x the the throughput of that one page simply by changing the headline right

115
00:09:18.880 --> 00:09:23.120
And on our scheduling page, which is the third step in this process

116
00:09:23.520 --> 00:09:30.160
We five x the throughput by removing a headline that was there we didn't even add anything

117
00:09:30.240 --> 00:09:34.000
We literally removed something that was there and so um

118
00:09:34.880 --> 00:09:39.520
Which was hey, you know, you finished this process the next step is this we just took out you finished this process

119
00:09:39.680 --> 00:09:42.480
Basically and so people are like oh, I'm not done. I need to take this next step

120
00:09:42.640 --> 00:09:46.800
And so it's just this huge massive jump by removing something that was there

121
00:09:47.040 --> 00:09:52.880
And so all of this at least for me is this continuous reinforcement that we need to be reminded more than we need to be taught

122
00:09:53.360 --> 00:09:58.000
We need to repeat successful actions when they're there if someone gives this advice or we're taking advice from someone

123
00:09:58.080 --> 00:10:02.960
Especially for paying for that advice to not take advice is akin to literally burning your money

124
00:10:03.280 --> 00:10:09.520
Right because this person or this youtuber or this this thing that you're you're trying to learn from this person trying to learn from

125
00:10:09.760 --> 00:10:17.520
Has already suffered the consequences of trial and error and so why would you not at least just duplicate

126
00:10:18.080 --> 00:10:24.880
Replicate their process and what they're doing first and then when you surpass or at least match them

127
00:10:25.680 --> 00:10:31.120
Then and only then you will have the understanding of the process to improve it and the thing is is a lot of times

128
00:10:31.840 --> 00:10:38.400
People will become experts because of how many failures they have if the first time you set up this the plate you hit a home run

129
00:10:39.520 --> 00:10:44.400
You may not know why you did that is it because of your hipstances because when you dropped your dropped your elbow

130
00:10:44.400 --> 00:10:46.880
Was it because you kept your eye on the ball like there's so many other factors

131
00:10:47.120 --> 00:10:50.000
But if you want the shortcut to getting to where you want to go

132
00:10:50.560 --> 00:10:55.680
Replicating other people's success repeating successful actions both on yourself and what other people have done

133
00:10:56.320 --> 00:10:58.640
Is one of the shortest paths to getting there and so

134
00:10:59.520 --> 00:11:00.880
Anyhow

135
00:11:00.880 --> 00:11:02.320
Don't be cute

136
00:11:02.400 --> 00:11:06.240
Don't try and get fancy don't run the the super crazy whatever play

137
00:11:06.720 --> 00:11:12.000
Just look at the fundamentals follow the steps only iterate after you've duplicated

138
00:11:12.480 --> 00:11:18.320
The results of the person you're trying to learn from and so that was my message for you today. That was top of mind

139
00:11:19.280 --> 00:11:24.000
The same advice I gave the teen year old my neighbor who's flipping real estate right now really proud of him

140
00:11:25.360 --> 00:11:28.480
And the same advice I gave people we're doing three million plus a year is

141
00:11:29.200 --> 00:11:30.800
Don't be cute

142
00:11:30.800 --> 00:11:37.840
Repeat successful actions we need to be reminded more than we be taught and then just keep doing the same things over and over and over again

143
00:11:37.840 --> 00:11:41.520
And you will get outsized returns. So anyways have a happy day

144
00:11:42.240 --> 00:11:45.680
hope your marketing is converting like crazy money and

145
00:11:46.080 --> 00:11:52.560
Read leading you to financial wealth and freedom only to realize that it is empty and that

146
00:11:53.360 --> 00:11:57.280
In the process you will turn most of the people that who know you secretly against you

147
00:11:57.280 --> 00:12:01.040
They won't purposely tell you that but they secretly envy you and that's okay

148
00:12:01.440 --> 00:12:06.800
Because I'd rather be and be then pitted. So with that have an amazing day and I'll catch you guys on the flip side. Bye
