WEBVTT

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You just didn't notice, you didn't listen, didn't hear them get disengaged, didn't hear

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a potential obstacle that they brought up, or didn't bring out enough pain to make the

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problem agitated or prioritize enough that they would want to buy.

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Welcome to the Jim Secrets Podcast where we talk about how to get more customers, how

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to make more per customer, and how to keep them longer, and the many failures and lessons

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that we have learned along the way.

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I hope you enjoy and subscribe.

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What's going on, everyone?

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Thanks for having an awesome Friday, fantastic, phenomenal, Friday, pH, phenomenal, and

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pH Friday.

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Let's get weird.

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Okay, so I had a post in one of our groups that said that somebody was struggling with

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the, I don't have my card on me, overcome, saying like, hey, let me just call you back.

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I don't have the card on me right now.

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And so first off, let's just address the big elephant in the room, which is if that comes

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up, it means that you probably lost a sale earlier, right?

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And you just didn't notice, you didn't listen, didn't hear them get disengaged, didn't

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hear a potential obstacle that they brought up, or didn't bring out enough pain to make

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the problem agitated or prioritized enough that they would want to buy, right?

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That's probably something that happened earlier on in the sale.

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But if this comes up, like, you kind of made your bed, so you got to deal with it.

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Okay, so first step, when someone says like, I don't have the card on me, it's like, no

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worries.

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I'll wait until you get it.

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You can go grab it.

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No big deal.

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And just wait, right?

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And so that is, because remember, like these are, these are phone sales, they're at

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home.

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They have a card at home.

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Like, it's so funny.

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In person, people are like, man, they said, I left my card at home.

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Now they're at home, right?

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They're at home.

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They have the card, right?

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They have the card there.

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So you're like, no worries, always until you get it, right?

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Now, if they're like, oh, well, you know, my husband has the one that I want to use,

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right?

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Because that's the only other thing they could say is like, obviously, they have cards

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at home.

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Like, that would be ridiculous, right?

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So it's like, cool, then they'll throw the husband or my spouse has the card that

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I want to use.

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But okay, no worries.

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Well, why don't we just get you started with the card you got, right?

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And then we could swap it out with your husband's, you know, tomorrow, fair enough?

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Most of the nation real quick, if you are a business owner that has a big, old business

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and wants to get to a much bigger business, going to $50, $100,000 plus, we would love

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to talk to you.

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And if you like that, we'd like to hear more about it.

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Go to acquisition.com and you can plan anywhere on the page and talk to one of our team

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and see if we can help you get there.

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And that way, you can get them going.

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Now, if you've already closed them on, you know, 300, right, you didn't close them on

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anything because they didn't give you a card.

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But it's like, cool, why don't we just get you started for $49, right?

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We'll just put it that on the card that you have and then we'll swap out the rest

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with the card that you want to use, fair enough?

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And so that way, you have a couple of cards that you can play, cards, pun intended, cards

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that you can play when that comes up, all right?

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And then the final downsell from there is like, well, why don't we just use the card that

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you've got?

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And I'll just put a two day delay on it.

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So it's like, you're good.

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We'll start everything like it's normal.

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And then we'll swap it out.

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Okay?

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So let's just get you started.

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We'll put that card down.

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Just call it, you know, that way you can get in.

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I'll get you set up with the group.

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Let's get you set up on your traditional orientation, et cetera.

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And then on your traditional orientation, we show up.

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You can swap the card with me, fair enough?

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That way, that's kind of a three step step down if someone says they don't have their

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card on them.

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If wait, second is minimal, minimal, minimal down payment and then put the rest on the

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card they want.

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Third would be, cool, we'll just start you for free and delay the payment and then you

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can swap the card out.

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But this way, at least if I have a card, then it means that I can get you started, all

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right?

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So that's the three step, three downsell step for, I don't have the card on me how to

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address it.

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Big picture though.

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It probably got messed up earlier in the sale.

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We need to bring out, bring out enough pain or you let them get to the close with some

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stuff in their back, their emotional backpack, that you didn't take out and throw out.

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All right, you were trying to get them on the plane when they still had some bonds in

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the backpack.

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All right, that's it, hope that makes sense and use it, talk to you soon, bye.