WEBVTT

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Getting someone to make new habits incredibly difficult, getting someone to break a habit is incredibly difficult

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And so we just want to piggyback on habits they already have and so that makes you both a better salesperson

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But also a better salesman and better coach like overall if you're trying to help someone achieve whatever goals they have

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Welcome to the game where we talk about how to sell more stuff to more people in more ways and build businesses worth owning

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I'm trying to build a billion dollar thing with acquisition.com. I always wish pesos musk and buffet had documented their journey

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So I'm doing it for the rest of us. Please share and enjoy

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I want to tell you about the most powerful sales tactic and that means something for me to say that statement

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That I have learned and I never learned it from a book

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I actually learned it by accident and it will be included in the 100 million out of sales book when it comes out

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And so you heard it here first

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But it's a concept on a diminishing admission that you can do as a salesperson to gain trust and I stumbled into this

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All right, so I'll tell you this story because some people feel worried about how this ended up playing out

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But I ended up selling a hundred percent of people after I made this one switch in how I sold

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And I was able to teach it to people who would never sold before and they were able to close 80 90 percent of people who are coming in the door

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Mind you, this is a retail environment selling physical products, okay?

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If you don't know how I am, I name that oximosia and exes.com. It's probably the company's that does it for a hundred million dollars

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You make these because I want you to make tons of money and then hopefully partner with us in the future to get from 3 million to 10 million to 20 million 30 million

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And beyond all right, awesome. So let's rock and roll

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So rewind the clock

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I was selling supplements at my gym and the way that we would sell supplements is that you we'd sell some sort of service package

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And then we do a nutrition orientation and they came for the nutrition orientation

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We'd actually you know set them up with their meal plans and then we'd make recommendations for products now normally

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I would sell pretty well, but still I always wanted to sell more and get better

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One day we killed this launch for like a new challenge or something and we had like a hundred new customers

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So it's come in and I ran out of one of the key

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products right and

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So I had ladies come in the first half of the day and able to get the products and then some of their friends who signed up with them came in the second half of the day

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And we're like, hey my friends say any told me that I need X X Y and Z and I was like

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Oh, we don't have Z anymore and it was like really awkward

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And like on the fly I had to figure out something because I was getting these like you know some customers

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We had friends some helps you didn't whatever and so a lady came in and so rather than me

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Like trying skirt around like this clear item that was on the list

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That I didn't have that arguably that they needed or I wanted them to have

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I said hey, by the way you can get this one for cheaper down the street at Costco

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So like you don't need to get this one for me like this one's a little better

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But I think it'll get the job done you can get this one after you've done the program

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And they're like oh thanks like that was cool

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And then after I made that one cross out I was like but you do want this and this from us

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And they're like okay cool

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And as soon as I mean that switch from saying hey, you don't need to buy this one you can get that from over there

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Everyone bought what I recommended afterwards and I was like whoa

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And so then I leaned into that and was like

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I wonder if I could do more of that so I could sell even more on the backside

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So then I had two products that I was like hey, you can get this and this over here get this brand

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It should be at this price. You can go get it

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It'll save you 10 or 20 bucks and they were like wow even better

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And then I remember I looked at my list and there was you know a lady there

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And it was like a mass gainer and she obviously wasn't trying to gain mass

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And so I was like you're not trying to gain mass. Sorry, and she's like no

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It's like you can just cross that out go ahead. You only worry about that

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And so I gave her a recommendation two things that you could get for cheaper

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And then I said you don't need to worry about this

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And then when I said hey get like I need you to take two of these in the morning next to this take three of these

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Take him next to this put this in your car

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She always have it with you and then I gave her the prescriptions of how to take the stuff

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Which can find the different type of something which prescriptive selling I closed everyone and

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What that gave birth to was something that I used to call sacrificial lambs

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But now called ghost products because it sounds better

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But I ended up over time not even carrying the products that I had on there that I was recommending out

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Because they were so powerful as a sales tool for me to gain trust from the other person now

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This is an incredibly incredibly powerful tactic and like all persuasion the difference from manipulation

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And help is intention

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And so if you want to help someone you are manipulating them

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But you're just doing it in a positive intent

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Now and if you change someone's behavior and you have negative intent you are manipulating them

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And so if you believe in the stuff that you sell you can create an environment where someone will trust you faster

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By giving them a reason to trust you

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And so that means that you acted in their self interest rather than your own so that they can

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Feel like you're not trying to take advantage of them

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Now if you know that they need this stuff

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But they don't yet know that they need the stuff

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Then you can make a concession using a ghost product or using a sacrificial lambs like I gave in the example

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Which is how I stumbled onto this

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So that you can gain the trust faster

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And so if you feel uncomfortable about not having the product

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On your menu

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Then you feel free to carry a product and never sell it if you feel like it

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But I realized quickly that I was never selling it and I was always giving those ones away

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And so if you're going to use this tactic my recommendation is

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To if you feel like it you can have a few in the back if you want it

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Because sometimes people just want to buy everything

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But to make the products that you send across the street to be the ones

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That are the lowest margin product

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So gain the trust by giving away the low margin stuff

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And then keep the high margin stuff for yourself

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So that people trust you and then they buy that stuff

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And so if you're in an environment where you sell multiple products

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This has been the most effective way that I've that I've learned to sell

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But now I covered the setup right and this is kind of like pre-swashing stuff

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Now that I didn't get that from Kelly

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But it's still the set before the close

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Real quick guys if you can think about how you found this podcast

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Somebody probably tweeted it told you about it

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Share it on Instagram or something like that

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The only way this grows is through word of mouth

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And so I don't run ads, I don't do sponsorships

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I don't sell anything

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My only ask is that you continue to pay it forward

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Do whoever showed you or however you found out about this podcast

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That you do the exact same thing

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So if it was a review, if it was a post

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If you do that it would mean the world to me

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And you'll throw some good karma out there for another entrepreneur

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When you want to sell the other products

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What you want to do is give someone a vision of what their life's going to be like

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When they're experiencing the benefits

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Okay

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And so you want to explain to them exactly how to take it before you make the ask

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And so what we would do is say

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Hey, this one is going to help you do benefit benefit

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And the way that I need you to take it

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Need you to take it

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Is that you're going to take two of these in the morning

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Then I ask a question and I'm like what do you do every day no matter what in the morning

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Do you wake up in some other cigarette?

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Do you drink a cup of coffee?

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Do you take a shower?

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Like brush your teeth like what's something you do every morning

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And then they say

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Well, I brush my teeth every morning and I'm like cool

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So I don't want you to put this

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Push it in front

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So I don't want you to put this in your cupboard

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Because you'll forget about it

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I want you to put it next year toothbrush

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So we don't have to make a new habit

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And they're like oh

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And what I want you to do

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Piece of tape

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Put it two on it

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I want you to take two of them

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Okay

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And we're going to put next year's toothbrush

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Got it

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Okay

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That's number one

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This one I want you to take it night

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So is there something you do every night

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Well, I take my makeup off

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Okay cool, do you have makeup remover?

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Yeah

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Okay, can you put this one in your makeup bag?

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Piece of tape three

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I want to take three of these

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When you take your makeup off

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So you're in front of the mirror

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You got the sink right there

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You take your thing off

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And then you pop them in

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And now you're being productive

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While you're taking your makeup off

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Makes sense

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Okay, cool

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Got it

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Now I would go through that with each of the products that I have

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And I would say

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Okay

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You can have all these

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You're good to go

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Make sure you keep that in the car

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Just a quick restate

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And by the way

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Did you just want to use the car

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Do you have them file?

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Now they don't have to take their wallet out

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They don't have to make another purchase

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And they just have to say yes

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It's a one-click upsell

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And so the person says

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Yeah, sure

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It's like cool

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What I would do

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What do you know?

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I have all the contracts

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From all the people that I signed up the day before

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In front of me

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Oh cool

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So the car ending in 4697

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Yes

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Okay

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4697

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Bob Bob Bob

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Cool

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Sign the bottom

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This is your ticket out of here

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And so as soon as they sign that

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The person who's waiting

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Also knows that they have to sign the thing to get out the door

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And then you set up a beautiful selling experience

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And so

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That is a combination of a prescriptive close

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And having ghost products to set up trust

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And you're also being a good coach

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By showing them how they're going to make this happen in the row

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And this is obviously a consumption-based product

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But in any product that you want someone to use

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They have to use it at a certain point

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And so we want to figure out ways to associate the usage of the product

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With something they're already doing

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And so you want it to be like net time

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Getting someone to make new habits incredibly difficult

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Getting someone to break a habit is incredibly difficult

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And so we just want to piggyback on habits they already have

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And so that makes you both a better salesperson

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But also a better salesman

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And better coach

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Like overall if you're trying to help someone

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Achieve whatever goals they have

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And so that kind of selling process

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That set close

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Gain the trust, make the prescription

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Works unbelievably well

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And then if for some reason the point person's like

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Well how much does this cost blah blah blah blah blah

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Then you can say well are you want to budget

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And if they're like I'm on a budget that's like okay

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Then would you like me to order these in order of importance

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And the things that I think you absolutely need to have

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Versus things that'll just get you more benefits faster

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And then what I would then do is take off one

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And say this would be the lowest one I'd removed

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Does this work for you

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And if they're like I can't do that I'd be like

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Really getting into the bare bones here

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I'd be like I could take this one out

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But like this is what I want you to add to your diet to replace

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This thing because you don't want to you don't want to show

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That what you took out is an important

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Because then it looks like your selling stuff doesn't matter

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So like these are ingredients but you're going to have to need to

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Shitler broccoli now

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All right so you okay with that

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You know what I'll just get the thing

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Okay cool now it's back in

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And so you want to you want to show

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Because there's always going to be a cost

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There's an opportunity cost to why

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I mean hopefully when you're selling something

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You're trying to solve a problem

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So if they don't buy the thing

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Then you reintroduce the problem that you were solving

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So it's like hey I don't want you have to eat a pound of broccoli

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Which is why I had this now I don't even need to mention

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Because I made the prescription right they're trusting me

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To make the prescription because that's why they're paying you for expertise

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But you reintroduce the problem so that they're reminded

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Like oh this is actually what I'm solving here

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Yeah you know what it's worth it

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And then you can pause and say well

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Are there things that are your old identity

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That you're going to stop doing as a result of doing this program

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Are you going to go out less or you can drink class

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Or you're going to smoke class

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Or you can know whatever less

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And they're like well yeah I definitely want to

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You know be better on these things

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And I'm like cool well how much of that do you do

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Cool we just found some money don't worry about it

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Let's associate with these new activities

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New identity right

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If this sounds really smooth

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I've done this a lot of times

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So like like you'll get used to it

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You know what I mean like you'll get a lot of reps in

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And I think one of the best gifts you can have

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Is trying to tack yourself into

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An existing sales process of a big business

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So if you work at a business that sells lots of low ticket stuff

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Like think car washes

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Think massage

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Think nails

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Think hair

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Stuff where they just see lots of people every day at low tickets

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See if you can work with a business owner

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And incorporate some sort of inject yourself into their sales process

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So that you can get rep after rep after rep after rep

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And it will teach you more about the skill of selling

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And dealing with people than any course ever will

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And you'll learn these little pauses

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Little intonations

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And it will equip you for whatever you want to sell

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For the rest of your life

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So one of the best things I ever did

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Was do tons and tons of transactions at low tickets

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So that when I got to selling higher ticket more expensive stuff

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I was like oh my god this is a breeze

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Because I used to be arm wrestling over $97

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Right and so when I was

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We're selling $10,000 and $100,000 of things

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I was like this is unbelievable

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I can't believe this

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But you earn that

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You know what I mean

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That combines two things

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Ghost products

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And prescriptive closes

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And I hope they serve you well in the things you sell

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If you sold services

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Let's say you sold web design services

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And you had like a laundry list of stuff

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You could say hey we can do this

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But it's not necessarily our core capability

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And it would probably cost you more if we did it

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Because we'd have to allocate more resources

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So there's guys in the Philippines

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That will do it for you

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I've got a connection I can

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I can talk to you too

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About after this call

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And if you really want to be sneaky about it

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If you're the owner it's harder

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If you're a salesperson

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Owners tell your salespeople this

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You can have it seem

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Like they're leaning on their side of the table

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To be like came in

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Like you don't need to worry about this

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Like just

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I'll hook you up with a number of a guy

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And then the salesperson becomes incredibly trusted

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It becomes like they're on that side of the table

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But what the person doesn't know

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Is that they're trying to solve the other stuff

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And so

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If you can move like

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At the end of the day

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The goal is the salesperson is to move to their side of the table

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If you start the conversation across the table

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The goal is to end shoulder to shoulder

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So that you're both looking at the decision together

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With the same information

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To make the best decision for the person

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And so if you can walk yourself around the table

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Psychologically

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This is one of the fastest ways to do it

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So anyways

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Lots of love keeping amazing

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And I will see you guys

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BYE!
